Here at DeFOUW Automotive, a family-owned and operated business, we strive to provide the most positive and fulfilling dealership experience that we can by going above and beyond to ensure that we meet the needs of our customers. We've been serving the Greater Lafayette area since 1961, and it's our dedication to our community that has kept us going strong for so many years. Going the extra mile for our customers and showing up for our community are just parts of the DeFOUW Difference that you can experience here at our dealership! DeFouw Automotive Group is a full-service dealership with two brands (DeFOUW Chevrolet and BMW of Lafayette), dedicated service for each, parts, and a collision center.
Too bad you didn't show what to do next in order to drive off. I know you gotta get in the car but then what? Just put your foot on the break and put it in drive (or reverse if you need to back out first)? Seriously, details dude. Details.
Do Not Take Your Vehicle to Defouw Automotive! Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and refusing to communicate effectively. Additionally, they were misogynistic, conspiratorial, and extremely rude. They replaced the wrong part and refused to replace the necessary part as specified by the General Motors recall. They claim that service and diagnostic were refused, when, in fact, they were the ones who refused to work with the customer, stating that since the vehicle wasn't purchased from them, they didn't care. Service advisors are more than happy to go out of their way to intimidate customers to avoid being held responsible for Defouw's inadequacy. Additionally, they claim that all the issues resulting from their negligence were pre-existing, despite having no record of these issues during any of their inspections or any record showing that service was refused. I cannot under-emphasize their lack of due diligence, care, concern for customer experience, or professionalism.
Hi Richard I think your name is, my name is Lito, thinking of buying an EV but still not sure which one, I was watching your blog about the Blazer EV on charging the battery but doing the “preconditioning “ first. You said you wake up at 7:30 am and wanted the battery charged at 80% at the that time? I missed the process of doing that part, please explain.
It recommended to charge EV's to 80% regularly to prolong the battery health. While charging to 100% is possible, it should only be done when needed. Preconditioning also helps the battery health long term as well as getting the cabin to your desired temperature using the power from your house. Think of preconditioning as stretching for your car before it goes on a run.
I am not sure. Considering Chevy offers a 19" as the smallest rim size, I would guess that there would be problems clearing the regen and braking system.
I thought it didnt had android auto/apple carplay, and only have android automotive? And how does it work for android automotive, do you need a gm data plan or you can use your mobile data?
But you are limited on the apps you can install, and GM being partnered with evGo does not allow you to put that app on the Blazer, I know as I have one!
They don’t work!!! Mine is a 2022 been in the shop 4 times in 3 months still doesn’t work consistently! I’m a 60 yr old female hauling livestock. I’ll be removing my tailgate today at home. I have no other options!!!
