Yes, the Unicorn and Kirin series can both run with or without batteries.

Hi there, the over-current protection and constant voltage are available at the controller's battery terminal.

Epever MPPT is famous all over the world for best efficiency. Inverters are also great and better than voltronic inverters.

@@DigitalMind.254 Yes but not as good as Deye and Goodwe. There's nothing wrong with improving efficiency.

Thank you for your valuable feedback! We understand the importance of higher efficiency and output, and we’re actively working on improving these aspects. Your input is essential in helping us better meet market expectations.

UC series support grid feeding

@@DigitalMind.254....and I assume the others don't. What's the difference between the KP and the KR?

Hi there, thank you for your question! Although the UC, KR, and KP series share some core specifications, they are tailored for different applications: UC Series: Designed for maximum versatility, it supports both grid-tied and off-grid setups, and includes features like dual AC output and parallel operation, making it suitable for both residential and commercial energy storage systems that require robust performance under varying conditions. KR Series: Built for stability, the KR series is optimized for applications that don't require grid feed-in capability but still demand reliable energy management. It's perfect for residential and commercial environments where stability and protection are key. KP Series: Focused on simplicity and efficiency, the KP series offers a streamlined, single-channel AC output, ideal for installations where straightforward energy conversion is needed without the complexities of parallel operation or grid feed-in. For a detailed breakdown, please visit here: www.epever.com/new-uc-kr-and-kp-series-inverter-chargers-tailored-energy-solutions-for-every-need/

Two load outputs both outputs support full loads but one is smart load other is heavy load

@@DigitalMind.254 what exactly between smart load and heavy load?

@@adon8672 heavy load will turn off when no Sun and batteries are going to discharge. Smart load will remain ON to run lights fan and light load. Heavy load goes OFF to save battery power at night. Otherwise both support full load. But heavy load like AC Owen etc connected to heavy load consume more energy from battery. That’s why it goes OFF and smart remain ON

Both output terminals share the inverter’s total rated output power. One output is designated for important loads, and the other for secondary loads. When the battery charge is low, the secondary load output will be disconnected first to ensure that important loads remain powered. This prioritization allows the important loads to run as long as possible while protecting the battery.

@@Epever thanks for the detailed explanations. I understand better now. I thought it's some kind of AC pass through but this is different.

Yes, this XTRA-N G3 can work without batteries.

Hi there, no, the XTRA-N G3 does't support parallel connection.

Hello there, thank you for choosing our EPEVER products. Please don't connect two XTRA-N G3 charge controllers in parallel as that may damage the controller.

Hello there, thank you for choosing our EPEVER products. Please don't connect two XTRA-N G3 charge controllers in parallel as that may damage the controller.

Thank you! We are so grateful for your support!

Hi there, the inverter does not track consumption data. If your controller is connected to loads, it will calculate consumption. From your description, it seems that there are no loads connected to the controller, which is why you're not seeing consumption data on the Solar Guardian app's main page.

Hi there, thank you for your interest in EPEVER products. Please get in touch with our sales representative, Jasmine, on WhatsApp: 008615610363697, email address: jasmine0906@epever.com. Thank you.

@@Epever thank you

Thank you for your appreciation and for reaching out with your question! In the UC colorful-screen series, the main display focuses on showing the voltage and current, which are primary readings. The power in watts, while not directly displayed on the main screen, is calculated based on these voltage and current values and can be viewed on the secondary screens for the PV and Load. This design choice helps to simplify the main display while still providing detailed power information through a few extra steps. We understand the importance of viewing wattage directly and appreciate your feedback as it helps us improve future product designs. Thank you for choosing our products!

Hello, please contact our support team at support@epever.com.

We are glad it helps! Thank you for your kind words, which means a lot to us.

Hello, to determine if the battery is fully charged, you can compare the float charge voltage specified in the battery's specification sheet with the battery voltage displayed on the LCD screen. If the battery has entered the float charge stage, it is nearly fully charged.

@Epever I still don't understand what that means. The voltage and amp reading change often and even though the display is showing a full battery, the moment the sun goes down it shows half charged.

@@randomuser942464 Hello, you can determine if the battery is fully charged by referring to the battery voltage displayed on the LCD screen in real-time. For instance, at 4:19 in the video, the battery voltage is 13.8V, which indicates that it is in the float charge stage. At this point, the battery is fully charged, and the charge controller is maintaining it at the optimal voltage for battery health. The battery icon indicating charge level might not be very accurate, so we recommend using the voltage reading to assess the battery's charge status.

@Epever right but when night falls or you cut the power flowing to the batteries the volts drop typically to 12.7v and the battery indicator shows half full. They are new batteries so I know they're good, I just don't know wether the readings are off, the batteries don't get fully charged, or if I'm misunderstanding something.

@@randomuser942464 You can determine if the battery is fully charged by checking if the controller is in the float charge stage, charging with a small current. And it's normal for the battery voltage to drop when there is no PV input; this depends on the battery's characteristics.

Please select "Parallel" in PV mode.

@@Epever ok but two array are connected separately to UC model

The maximum power load for the controller is calculated by multiplying the discharge current by the battery voltage. The Tracer-AN requires operation with a battery.

@@Epever no I'm asking controller DC output direct DC load

@@entertainmentchannel5107 The maximum power load for the DC output is calculated by multiplying the discharge current of the controller by the battery voltage. However, when connecting a load, it is also important to ensure that the surge power of the load does not exceed the maximum output power of the controller.

Thank you! We are glad you like it! Your feedback means a lot to us.

Hello, the UC series is different from the HP series, but they do have many features in common.

You can set up the no-battery mode by following these steps: 1. Power on the inverter/charger and wait for the home screen to appear. 2. Press and hold the "ENTER" button to access the password interface. 3. Enter the correct password (default is 0000) to access and modify the parameters. 4. Use the "UP/DOWN" buttons to navigate to "5.Basic Param Setup" and change the setting to either "Have" or "No" battery. Note: In no-battery mode, the "Charging Mode" and "Discharging Mode" settings will be disabled and will not take effect.

Thank you for your support and valuable feedback! We will explore possibilities to deliver webinars in French. In the meantime, please utilize the subtitle auto-translate feature. We appreciate your understanding.

Hello, the HP series 65A inverter is currently only available in a 220V version, and does not support 127V. Thank you for your interest, and please stay tuned for future product updates. Thank you.

Thank you for your feedback, we will update as soon as possible.

Connect the plug end of the remote temperature sensor directly to the temperature sensor interface on the controller. Attach the metal probe end to the surface of the battery. We recommend placing the probe near the part of the battery that tends to heat up more. Using thermal grease at the contact point between the probe and the battery can improve the accuracy of the measurements. The Tracer-AN controller has only one temperature sensor port, so it can monitor only one battery at a time and cannot simultaneously track multiple batteries.

No, it cannot communicate with victron GX devices and venus OS.

Hello there, please contact our support team at support@epever.com, our technicians will assist you with the settings. Thank you for your support.

Hello there, thank you for your feedback. We apologize for any inconvenience caused if the recent update disrupted connectivity with our products. We are aware of this issue and are committed to resolving it in the future update soon. If you are experiencing a different problem, please contact our development team at solarguardianfeedback@epever.com, and we will ensure it is promptly addressed. Thank you for your understanding.

Hello there, to help us diagnose the issue, please contact our support team at support@epever.com and provide the following information: 1. The wiring method of the PV panel (or a schematic diagram). 2. The configuration of the PV panel. 3. The specifications label on the PV panel. Thank you.

Thank you. We are very glad that you like it!

Yes, both single and dual PV arrays are supported. When connecting only one PV array, please ensure to set the “PV mode” to “ALL MULTIPLE” on the LCD screen. When the MPPT Voltage is greater than 200V, each input can handle up to 3000W, for a total of 6000W. If you have any questions about the settings, please don't hesitate to contact our support team at support@epever.com.

Hello there, one WiFi module is sufficient for a single device (controller/inverter/inverter charger). First, you will need a 2.4G WiFi router. The WiFi module needs to connect to this router in order to access the server. The second and third steps involve configuring the WiFi module with the SSID and password of the 2.4G WiFi network, enabling the WiFi module to connect to the router and thus to our server for communication. In the fourth step, connect your smartphone to your home WiFi, and the app will be able to communicate with the server, allowing you to monitor and configure the device using the app.

@@Epever does the module have to always be connected to the router?

@@sahrullaharsyad3864 Hi there, if you need to remotely monitor the device, the WiFi module must be always connected to the router. Otherwise, remote monitoring will not be possible.

@@Epever I really don't know about that, but I have equipped the router and everything is connected well and now I can monitor from quite a distance wherever I am thnks

Hello there, thank you for your support of our EPEVER products. The Tracer-AN (10-40A) supports both lithium and lead-acid batteries, and you can directly set the parameters on the LCD screen. If there is any question during setting, please feel free to contact our support team at support@epever.com.

Hello there, please contact us at solarguardianfeedback@epever.com. Then our technicians will send you the guide video for bluetooth configuration, thank you.

Yes, that's possible. When two HP series 20SA inverters are connected in parallel, their combined output power can reach up to 11,000 watts.

Hello there, you can find our products for the Indonesian market through our distributor ICASolar at www.icasolar.com/. Thank you for your interest in our products!

@@Epever thank you very much

Hello there, thank you for your interest in our new HP 20SA model. Currently, we do not have a Spanish manual available. We appreciate your understanding and support.

Hello there, thank you for your interest in our product. The HP series 20SA inverter charger comes in two models: HP3542-AH0650P20SA and HP5542-AH1050P20SA. The kVA outputs are 3.5 kVA and 5.5 kVA respectively. The PV Maximum Input Power is 4000W for the first model and 6000W for the second, with Maximum Charging Currents of 60A and 100A. For more details, please visit our product page: www.epever.com/product/hp-ahp20sa-series-inverter-charger

Please contact our sales representative for the Pakistan market, Jasmine, at: WhatsApp: 008615610363697 Email: jasmine0906@epever.com She will assist you with your needs. Thank you for your interest!

@@Epever she said wait for 20 days we will sent to Pakistan and now almost 2 months completed and not available now progressive venture said for another month

@@DigitalMind.254 Hello, we are honored by your interest in our new product and truly appreciate your patience. We are actively working on expediting the delivery. Thank you for your understanding and support.

@@Epever all right i can wait, but if you are sending samples you can also sent few units for selling as well.

The MPPT Maximum efficiency is ≥99.5%, the Maximum Inverter Efficiency is 94%, and the Maximum Load Efficiency is 92%. And yes, it has a BMS-Link module built-in and can communicate with lithium battery BMS.