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***Very Disappointed - I had high hopes for the Zygo headphones when I first ordered them because they are the only headphones that I could find that would allow streaming to your phone while swimming. I ordered a pair for my wife and I to share and we paid $299 in October of 2022. Within the first 2 weeks I began the headphones had a static noise that was going in and out, even when I was not in the water and standing next to the transmitter. After going back and forth with customer service they agreed to send me a replacement pair, but took almost a month to receive. We used the replacement pair for about 8-10 months and then we began to have connection issues and sound issues. I reached out to customer support and went back and forth for a few weeks. They asked me to send a picture of the headphones on my head to see how they fit. They told me that headphones were too small for my head and this is why I was having connection issues. Granted, my head is about 1.5 inches larger than my wife’s head, but she was having the same issue. Customer service then told me that this was not a defect in their product and would not replace them for us. They instead offered us a 20% discount on a new and improved pair?? I went back to the product descriptions and could not find anything in their marketing material that indicated the product would NOT work properly if you order the “wrong size”. I was so frustrated and asked 3 members of my gym (Lifetime Fitness) that I had seen wearing the Zygo headphones how they liked them. All of them indicated they had issues. Two out of the 3 indicated that they had to have the headset replaced for different issues. One of them has had the headset replaced twice. All three of them complained about customer service. THINK TWICE BEFORE PURCHASING THIS PRODUCT!!***
How to fixe problem of my MHC GT4D showing protect the technixian said that the board goes to the apeaker need to repair or replace, my question is what do you call on that board.
The large headset doesn’t work. They even replaced it 2 times before the warranty ended… and it just breaks after 4 months min. First headset worked for 10 swims. Second for about 6. Third for less than 3. Can’t use it an indoor pool. Can’t use it in a large pool. Have to dry it off after use. Can’t dive deep in the water. Can’t keep it in your car. Charger teeth easily break. Can’t order a single replacement part at a cheaper price. At $300, it’s a well advertised but underdeveloped and overpriced flimsy tech.
I got problem in my x boom LG OM 7560 , Bass is not working suddenly, pls share service person number or any service centre number where i can get repair. My Location is Hyderabad.
