Absolutely No Excuse and You BA from your CEO to All Staff who let the British Disabled Girl & her Mother down’ BA Safety is Appalling track record is not excusable. With the ‘MAX’ Crashes due to Computer failure.. Locking the Pilots out of Overriding the Controllers! Yet you Still continued to use The Same MAX System a further 2 more times in which both planes Crashed soon after Take Off!Resulting in hundreds of more Deaths” Hundreds of People Killed - BA are Responsible. BA are the worst Airline in Losing Passenger’s Baggage! BA should be Sued & Fined by The High Court here in London. Better still should Cease to Operate:: “Lessons are never Learned by BA :: I’ve flown all over the World with different Airlines I’m now 65 & experienced flying BA Twice- Never Again’ That was Enough Baggage lost & Damaged - You are Fortunate My Rare Gibson Firebrand was not damaged as the Hard Case was Cracked! I would have Sued your Arse off if my Guitar had been damaged: You are USELESS! You should Pay The Mother & Daughter for The Terrible Treatment subjected by British Airways:: Are you still saving Fuel by limiting The Oxygen to the Passengers? and Your “Own Cabin Crew!”