More and more, industry-leading brands are beginning to recognize the power of hospitality. They are beginning to understand the idea that truly caring for their customers has the ability to build brand loyalty, drive sales, and create a sense of pride in the workplace. Our economy is one that is driven by service, which has long been viewed in very basic terms; either you have good service or you don't. However, it's the addition of hospitality that changes that landscape and the potential for what service can really be.
In restaurants around the world, dining room professionals have learned the impact of caring for their guests, how it builds their business, and how that knowledge has no borders. The Welcome Conference is the forum for these ideas to be exchanged and where inspiration takes place.
Amazing Magician ❤ Dan makes me wonder and experience real magic every time, I just have no words to describe it. I am just shocked how he works on me as the numbers he wrote on the board has huge meaning for me like no other numbers in the world 😃 And he couldn't do any research on me as I watched this years after it was recorded! He brings so much joy to the world, what a beautiful soul 🙏🏻😊
Wonderful! Thomas Kochs is delightful & very charming! The way he looks at things is very refreshing. It is no wonder that he provides such amazing experiences for the Guests in each Hotel that he manages. He did this so brilliantly at Claridge's & he also accomplishes this splendidly now at Corinthia as well. He is indeed brilliant, as well as emanates such a sweetness & humility. He is definitely a person who would be such a joy to meet or to know. Thank you for sharing this wonderful Commentary from him!
We made a video on why this theory is no longer responding our world conditions. Just in 4 years that much thing changed. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-Ygl0MLSQIJo.html
YAY DANNY ! This is Wendy Spector from STL. I moved back from CT 2 years ago. I know this video is 8 years old. but I just saw it. Today is Jan. 2024- Your content and delivery in this talk is SO excellent. I watched it twice. I think you could speak at an APA conference on this topic if you wanted to. Wishing you well and BRAVO ------
Long after your guest for the evening are gone. They may forget what you said or what you served them for dinner or what wine you paired. But they will remember how you made them feel . Service is what you do for a guest . Hospitality is how you make them feel. Anyone can learn the skills of service but not everyone has the spirit of hospitality
Lilla is a racist company. I worked there for a month and have received nothing but racial tentions and tones there. Tho missy was very nice to me, her staff are racists and run her concept into the ground with racial tones. Your HR director has just did something illegal to violate my rights …. Gm
I had the opportunity to work at Ford as a product development engineer when he was CEO and let me tell you, the working environment was amazing, everybody was willing to help each other, every single individual knew what the goal was and was focused towards it. There were no backstabbing or people left out of projects, it was amazing to see how everybody worked as a unit. The results: the Ford Fiesta, the great Fusion, the 50th anniversary Mustang, and the redesigned world platform Focus. I have worked in other companies after my time at Ford and by far this was my favorite, it has a special place in my professional career, I still miss it but I needed to keep growing somewhere else.
Great message and turn around, but to be devils advocate he also drove a Lexus to the bailout hearing, so the bit about the Ford garage being full of Land rovers, volvos and Aston Martins is a little bit fresh.
Yes he did, it was well documented, look what he gets into after getting out of the Ford private jet when on his way to the bail out hearings - he got major flack for it, and was still driving a Lexus when he first started as CEO @@tch632
Inspiring gentleman who live with his passion and hope he will converted it into so many aspects of his life. with love from Angel, Elmegade Copenhagen.
