Please realise that AC are still running on a reduced in flight service due to covid. Slowly but surely things are returning to pre covid time's when the service was/is so much more than what is currently being offered. Also alot of their staff are now returning back to work having been furloughed. Try AC again in a few months time when aviation life is back to normal and you will see how amazing everything really is... its been a bad 18 months for all of us in the aviation industry, I've seen so many friends loose their jobs and now on new paths. Here's hoping we all get back to doing what we love working on or around aircraft...
My experience with Air Canada is that they are very, VERY friendly. As you'd expect from Canadians. Other than that, it's just a flight. Not bad, not outstanding either.
Massive fan and sorry to see your experience was "up and down". I've flown AC from LHR - YYZ in business a number of times and always found them to be 11/10. Thanks for another great video, I'm so jealous of your world travels.