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Customer satisfaction surveys - the best way to increase response rates
49:58
Customer satisfaction surveys – the best way to increase response rates
Год назад
NPS, CSAT, Customer Effort Score - what's the difference and do they even work? CustomerSure webinar
29:12
NPS, CSAT, Customer Effort Score – what's the difference and do they even work? CustomerSure webinar
Год назад
How to fix 5 costly mistakes with customer feedback and Net Promoter Score
33:20
How to fix 5 costly mistakes with customer feedback and Net Promoter Score
Год назад
The best way to choose software for customer feedback and Net Promoter Score (NPS)
30:11
The best way to choose software for customer feedback and Net Promoter Score (NPS)
2 года назад
The best way to collect customer feedback - CustomerSure webinar
31:02
The best way to collect customer feedback - CustomerSure webinar
2 года назад
What do you need to consider when you design your Voice of the Customer Strategy?
29:59
What do you need to consider when you design your Voice of the Customer Strategy?
2 года назад
Top Tips for Effective Customer Journey Mapping and Collecting Customer Feedback - Webinar 25.03.21
42:30
Top Tips for Effective Customer Journey Mapping and Collecting Customer Feedback - Webinar 25.03.21
3 года назад
Voice of the Customer Surveys: How to MAXIMISE your response rate.
4:12
Voice of the Customer Surveys: How to MAXIMISE your response rate.
3 года назад
Customer Experience Metrics: NPS, CSAT or Customer Effort: Explained!
12:52
Customer Experience Metrics: NPS, CSAT or Customer Effort: Explained!
5 лет назад
Which Questions belong on a Voice of the Customer survey?
6:17
Which Questions belong on a Voice of the Customer survey?
5 лет назад
Customersure Explainer Video
0:49
Customersure Explainer Video
8 лет назад
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