What you need to do. is change your insurance carrier. They left you stranded, for over 3hrs. How would they act if THEY had to wait for their monthly payment? AND you where treated as a LOW priority. Change carriers, king
Decocolor by marvy Uchida. Pack of 5 for $25 at micheal's canada. The glossy oil base paint marker is what you'll want there not runny at all a draws bit dry but gets the job done, you'll need to clear coat your work after as it wears off easily on plastics and some metals can scratch easily so best advice to clear coat.