Great Jason always focusing on the future. Inspiring young engineers of the future, industry is not doing enough for our future workforce. Well Done Top U.K. Company
I got a couple. They're impossible to set up. They seem to connect to wifi but then crash out saying there's a config error but no data as to what the error is. The supplier keeps fobbing me off, not very impressed!
This is a fantastic deal but the major problem with the GivEnergy charger is that it isn't compatible with Intelligent Octopus Go(yet). Any updates when this is happening?
This is (sort of) mixed news… It’s great GE is doing this. But kind of annoying too… First I had inverter and 9.5 installed. Then I waited patiently for 12 months for one of these, eventually I gave up and I bought a Zappi. Then I added a second 9.5 battery and inverter upgrade. How about a gesture of good will to existing owners? - A free unit, but I’ll pay for the install.
Having solar divert work properly would be nice. Ended up setting in-vehicle night schedule as 'solar' & 'hybrid' modes couldn't be trusted to not pull grid peak-rate power each time PV fluctuated.
Interesting… I’ve invested heavily in GE (see my post). However after waiting 12 months I gave up waiting for the promised EV charger and bought a Zappi. The Zappi doesn’t integrate with GE, but as a standalone the solar divert actually works. It’s a little frustrating to hear your story too. Perhaps I did the right thing all along? Anyway, I hope GE resolve this for you.
@@FFVoyager I paid for an inverter and a 9.5 battery, then upgraded the inverter and bought a second 9.5 battery, then got fed up waiting for the EV charger and bought a Zappi…
@@FFVoyager Yes Zappi works with Octopus Intelligent Go. PS. The Zappi solar divert only works when it senses an export i.e. When the battery is fully charged, or when the inverter is set to export. I don’t use this function now as I prefer to export at 15p (currently) and charge EV and Home battery at 7.0p
The GivEnergy WiFi module needs updating. It is a very old design that doesn’t work well with mesh systems. It often just locks up and can’t be reset by users only installers or GivEnergy.
As a potential customer what security guarantees do I get with respect to uploading my Wifi credentials to a remote server? Can these devices be hard wired avoiding the need for Wifi and Wifi credentials?
There would be zero chance that I would put my passwords into someone else's database. I don't care how well anyone says their systems are protected. I hard-wired mine. Just to avoid any wifi coverage problems. Also, these devices are on a separate vlan so my actual home network is somewhat isolated from all the "iot" stuff I have.
Unfortunately for me the DNO are standing in the way of adding more battery reserve. It seems crazy to me, but I could easily use extra battery to store cheap overnight electric as in the winter little solar but the ASHP means it would be very helpful. Even on tickover my home is using 0.7kWh per hour so in winter the impact appears worse. I must say the idea od an all in one system is brilliant, saving space and reducing costs. Adding a storage battery is one of the best things you can do to reduce monthly bills. Mixed with solar it gives you free electricity and gives super low bills during the summer months.
I didn't think the DNO can stop you having more batteries, they'll just curtail how much you can feed back to the grid surely...? I am no expert so don't take my word for it but that's what I understand from others unless I've got the wrong end of the stick...which is entirely possible!🙄
I have been told I would need to run additional fresh cables from AIO 2 to gateway but hopefully any AIO 3 might connect to AIO 2 if it can cope with the extra 6 kW as well as its own 6kWs? The likes of Tesla Power Wall 3 and Sigenergy systems plug in to each other much more easily and neater. Less expensive as no cables and more compact do you not think?
Genuine question, what is the compatibility to pair existing non AIO to existing legacy Giv systems such as gen1/2 hybrids & standalone inverter? As well as multiple hybrids?
Our household is all electric. Heat pump, underfloor heating, electric cooking, hot water and three long range electric cars we have an average use of 69kwh per day.
This is good news, I have a concern that the GE-Gateway does not support parallel AIO, I have heard there are not enough RCBO slots? I have a GE EV charger with an RCBO and a GEN120 meter, so have no slots left, where does the 2nd AIO plug into? Does it plug into the existing AIO or the Gateway? Where does the third AIO plug into?
Looks like the RCD & MCB is replaced with an MCBO (slot one). Slot 2 (L & N) is the existing AIO, slot 3 would be AIO 3, if the RCD & MCB is replaced with an RCBO next to the PV INV (L & N)
That's great news have you got prices for 3 of these as I'm all electric and I use a rediculas amount of electricity in the winter months ie over 40 kw thanks
Hurrah. I have managed 14.4kW for half an hour, but that was grid import, including battery charging. Off topic, but can you get the devs to consider having a set point other than zero in eco mode. Specifically I'd rather "leak" 50-100W to the grid all day (at least in summer) than be bouncing around and always end up paying for some power at daytime rate.
Yes!! Finally And yes, being able to use the greater capacity over the high pricing periods - like right now - so this could allow multi-day between charge events.... not to mention winter consumption - Yay
It should be mandatory that all ISP provided routers make the provision for subscribers to create multiple Wifi Networks - so for example an IoT network that can route out to the Internet but not your core user network. Currently, I've placed my VM modem/router in modem mode and achieved this via Ubiquti Express Gateway. This works really well and keeps my dodgy Chinese made devices and Alexas off my core user network.
You expect us to contact GivEnergy to get a FIRMWARE file and wait the whole weekend at the expense of your customer,, when all you had to do is correctly lost a download firmware button on your firmware. Why the hell wouldn't you do that, every other company does. When our GivEnergy system is down you are costing us money.
How do you contact givenergy directly via email. The website is useless, the only contact email is marketing. GivEvergy support has NOT provided any download links anywhere obvious on their website, where other solar companies provide a support tab followed by downloads and GivEnergy doesn't. You've suggested for us to use the download button under the software tab under the inverter menu via the cloud portal, but since your portal failed its update neither the DOWNLOAD tab, nor the RETRY FIRMWARE tab are even showing. So WTF are your customers supposed to do now? In the mean time after being 20K cash down already, your failed update is now costing me money.
Why not provide a URL for us to download the firmware, your own portal does not present the download file you suggested after the firmware failed so that's not very useful. If you don't want people to search around other platforms and only want customers to download direct from you provide a link. This down time of our solar system is costing us money.
so if anyones wondering you may want to try 12345678, not sure why it doesnt mention this in the guide, if that doesnt work keep your dongle in the inverter (also0 not mention in the guide) and hold down the reset button for 15-20 second count and then after some time you can connect without a password and you'll save yourself a crap load of crap
If you are connected to Wifi it is important to check which band the system is connected to. The Givenergy system only connects to the 2.4 GHz wifi band. It is also important to set a wifi code to stop it showing as an open connection
You can design services that don't need customers to reduce security. If you have a product that requires security to be relaxed then you have a product problem. To suggest otherwise adds a risk to the customer that they probably do not understand. To generalise in this way, by prompting users to reduce security settings without knowing what those settings do, is dangerous and GivEnergy needs to rethink this video. If you do not understand how a customer's router, settings or ISP works then you cannot advise them to change settings to the point where the service now works. This is poor advice and I am surprised that the company is exposing itself to litigation in this way. If the only measure of success is to lower 'security settings' to the point where something works then neither GivEnergy or the average customer will know what vulnerabilities have now been exposed. I have no doubt that turning a firewall off (for example) will give fantastic connectivity and no customer friction but that will be fantastic connectivity for everyone on the planet with an internet connection - that would be very bad.
To a degree I agree with you, but I do think people who use the internet are generally 'lazy', in that they expect everything to just work out of the box. People are not prepared to do their homework, or pay someone else to set up their connection, to take advantage of the communications and options that companies such as GivEnergy offer on what after all is quite a major investment by the customer. I think its a bit unfair to criticise GivEnergy as I believe they are one of only a handful of companies that keep their data onshore in the UK. Put it this way, would I prefer a Chinese company handling my data or someone in Stoke on Trent!
Great advise. There is an issue with sky broadband at the moment, where their Internet security is set too 13 which is too high. To turn it down customers will need to find Sky broadband shield on their account and set it to 18, 13 is set too high.
I currently have a Zappi and would like to swap this out for a GivEnergy EV Charger - can I do this myself (as per video) or MUST it be done by a GiVEnergy engineer? Also, has this now been integrated with Octopus Energy?
