Just updated the link to the instruction manual, so it should work now!

While we can ship to the US, our products unfortunately are not UL certified.

Our heaters will work in the US, but they would need to be used with some kind of transformer to step the voltage down from 230V to 110V, and in doing so, the effective power would aldo drop. So yes, you can use them but they would lose massive amounts of their effectiveness.

Yes, this is what is making it difficult to provide accurate info regarding the impact of IR Panels on EPC ratings. Once SAP tests are done then we'll be able to provide better info about this.

Yep, you can find the whole range in this link here: www.suryaheating.co.uk/glass-ir-heating-panels.html?cat=57

Hi there! Generally you'll feel the heat from the panel within a 3m range, after which the heat noticeably tapers off. Of the two ceiling height you mention, 2.2m would be best, as this is pretty close to the standard height for ceilings in UK buildings anyway. If you need guidance on which wattage would be best for your space, you can give us a call on 0116 321 4124, we're open Mon-Fri 9am-5:30pm.

Thanks for the quick response. This is being installed in a Holiday let, and at the coldest point of the house meaning everywhere else is really warm/property insulated using internal insulated plasterboard - apart from this space. It will be heating the space directly as you enter. Because it is a Holiday let I ideally need a wireless thermostat to sense the change in temperature (if it drops by a certain amount) and turn off and on accordingly. As we will not be there to manage it ourselves and ideally don't want it running all the time. Do you sell any models with a wireless thermostat?

@@rotostudio9210 No problem! We have a couple of models that I think could work for you: the first is our NXT Gen panels. They come with a built-in thermostat, and the temperature sensor is located on the remote itself, which some of our clients have mounted directly to the wall, though we don't sell any wall mounts for this. You can basically set your temperature and let it do it's thing: it'll switch on and off to maintain your target temperature. I'll leave the link for them here: www.suryaheating.co.uk/glass-ir-heating-panels.html?cat=57 The second option would be our Nexus Wi-Fi Panels. They work the same way: built-in thermostat with the temperature sensor on the remote. The main difference here though is that they're Wi-Fi enabled, so you'd be able to control it even when you're not at the premises. You'd need a Wi-Fi connection at the holiday let of course. The link for those is here: www.suryaheating.co.uk/glass-ir-heating-panels.html?_=1701858602818&cat=58 A third option would be a Classic Panel with a hardwired thermostat, but given that you're looking to heat a single space, I don't think you'd need to go for this option as it is a bit of extra work. The other two options would give you the same result with less faff!

Well we've got thousands of clients who are getting on great with their panel heaters and have saved money by switching to infrared, but everyone's experiences will vary :) With that said, heat pumps are incredibly efficient. The drawback with them is the higher up front cost, and most people would have to fit larger rads when switching to a heat pump too.

Money saving with resistive heating is an illusion. The physics is totally against it.@@suryaheating

What did you expect? IR heaters have, most generally, a COP rating of 1 (ie 100%)...because they use electricity. If you didn't do your homework that's not an excuse to have a go at a random YT vid.....you buffoon.

You can angle it depending on where you have it installed, for some rooms it makes sense to have it perpendicular to the wall, and in other rooms, makes sense to angle it, so there's no right or wrong answer here. Generally yes, the waves are at their most effective between 3-4m. Anything more than this and we'd recommend splitting your required watts for your room across 2 or more heaters.

That's great! :) You've made a great choice by switching to IR panels, hope you save a decent chunk off your energy bills! It's worth knowing that we do offer a free extended warranty to 5 years on all our panels.

@@suryaheating I guess, that's why they cost more, like I said above 👍😉... Yes, I hope I save some money... Got 3 different far infrared heaters & loving the warmth 👍👍 Thanks... All the best 👍

I'm sorry, was this an order you placed with ourselves? Or from a different retailer?

No, from a different retailer, but the devices are ok, safe, but the heat they produces is very low for a room of 20m/squared, and living room same surface, i repeat, with and without Thermostat(set at the max temperature possible!) I don't understand, but in the next days, i must to buy(!) some other heating device.... and to think that in Florence, now is'nt cold the night(13°C.!) I don't know how to think wen the real cold will arrive! Many thanks for your answer to me... Franco Pucci. @@suryaheating

@@blupampurio5995 Ah ok, unfortunately we can't really comment on the problems you're having as we don't know the quality of the panels you've bought. The only thing I could recommend is to try them on the walls so that they're a little bit closer to you!

Many thanks for your answer, Surya. I think that the quality of my panels is elevated, because they are from deutch factory VIESTA(5 years guarentee!). Their model is the 1200watts(their higher power) Their instructions documents, says: is possible to mount this panel at ceiling(and mine ceiling is'nt high, 2,80 m. only). i hope that an internal temperature's sensor, warn mine device: "Hey, Viesta! These night is very, very cold! So, reach now your max power!! Cheers from Italy@@suryaheating

While we can ship to the USA (you would need to pay a custom shipping cost as well as any import charges), you do need to bear in mind that our panels run at 230-240V, and I understand USA voltage runs at 120V. The only other alternative would be to use an inverter to step your voltage up.

Any savings you make by using electricity during the night are entirely dependent on your energy provider and whether you get differing on-peak/off-peak rates, as most fixed rate tariffs are the same during day and night nowadays, unless you are on an economy 7 or similar tariff.

@@suryaheating Yes, you have to be on Economy 7 to use storage heaters. I'm on EDF in London and its less than 9p per KwH on night rate

​@@simonho8723same but i've still decided to give panels a try, will see how much of a difference it makes.

It's no different to if your appliances were left in front of a window in direct sunglight - there is pretty much zero risk to your tech with infrared.

never point to objects that may easily over heat, as e.g. textils or plastic.. Sonyou have to point better from a wall to the opposit one and avoid pointing direct to humans, there's no much pleasure getting IR on face/head...😬 Somehow stones are neutral😂

@@gnmalai While this is solid advice, the level of heat generated by IR panels in general aren't enough to cause any damage or create any hazards within your home.

😂😂😂 Glad to hear your Echo is working as it should!

No worries, I am expecting delivery of a Zenos from you soon, so I can Train Alexa up over the weekend 🥳

The part of the panel that creates the heat is the elements on the back of the surface - the yellow surface with the black 'bars' running down it. There are multiple factors that determine the price, the two main ones being the cost of raw materials in the manufacturing process, as well as lower economies of scale when compared to something like a conventional radiator, which are manufactured at much higher quantities. To answer your final question, yes the house will feel warm when entering it, as the panel will also warm the walls of your house too. The warmth is radiated back out into the room by the walls (similarly to how your body radiates heat outwards too).

Hi there! Really, our Classic Panels are designed for people who want to have multiple panels throughout their homes linked up to a single, or multiple separate thermostats - think of this product like a standalone radiator that's designed to be used with a boiler/ASHP. We do also have the built-in solutions available - our NXT Gen IR Panels come with a thermostat and remote out of the box, while our Nexus Wi-Fi range comes with Wi-Fi connectivity and a remote control included. I'll put the links for them both below: NXT Gen: www.suryaheating.co.uk/glass-ir-heating-panels.html?cat=57 Nexus Wi-Fi: www.suryaheating.co.uk/glass-ir-heating-panels.html?_=1697531654883&cat=58 Please do let us know if you have any other questions! :)

Infrared is perfectly safe to use. You can watch this video here for more information: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-wYV4pz2iLys.html

Thanks for your great comments! Regarding your workshop, I think you would be ok mounting it on the wall. If the room was any longer than 3.4m, then I'd be tempted to either go for two smaller panels or one on the ceiling - speaking of - how well a ceiling mounted panel would depend on how high your ceiling is (and how tall you are!) Either way, I think you'll be fine with a wall mounted heater. Do you have any particular range in mind?

@@suryaheating thanks for your reply. That’s very helpful. Haven’t looked at any specific manufacturers but the WiFi controllable devices would be helpful I think.

No problems! When you're ready to start looking, I think our Nexus Wi-Fi panels could be a good starting point for you, you can find them here: www.suryaheating.co.uk/ir-panel-heaters/control/wi-fi-smart-thermostats.html

If you have the option put it on the ceiling right in the middle

You're right in that there are many variables, but what complicates matters further is that IR panels are either at 0% power or 100% with no in between. With this in mind, it's probably better to think in terms of time rather than power (so using a thermostat becomes really important to maximise the heat output for as low energy usage as possible). If we take an example of heating a room to 20 degrees, and it's set, we usually see that in an hour time period, the panel would need to be on for between 15-30 mins to maintain that heat. In percentages then, we estimate it to be on for between 25-50% of the time. Hope this makes sense, and please do let us know if you have any further questions! :)

Thank you! :)

Hi Kevin, to be honest it's difficult to say without knowing the types of materials or construction method of the heaters offered by other companies. What I can say is that our panels come with toughened aluminium frames, carbon crystal heating elements and FIR Coating surface for durability, so you can rest assured that it will last for years to come.

We can dispatch to India if you would like to make an order. Please speak to a Customer Services agent on our live chat on our website for more information, and they can send you a quote for shipping.

It really depends on the insulation level of the apartment, and the shape/size of the rooms. As a general guide, if the apartment has adequate insulation and a height of approximately 2.4m, then it would need approximately 7200W worth of infrared heat. How you split this across different heaters depends on the individual rooms. I'd recommend giving us a call on 0116 321 4124 and speaking to one of our advisors for a more indepth chat.

The Open Window functionality can be overridden by simply switching the heater back on.

250w bayonet/screw in iR bulbs last around 1 year or 4 winters, Simple bulb and IR or just red infra red light bulbs or ceramic bulb no light will screw or BC in any light socket or flexible lamp will do IR heat bubs. Chicken heater or basking bulbs go lower than 250w at 60w instead of 2kwh 2000w heaters convection or 1500/2500 wattage tower fan or halogen last 1 Xmas poundstretcher UK cheap halogen bulbs bust smash break. Infra red panels Amazon sunheat/cold fighting brand are much cheaper

10x cheaper than usual electric kWh heaters

Hi Yvonne, running costs depend on which size panel you were looking for. For our NXT Gens though, if we assume an electricity cost of 34p per kWh... 350W = 12p per hour 580W = 20p per hour 700w = 24p per hour 900W = 31p per hour 1200W = 41p per hour These figures have been rounded up to the nearest penny, and will also depend on your energy tariff too.

Hi there, the number of watts you need would depend on the size of your room, though it's less of a consideration if you're only looking to heat the person. The panel will work fine at a distance of 5.5 feet, as they generally tend to work fine up until about 3m away. For your needs, I'd recommend either a 580w panel or a 700w panel. If you need any further guidance on this, please feel free to give us a call on 0116 321 4124.

Hi Rene, if you hard wire your heater then there shouldn't be any visible cables. We have two options for ceiling mounting: one is to use a suspension kit, where the panel will hang around 5cm from your ceiling, and the other is our ceiling brackets, which will provide a much more flush finish to the ceiling. Both can be found on this page here: www.suryaheating.co.uk/accessories.html

Hi Robert, that's great to hear! Hope you're getting on well with it :)

@@suryaheating the panel is better than I expected it to be. It’s been warming up the room perfectly and it’s not that much to run even with the higher electricity costs.

Hi Robert, it depends whether you want to hard wire them or just plug them in at the wall. Plugging them in will obviously cost nothing in terms of installation, and hard wiring would depend on how much your local electrician would charge for such a service. Mounting it on the wall can be done yourself as long as you're able to do so, and shouldn't take longer than 45 mins or so.

Hi Zainab, infrared will not age or tan your skin, as our panels don't emit any UV light. It's the UV in the sun's light that causes this when you go out in the summer.

You must be a plumber with a vested interest in the old heating methods!?....Infra red heating and electric heating in general is the future for domestic and commercial heating applications it is easy to position in all settings from apartments to the largest domestic and commercial buildings, it requires little maintenance and is inexpensive to install when compared to other heating methods and despite your comments to the contrary it does work effectively and efficiently.

@@fitzstv8506 I have no vested interest in any heating methods what so ever. I don't like gas boiler central heating but as yet it appears to me to be the cheapest 10 year method as my boiler came with a 10 year guarantee. I do not like biased sales marketing with no actual evidence to back up the sales talk. As far as I can see there is no thermostat as infrared heats obstacles not the room. Therefore once switched on the power consumed will be constant until switched off. If infrared heating is the same as using the sun then will ceiling mounted rad's aimed at a black floor be better than aimed at a white floor? As to the cost of rad's and installation how does that compare to a thermostatically controlled fan heater which heats the room admittedly with more noise, and once comfortable temperature is achieved it will switch off. I suggest anyone thinking of heating comparisons involving Infrared first look at all three parts of M&E Services series. ru-vid.com/show-UCPxeqzaicwtzSyxaC_LVscQ

@@robertmclean6927 There are many sources of impartial information about infra red heating...The conclusions drawn from the research done by both professional engineering types and the reports from ordinary folk with installed infra red heating systems are generally very positive including I might add myself.

Just invested in some 500W IR panel heaters and they take a good few minutes to reach their operating temperature, as you suggest they are far from instant. My 8' x 6' office works well with a 500W panel on the ceiling.

@@jarthurs Thanks Jason. I used an online gas central heating guide to calculate central heating radiators sizing. My learned my lounge requires just a tad over 2kw and the room is 5.33 times larger than your office. But gas is significantly cheaper than electric. If I was going for electric I'd have a portable fan heater with a thermostat. Significantly cheaper than IR, no installation cost, switches off when room is at temperature and can be moved from room to room. My old works office I had one of under my desk kept me toasty almost immediately and the office was warm in minutes. I did wonder with ceiling mounted IR if there is a benefit to having a black or dark floor?