How in the world does the bathtub faucet tie into the handheld and rain shower ? No instructions on that part !

What’s the part you screwed into the wall that holds the tower to the wall - a bracket? The specific name of the piece?

It not a spring It’s a weight

what tap is this

Just my hot water is slow. I took the cartridge out, put my hand over the top, and turned the hot water line on and still just a trickle coming out. Cold water has enough pressure to blow my hand off the top. What could I try to fix the hot water side?

Oh my gosh! I've been searching for days to fix my issue with the Hot/Cold handle version of this faucet. I was just about to break-down and find a plumber that could take a look at this... but then remembered that the end-cap (where your water handle is installed) unscrews from mine as well. -EXACT- same problem. I don't understand how this gets so gummed-up, with the in-line filters....but whatever. Problem solved. :)

Can you not use more than one function at a time?

Where can I buy the valve?

Hey do you now the diameters on those conectors us it ⅜ to ½ ?

After a ton of analysis, I figured it out… remove the stupid black O-ring. You’re welcome.

This is an excellent video and the comments are very helpful.

Thanks man. Exactly what I needed.

Price

I had two of these and within 6 months I had to replace both of them. I bought another brand and within six months I am having the same issue. The problem is junk made in China.

Für den Algorithmus, habibi bis an die Spitze RU-vids.

This is the second BWE Fossett I’ve had to fix I don’t wanna have to continue taking these pink things apart and cleaning them so I drilled a small one 16th inch hole through the center of the flow restrictor and remove the screen from the other piece I did this on my last repair over a year ago and I’ve had no problems with it

I can not get the large black ring under the handle so that I can get to the cartridge out. It is if it is stuck. I have tried a rubber pad and still it will not move. Any suggestions?

❤❤❤

Nice watch

where to order the light only, the golden part has a leak i need to order one and can’t find it. after 2 days found this video

This is the clearest instruction I’ve seen…..thank you 🙏🏼

✒

Good advice. I will consider that as my first option to regain water pressure that is promised at 1.2 gpm.

Well, that fixed the thing, i.e. removing the little strainer altogether and disposing of that crap. Thanks for the video.

Thanks for the clear step by step .....it worked perfectly....#flowing

ᵖʳᵒᵐᵒˢᵐ 🙃

What about the 2 o-rings on each water line? What do they compress against?

What about the two o-rings on each water line - what do they go into?

Thanks for the upload. My faucet did not come with instructions, and this video helped a lot.

I followed this video and after reassembling everything when I turn the water supply back on water pours from the faucet AND from the handle. I saw some comments mentioning an O-ring, which could be my problem, but I don't remember removing one and cannot find one. Any ideas what I did wrong?

You missed the filter in the cartridge, it is the finest and clogs the fastest. John

How do I replace the battery?

Now that's what I call white glove service

The procedure that our precious client wrote for us after trying it out is as follows: Remove round hot\cold water cap below handle. It pops out with finger. Using an allen wrench, loosen the nut and remove the handle. Unscrew round collar by hand Unscrew Nut with wrench Remove cartridge. It pulls right out Look inside faucet and you will see the small flow restrictor at the base. It is recessed and flush with the bottom. It has a tiny black o-ring. I used needle nose plyers to pull it out. You can clean this with toothbrush or a safety pin. Make sure all the small holes are clear. Replace everything in reverse order. If you get leaks after reinstalling, check for the alignment of cartridge, gasket is in place and metal retaining nut is not cross threaded. Make sure to align the cartridge correctly. There are two small nubs that align with faucet. There is also a 3-ring gasket on bottom of cartridge that only goes in one way. If flow is still not great, remove the tiny round o-ring in the flow restrictor all together. Hope it helps.

The procedure that our precious client wrote for us after trying it out is as follows: Remove round hot\cold water cap below handle. It pops out with finger. Using an allen wrench, loosen the nut and remove the handle. Unscrew round collar by hand Unscrew Nut with wrench Remove cartridge. It pulls right out Look inside faucet and you will see the small flow restrictor at the base. It is recessed and flush with the bottom. It has a tiny black o-ring. I used needle nose plyers to pull it out. You can clean this with toothbrush or a safety pin. Make sure all the small holes are clear. Replace everything in reverse order. If you get leaks after reinstalling, check for the alignment of cartridge, gasket is in place and metal retaining nut is not cross threaded. Make sure to align the cartridge correctly. There are two small nubs that align with faucet. There is also a 3-ring gasket on bottom of cartridge that only goes in one way. If flow is still not great, remove the tiny round o-ring in the flow restrictor all together. Hope it helps.

(In California )the rubber O ring regulates water flow to save water. Also found in most shower heads. God bless you all.

I ended up simply leaving the green device out and regulating the flow using the valves under the sink. I have plenty of flow now. 🙂

Audio would be helpful

Bummer! Took it apart, as you’ve shown, but the screen was clear. Cleaned it anyway, rinsed it all out and thoroughly inspected the “innards”. No supply hose or washer obstruction, water pressure is quite high. Still no good, very low flow out of the faucet… This is the 3rd unit I’ve screwed around with. They all worked GREAT when first installed, but each of them gradually delivered diminished water flow within 6 months of use. I’m giving up on these “no-names” and buying a Moen, Delta or some reputable brand. I’m tired of sinking hours of time and effort into these “jalopys”!

Thanks for posting! I got the same (or similar) faucet from Wayfair, and it’s down to a trickle! I’ll give this a try!

I mainly followed this except I took the little black rubber stopper/gasket thingy out of the green part and cleaned each part individually. Then I put them back in and the flow was back to normal.

If the problem is still not resolved, please check our latest video:ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-11JxmkHkK6c.html. Any further questions,please feel free to contact our After-sale customer service to help you.

This was fantastic, I bought 4 of the BWE faucets on Amazon about 7 months ago and on 2 of them the water pressure kept getting worse and worse, I followed the steps, and poked a hole in the green piece and there was some improvement, so I took it back apart and poked the whole middle of the green thing out and now we are back in business. On to the second, I figured this one isn’t as bad so I’ll do the small hole again, again small improvement so back to big hole. Here’s the $64,000 question - what is that little green piece called, and where can I order a backup? I know I will eventually need to do this to the other two, but I’d rather do it knowing I have a backup so I’m not holding my breath the whole time hoping I don’t break it. Thanks!

that tiny little aerator with a tiny little o-ring is def a bit of a design flaw. The faucet worked great for a few months, then water flow slowed down to a trickle. I removed the o-ring since doing that seemed less drastic than making a hole in the green aerator, and now the water flow is just fine. In fact, had to restrict water pressure under the sink because the flow was so robust. If the designers address the aerator/o-ring issue, it's really a lovely faucet, especially for the price.

As someone else mentioned, drill a small hole in the center of that green piece. I drilled a 5/64” hole, now my pressure is much better!

I also put a hole in the center of the green part and water is flowing properly. My wife is now happy!

I followed video... 2.5 mm allen wrench is used... I just used a finishing nail and put a clean hole through center of that green plastic piece. Worked for me.

What do you even do off camera?!? Magic??? This is not all the way helpful and now I have yo replace two faucets.