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I just got mine in, why is it when I upload to the app my design it’s extremely blurry and it prints that way too. Is there a specific settings on my png that I need to have before uploading on the app?
Dear Customer, I'm sorry to hear that you're experiencing this issue. You can click the link below to check out the tutorial on resolving blurry print problems: support.munbyn.com/hc/en-us/articles/29355362606739-ITPP941B-Why-the-effect-of-printing-images-blurry-when-using-Munbyn-Print-App If you encounter any problems during the process, please feel free to contact us via WhatsApp or Email. We are here to provide you with further support. Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Thank you very much for your feedback. We understand your concerns. If you have any questions or need further assistance, please feel free to contact our technical support team via WhatsApp or Email. We will arrange for a staff member to get in touch with you as soon as possible and do our best to resolve your issue. Thank you for your understanding and support. Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Dear Customer, Thank you for your inquiry. At the moment, we only have labels that show blue and don't currently have any in green. If you need label paper with a green background, please check out the following link for more information: munbyn.com/products/circle-labels?_pos=2&_fid=caadfa646&_ss=c&variant=42061179814126 Regarding your request for stickers with a specific font logo, could you please provide more details about the font and design? This will help us better understand your needs and offer the appropriate solution. Thanks again for reaching out! Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Hi Munbyn 🤗, thank you sm for the tut! Btw I hope you’re doing well. I wanted to reach out because I have an opportunity related to copy that drives results, which means writing text that engages readers and encourages them to take action. Is there someone you think would really benefit from this? I’d love to connect with them. Best regards, Ydigi
Hi Ydigi, Thank you for your message and for the appreciation of the tutorial! I'm really glad to hear it was helpful for you. I'm doing well, thanks for asking. Regarding the copywriting opportunity you mentioned, it sounds very interesting and promising. I'll think about if there's a suitable person for this and get back to you soon. In the meantime, feel free to reach out to our tech support team via WhatsApp or Email for more immediate assistance. Any additional details you can provide would be very helpful. Thanks again for reaching out and sharing this opportunity! Best regards, Munbyn Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
How long does it take you to supply tracking information? I ordered something from you on the 14th and it still says "unfulfilled" on your U.K website.
Dear customer, in order to better solve your problem, please contact our technical support team via WhatsApp or Email. We will arrange for staff to contact you as soon as possible and try our best to solve the problem for you. Thank you for your understanding and support! Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Dear Customer, Thank you for following us from Algeria 🇩🇿! The device featured in the video is the RW401AP. To get this device, please visit our official website at www.munbyn.com. Or click the direct purchase link below: munbyn.com/products/voice-airprint-wireless-label-printer-rw401ap?_pos=1&_psq=RW401&_ss=e&_v=1.0. To check shipping options available for Algeria or for any other questions, feel free to contact our customer service team via WhatsApp or Email. We are here to help! Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
عزيزي العميل المحترم، مرحباً! يمكنك زيارة الرابطين أدناه لمعرفة المزيد عن الأجهزة وشرائها حسب حاجتك: (munbyn.com/products/voice-airprint-wireless-label-printer-rw401ap?_pos=7&_fid=899e3f9c8&_ss=c) أو (munbyn.com/products/voice-airprint-wireless-label-printer-rw401ap?_pos=7&_fid=51593356f&_ss=c). إذا كانت لديك أي أسئلة أخرى، فلا تتردد في الاتصال بنا في أي وقت!
عزيزي العميل المحترم، مرحباً! يمكنك زيارة رابط الشراء أدناه لمعرفة المزيد عن الجهاز وشرائه: munbyn.com/products/bluetooth-thermal-label-printer-p941b إذا كانت لديك أي أسئلة أخرى، فلا تتردد في الاتصال بنا في أي وقت!
Dear Valued Customer, Thank you for your inquiry. Our machine is a thermal printer, which means it does not require ink or toner. Thermal printing works by using heat to produce the printed content, making it both convenient and efficient, as well as more environmentally friendly and cost-effective. If you have any further questions, please feel free to contact us anytime!
Dear Valued Customer, Thank you so much for your interest in and appreciation of our equipment. Our label printer currently supports only black and white printing. The blue effect shown in the video is achieved using a special type of label paper that turns blue when heated, rather than actual color printing. If you have any other needs or questions, we are more than happy to assist you. We truly appreciate your understanding and support!
@munbyn_official Thank you for replying! Are you already working on coloured printing? Because I would like to hear a date 📅 when it comes out in colour! As long as I still wait for it, I will watch your videos.
Dear Valued Customer, Thank you very much for your interest in our products. You can visit the designated link below to learn more and make a purchase: munbyn.com/products/pink-6-in-1-decorative-circle-thermal-labels
Dear Customer, Thank you very much for your interest in our poppy paw stickers. Due to some business adjustments, we currently do not have plans to restock this item. If there is anything else we can assist you with, please feel free to let us know. Thank you for your understanding and support!
Dear customer, the equipment used in the video is ITPP129B. You can click on the link below to learn more about and purchase it. www.amazon.com/dp/B0B8QXJCHH?ref=myi_title_dp
Dear customers, you can click the link below to learn more and purchase. For product details, please consult customer service: www.amazon.com/dp/B0CS3H56DC
Dear customer, we apologize for the inconvenience. Would you please contact our technical support staff via WhatsApp or Email so that we can better help you: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
One question to the machine, you can program any type of design and also program it what you want to put in it as well and it comes out. Or it has to be with a different application.
Dear customer, the machine leverages our "Munbyn Print" app for design and content input. You can search for "Munbyn Print" on the App Store or Google Play to download the app. Do you need professional help? If you need it, please contact our technical support staff via WhatsApp or Email: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Dear customer, the equipment used in the video is ITPP941BP. You can click on the link below to learn more about and purchase it. www.amazon.com/dp/B0BR5H1RJR?ref=myi_title_dp
Dear Customer, The device used in the video is the ITPP941BP. Could you please contact our technical support team via WhatsApp or Email so that we can better understand your needs? Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com Thank you!
عزيزي العميل، الجهاز المستخدم في الفيديو هو ITPP941BP. يمكنك النقر على الرابط أدناه لمعرفة المزيد عنه وشرائه. www.amazon.com/dp/B0BR5H1RJR?ref=myi_title_dp
Hello dear customer, the video uses ITPP401AP equipment. You can visit the link below to enter the Amazon platform for consultation and understanding: www.munbyn.com
Dear customer, we apologize for the inconvenience caused to you. Please contact our technical support staff via WhatsApp or Email: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Dear MUNBYN customer, the device used in the video is ITPP941BP, you can click on the link below to purchase. www.amazon.com/dp/B0BR5H1RJR?ref=myi_title_dp Need professional assistance? Contact MUNBYN Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Do you know what mode I need to use? The counter used to show how many and the total amount of money ran through and would also spit out a bill that was a different dominator of the stack running through.. now it just shows how many are running through with no total and not spitting out a odd bill.. TY
Dear customer, we apologize for the inconvenience caused to you. If you need professional help, please contact our technical support staff via WhatsApp or Email: Phone: +1 650 206 2250 WhatsApp: +86 18144898200 Email: support@munbyn.com
Dear customer, do you need professional help? Please contact our technical support staff via WhatsApp or email for help: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Dear customer, the paper sizes suitable for the printer are as follows: Width sizes between 4cm - 10.4cm - no limit on the height The Paper Thickness Supported is: 0.08-0.2 mm Type - Direct thermal paper To ensure your printing quality, it is recommended to use labels provided by MUNBYN~
Dear MUNBYN customer, the device used in the video is ITPP941BP. You can download the "Munbyn Print" app from Google Play or the App Store on your phone to connect to the printer via Bluetooth. If you encounter any issues during usage, you can contact our technical support staff for assistance via WhatsApp or email: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
प्रिय MUNBYN ग्राहक, वीडियो में उपयोग किया गया उपकरण ITPP941BP है। आप मोबाइल फ़ोन पर Google Play या App Store से "Munbyn Print" ऐप ब्लूटूथ कनेक्शन प्रिंटर को डाउनलोड करके उपयोग कर सकते हैं। अगर स्थापना में कोई समस्या हो तो आप हमारे तकनीकी सहायता कर्मचारियों से संपर्क करके मदद प्राप्त कर सकते हैं: फ़ोन: +1 650 206 2250 WhatsApp: +86 13352950490 ईमेल: support@munbyn.com Dear MUNBYN customer, the device used in the video is ITPP941BP. You can download the "Munbyn Print" app from Google Play or the App Store on your phone to connect the printer via Bluetooth. If you encounter any installation issues, please contact our technical support staff for assistance: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Dear MUNBYN customer, the device used in the video is ITPP941, you can click on the link below to purchase. www.amazon.com/dp/B08LYZNKPT?ref=myi_title_dp
Dear customer, we apologize for the inconvenience caused to you. Need professional help? Please contact our technical support staff via WhatsApp or Email for one-on-one help: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
I found out this week the 941 is not Bluetooth… 😢I can’t return it because I had it since 2021 from Amazon. I can’t use the app on Chromebook with the 941 label maker… it only seems to print whenever I use Canva. Any other time it skips for me. I with id knew about the blue room version in 2021. I would have bought the 941B.
Dear customer, I'm sorry to cause you any trouble. Need professional help? Please contact our technical support staff via WhatsApp or Email for one-on-one help: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Dear customer, the Amazon platform supports shipping to Singapore. Just in case, we recommend that you click the link below to enter the Amazon platform to consult customer service in detail, or consult our technical support staff via WhatsApp or email. USB model - ITPP941(203dpi): www.amazon.com/dp/B08W5141NL?ref=myi_title_dp USB model - ITPP941(300dpi): www.amazon.com/dp/B091GR7VS6?ref=myi_title_dp Bluetooth model-ITPP941B (300dpi): www.amazon.com/dp/B0BR5H1RJR?ref=myi_title_dp Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Hello dear customer, sorry, it is not available for purchase in India. In order to better help you, we recommend that you consult our technical support staff via WhatsApp or Email: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Hello dear customer, thank you very much for your suggestions about our products! We will feedback this requirement to internal colleagues. If you encounter other technical problems, you can consult our technical support staff through WhatApps or Email. Thank you again for your support and feedback! Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Need professional assistance? It is recommended that you contact our technical support staff via WhatsApp or Email: Phone: +1 650 206 2250 WhatsApp: +86 18144898200 Email: support@munbyn.com
Dear MUNBYN customer, the device used in the video is ITPP941BP, you can click on the link below to purchase. www.amazon.com/dp/B0BR5H1RJR?ref=myi_title_dp
Hello dear customer, the equipment is temporarily unable to print in color. We are very sorry for the inconvenience. Need professional assistance? Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Dear MUNBYN customer, the device used in the video is ITPP941BP, you can click on the link below to purchase. www.amazon.com/dp/B0BR5H1RJR?ref=myi_title_dp
Dear customer, we recommend you to consult our technical support staff via WhatsApp or email: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Hello dear customer, you can click on the link below to learn more and purchase: munbyn.com/products/wireless-bluetooth-Thermal-label-printer Need professional assistance? It is recommended that you contact our technical support staff via WhatsApp or Email: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Dear customer, we recommend you to consult our technical support staff via WhatsApp or email: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Dear customer, hello. We are sorry, but we do not recommend you to use thermal sensitive label paper on frozen products. This is because the material of thermal sensitive label paper may be affected in low temperature environments, resulting in the labels not sticking properly or being easily damaged.
Dear customer, the printed font size is determined by the document itself. You can adjust the font size in the Word document first, and then convert it to PDF for printing. If you need professional help, we recommend that you consult our technical staff via WhatsApp or email: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Hello dear customer, do you need professional help? We will try our best to solve it for you! It is recommended that you consult our technical staff via WhatsApp or email: Phone: +1 650 206 2250 WhatsApp: +86 13352950490 Email: support@munbyn.com
Estimado cliente, por favor contáctenos a través de Whatsapp o Email para comunicarse con nuestro equipo de ingenieros técnicos profesionales. Haremos todo lo posible para ayudarlo. Teléfono: +1 650 206 2250 Whatsapp: +86 13352950490 Email: support@munbyn.com
