Sometimes you need a little help to get the best out of your HP products. HP Support created these videos to help answer questions, troubleshoot problems, and even give you some expert tips on your HP Products.
How hard can it be for printer just to print. Every time I want to print, I have to take so many steps and it still does not printi. Why why why????? Who works at HP?
I have a cog that has come away from the printer which now stops it picking up properly. I dont know where from. The Cog is cracked. Please can you contact me via personal message to advise on a repair cost in South Wales UK? Cheers
HP printers are a total scam!! I bought an instant ink subscription and only got delivered one ink cartridge that wasn’t even the suitable size for my printer. Plus, i had the subscription, which was around £5 each month, for three months to only get one cartridge?? Did my money just magically disappear with the rest of my ink? I’ll go throw my printer out the window now.
La plus nulle effectivement et à fuir ! Impossible de photocopier, et au bout de 5 impressions, il n'y a paraît il plus d'encre. Lorsqu'on essaie de passer par le scanner et d'imprimer le scan, 1/10ème de la page seulement est imprimé et seulement après avoir éteint et rallumé au moins 5 fois la machine. Je la rapporte au bout de 4 jours exténuants à Darty.
Hello, i need some help and information that i haven't been abel to find anywhere else. I have a HP Slim Desktop S01-pF2013w, one of those sell by Walmart. The specifications are: Processor Intel Core i3-10105, Internal Intel UHD Internal Graphics, Fan Cooler, 180W PSU, 8GB DDR4 RAM, 256GB M.2 NVMe SSD Storage, Windows 11 Home, Dark Black. I want to know if it's possible to upgrade the CPU to the Intel Core i5-10400 taking into consideration the 180W PSU, both processors have a TDP of 65W. I don't plan on installing any dedicated GPU or any other power consumption item except for one or maybe two HDDs for extra storage. I'm not a gamer but i will do some video encoding from time to time, so those extra cores and threads would come in handy. Next year i'll build my dream CPU more powerful but until then i'll be using my HP Slim Desktop. Can I upgrade the CPU? Is it safe? Will 180W be enough? I hope anybody can help me, i don't know why this info is so hard to get.
HP still refusing to acknowledge that this is a design fault. We are now in 2024 and they still refusing to accept this is their fault and the hinges should be replaced FOC
my laptop beeping 4 time when playing game ..when the beeping my game lagging and my wireless mouse stopped working for a few second what wrong with it?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a blinking light issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6053Y9i3X Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need the drivers for your printer. I will do my best to assist you. Please download and install the drivers for your printer from here: hp.care/6052Y9iHO Regards, HP Support
@@HPSupport Thank you! I've already run this HPPSdr app, but on step of automatically downloading of driver this app move to web page which showing that it's not available
Muy típico de los equipos HP, como puede ser que después de tanto tiempo en el mercado, sea muy común que reactivar un portátil HP suspendido sea un juego de azar. Y no, no es problema de teclado, porque ni con la tecla de encendido van, una pantalla negra y puedes estar en bucle suspendiendo y reactivando, que tendrás que forzar el apagado y reiniciar
Hola, gracias por ponerse en contacto con el soporte global de redes sociales de HP. Entiendo que está experimentando un problema de modo de suspensión en su computadora. Haré todo lo posible para ayudarte. Consulte las instrucciones mencionadas en este documento para solucionar el problema: hp.care/6054Y99Ay Saludos Soporte de HP
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6052Y9geQ Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about upgrading the SSD of your notebook. I will do my best to assist you. It seems that they only offered NVMe SSD's up to 512 GB in storage capacity but that is usually only what they offered, not the maximum capacity supported. Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP computer? May I know the computer you are using? Let me know! Regards, HP Support
@@HPSupport I was setting up a computer but when I got to the part to put the password in the BIOS, it says that the jumper was removed. So I'm looking for where he is. Is an HP ProOne 440 G6 24 AiO
A forgotten BIOS password cannot be reset by HP. HP is committed to the security and privacy of our customers. To resolve a forgotten BIOS password issue, a system board replacement is required, and additional customer costs apply. For more information, go to hp.care/6050Y9iEm Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a loud fan noise issue on your computer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6052Y9grK Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about removing NVMe SSD. I will do my best to assist you. Please refer page number 39 of the user manual to know about removing and replacing it: hp.care/6051Y9gkf Regards, HP Support
I have issues with printing on black and white. It is consistent showing same white spots on left and right of black sentences. It is not random, because printing the same page twice shows the same spots. I do not know how to fix it.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a print quality issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6051Y9gyd Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in checking HP printer ink or toner levels. I will do my best to assist you. Please refer this document to know about checking HP printer ink or toner levels.: hp.care/6050Y95Oe Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the replacement battery for your notebook. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/6052Y9gwE And order it via the HP Parts store: hp.care/6053Y9gw1 Regards, HP Support
Hey my Hp Spectre x360 convertible has the black screen so I connected it to a tv and it shows up and also I noticed that i can touch screen and it works fine but there is still the black screen, any ideas how to fix the issue?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a black screen issue on your notebook. I will do my best to assist you. Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/6056Y95JQ Let us know how it goes. Regards, HP Support
مرحبا ، شكرا للاتصال بدعم الوسائط الاجتماعية العالمية من HP! أفهم أنك بحاجة إلى مساعدة في قفل مفاتيح الوظائف وفتحها. سأبذل قصارى جهدي لمساعدتك. يرجى الرجوع إلى هذا المستند للتعرف على مفاتيح الوظائف وإلغاء قفلها: hp.care/6054Y95yY يتعلق دعم HP
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about going to the web interface. I will do my best to assist you. To connect to the web interface for the EagleEye Director II camera for the first time, you must complete a few configuration steps. Discover the camera IP address using the EagleEye Director II App. To cascade two cameras using a direct Ethernet cable connection, WiFi must be enabled for web interface access. Procedure Power on the EagleEye Director II camera. In a web browser, enter the camera’s IP address that you discovered using the EagleEye Director II App. Enter the username admin with the default password (last six digits of the camera’s serial number). We recommends that you change your password from the default for security reasons. Select Login. If this is the first time you have accessed the web interface, you must select a region. Regards, HP Support
Olá, obrigado por entrar em contato com o Suporte Global de Mídia Social da HP! Eu entendo que você precisa saber a diferença entre a impressora multifuncional HP Smart Tank 581 e a impressora multifuncional HP Smart Tank 584. Farei o meu melhor para ajudá-lo. Você pode comparar as duas impressoras verificando as especificações aqui: hp.care/6056Y9efi e hp.care/6057Y9efc Relação Suporte HP
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to purchase storage drive cage for your computer. I will do my best to assist you. Use the HP Parts surfer to identify the part: hp.care/6051Y9e0T And order it via the HP Parts store: hp.care/6052Y9e0p Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a black screen issue on your notebook. I will do my best to assist you. Please use this document to resolve an issue when the screen remains blank after turning on the computer: hp.care/6058Y9dEw Let us know how it goes. Regards, HP Support
Hallo, danke, dass Sie sich an den HP Global Social Media Support gewandt haben! Ich verstehe, dass Sie Hilfe beim Auffinden der Drucker-PIN benötigen. Ich werde mein Bestes tun, um Ihnen zu helfen. In diesem Dokument erfahren Sie, wie Sie die PIN finden: hp.care/6052Y9dDg Grüße HP Unterstützung
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: hp.care/6059Y9d6N Regards, HP Support
Iam using the HP LAPTOP-E487D61S why when i turn on my device and using the laptop, the light on sd indicator is always blinking, is it okay or i have some problems on my laptop ?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a blinking light issue on your notebook. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6055Y9jhS Regards, HP Support
Iam using the HP LAPTOP-E487D61S why when i turn on my device and using the laptop, the lights on sd indicator is always blinking, is it okay or i have some problems on my laptop ?
Iam using the HP LAPTOP-E487D61S why when i turn on my device and using the laptop, the light on sd indicator is always blinking, is it okay or my device have some problem with that ?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in accessing UEFI setting in bios. I will do my best to assist you. May I know the computer you are using? Please let us know! Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. If HP Smart is unable to find your HP Smart Tank printer, perform a printer factory reset to place the printer into Wi-Fi setup mode. Once the printer is in Wi-Fi setup mode, use HP Smart to find and connect to the printer over your Wi-Fi network as mentioned here: hp.care/6051Y9j4T Please let us know how it goes! Regards, HP Support
