From portable propane Fire Pits and luxurious patio Fire Tables, to convenient Vertical Gardens and backyard torches - we've got outdoor living perfected®.
Outland Living is a Canadian company, but our products are sold all over the world. Amazon is our largest retailer (Canada & US), but we can typically be found in your local Walmart, Canadian Tire, Home Hardware, Bass Pro, Cabela's, and Costco. We also ship all over North America from our website: www.outlandliving.com.
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From camping in the backwoods to keeping cozy in the backyard, we've got you covered.
Hey, we're sorry to hear you're experiencing a hiccup with your new fire table. We get how disappointing that is 😞. We'd super appreciate the chance to help you and can be reached at 1-888-514-1663 or info@outlandliving.com. We're confident that we can sort this out pronto!
Hi Maria! We don't have a video on putting the burners back after cleaning, but the product manual explains it step-by-step, with correlating images! If you no longer have the manual, you can always download our product manuals from our website: outlandliving.com. Just go to the page of the product and scroll down the page to find its manual. You can then view, download, or print! If you have any other questions or concerns, please don't hesitate to reach out to our customer support: info@outlandliving.com / 1-888-514-1663 :)
Hi there! The Outland Living Fire Table will include a pack of stainless-steel screws and they can be found in a zipped bag taped to the inside of the burner tray. The manual will also be in the bag and it will guide you step-by-step on how to assemble the table. Any other questions, please contact our Customer Support at 1-800-514-1663 or email to info@outlandliving.com. Thanks!
Had I not followed this video to the tee, there's no way the cover would have gone on. That being said, I think it stretches out slightly after the first install. I have the wind cover installed and the cover went on without much trouble. Thanks so much for the video.
We are sorry to hear the soft cover was not an easy fit, but we are glad the video was a help! We want to thank you for your feedback as we are always looking for ways to improve and ensure that our customers are happy with the products they receive. If you need further assistance please call us @ 1 (888) 797-9931.
Hi there! The Summerland Stove can accommodate accessories up to 16"x36". The grill deck is approximately 15-1/2" deep, so a slight 1/2" overhang should be expected for 16" accessories, however, this will not have an impact on the functionality. Any other questions, please contact our Customer Support at 1-888-514-1663 or email to info@outlandliving.com. Thanks!
Yes, 14" accessories will fit. The Summerland Stove can accommodate accessories up to 16"x36". The grill deck is approximately 15-1/2" deep, so a slight 1/2" overhang should be expected for 16" accessories, however, this will not have an impact on the functionality.
The expected burn time of your Outland Living Firebowl is between 7.5-11 hours when using a full 20 lb propane cylinder. The firebowl was set to the highest setting in our timelapse comparison video and we got approximately 7.5 hours of use out of it. You can extend the burn time by adjusting the flame to the medium or low setting.
@@OutlandLiving have to say guys, I got my 883 mega and I absolutely love it. The only thing is I find the flames are a bit low but it’s the highlight they’re supposed to be, I’ve also tried resetting the regulator as recommended, it’s not a regulator issue, I’m sure it’s the right height when I look at other comparison videos of the mega and I chose it because of the size. It’s absolutely beautiful and I love it, my friend liked it so much that a couple days ago she ordered the 863 cypres for the higher and more flames, when she gets it we’re going to compare flames lol!! The cypres was the other I was looking at because of the Cary strap, cover and better flames, if I like here which I think I will, I will probably order that one as well. I love it enough to want another one lol. Definitely satisfied and love it. I get my propane tank filled for 9$ Canadian each Friday and make the most of it :).
@@70axels70 if you want a higher flame, you could try to increase the size of the hole in the jet( this is the small brass fitting where the propane comes out. You could drill it out with a 1/8” drill bit or slightly smaller bit, this increases the amount of propane being consumed, but will give you a higher flame.
we got this fire table and the cover and I have to say that the cover is Horribly designed.. it is way too tight to put on and take off...read the reviews on Costco and other websites and they have the same complaint...I ended up tearing my wicker while trying to use this "soft cover".. horrible!
Hi Lovy, We're really sorry to hear about your experience with our product and appreciate your feedback. We'd love the opportunity to assist you with this matter so that you can enjoy your Outland Living Fire Table for years to come. Please contact our friendly and knowledgeable customer support team at 1-888-514-1663 or by email at info@outlandliving.com.
@@OutlandLiving Thank you for getting back to me. I tired calling the number at 9 am a few times but the message is outdated as it states "you have reached us outside of office hours. The office hours are 8 am" . The phone line then disconnects. I sent an email just now hoping for a resolution. Thanks again :)
@@lovykhanna8570 We're glad that we were able to chat with you! Our office is open from Monday to Friday, 8:30 AM - 4:00 PM Pacific Standard Time (PST). If you leave us a voicemail or send us an email, we'll be sure to get back to you once we've opened. Thank you!
In regards to the first step: fitting the gas valve orifice into the burner tube.. is that all you have to do? Given that it’s just sitting in there loosely I’m finding it hard to believe the gas will flow from the tank to the table because there is a gap between the two and no hard connection or coupling. Thanks
Hi there! The gas valve is seated within the burner tube as shown in the video to ensure proper oxygen to gas ratio. Oxygen is required to create and maintain the flame, and the valve/burner connection is where the oxygen intake occurs. This design is CSA approved to ensure optimal performance of the appliance, and will not cause issues with the gas pressure. If you have further questions regarding our fire tables, please contact our Customer Support team at 1-888-514-1663. Thanks!
Hi there, This is our Propane Tank Cover! This durable cover not only protects your tank from outdoor exposure and helps mitigate tank freeze - it also has the versatility to act as a functional tabletop.
The Summerland Stove can accommodate accessories up to 16"x36". The grill deck is approximately 15-1/2" deep, so a slight 1/2" overhang should be expected for 16" accessories, however, this will not have an impact on the functionality.
We currently do not carry a cover for the Summerland Stove. It completely folds up to a compact little rectangle with a pull handle and wheels for easy portability!
Hey there. We just received our package today of our rectangular fire table - however it's the 403 (new model). Assuming this goes together the same? I'm at work and haven't unboxed it yet but we bought the natural gas conversion kit. Question: Do we still assemble the entire unit the same way, and then my HVAC/Gas fitter can come and install the conversion kit 'after the fact'? Or do we need to have him be apart of the initial assembly because we are converting to gas? Thanks and please reply as soon as you can. Thanks! Mike, Ontario, Canada.
ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-mPvy8HesB6I.html - Gas burner slides in but the screws do not align. The "bug mesh" is blocking it from going in all the way? I take it that is an issue? Also, the 401 that I received from Amazon the other day does not look the same? The Four screws and holes are on the outside and the gas burner tube is in the middle.
Stefano, we just received ours today, but we asked for the 403 "newer, higher BTU" version. I thought the rep (from Outland Living) on the phone told me they are discontinuing the 401 model so if you received yours recently, maybe you received the 403 and it is in fact slightly different. I haven't unboxed mine yet but wife said it showed up. So I'm trying to watch these videos to prepare. I'm trying to also find out if because we bought the extra natural gas conversion kit, do we need to change the order of how we assemble it or still assemble the same way, and my gas fitter comes after to convert? Or does he need to show up during initial assembly etc? Anyways good luck!
@@320hp Thanks, yeah - mine is the 401. My Gas burner does not fit the gas tube unless I remove the bug mesh. Customer Service has been great, can't wait to set it up!
Our Outland Firebowl is a great addition to our Trailmanor and our back yard. Makes s'mores like nobody's business. That's a pretty cool tank cover you have there. Finishes the look of the Firebowl well.
The website says 14" accessories - but most reviewers said 16" I have a 14" Griddle and grill from a Camp Chef system - will they work or will I have to upsize to the 16" versions?
Hi Christopher, thanks for reaching out! The Summerland Stove features a grill area of L36.9" x W 15.4". A 14" griddle will fit nicely on the Summerland Stove!
*It's stunning, came with a cover, replaced the lava rocks with glass....and the result was magnificent. Much cheaper than buying at the hardware store. If a fire pit is your desire, this is a must! I recommend for everyone it>>>**t.co/AfQmLcV4du** .*
