If the unit is stuck in the closed position, there is a line of screws along the spine of the unit that can be taken out and allow the pop up tube to slide open enough to remove the cup. Hope this helps!
This is more a question for your stonemason as we just sell and don’t do installs. Depending on the jurisdiction you are in, there’s a good chance retrofitting may no longer be feasible. May I ask which country you are in?
Hi!. This is an Australian drill not available in the US however you would easily find a comparable drill in the US. We don't have a recommended brand of holesaw. Sorry we couldn't help with this one.
Hi! Apologies, that was a link to our pre-sale units which are sold out now. Once we have our first shipment arriving, we will be selling on our US website which is www.pointpod.us This should be up and running in early Sept
Hey mate, We anticipate all of our pre-orders will be out the last week of May. In regards to distributors having stock in the US, this will most likely be a month or two later. Jump on and order whilst the pre-orders are still open if this timing works for you, as the price is heavily discounted for all pre-orders. Please let us know if we can help out with any other questions. Thanks Cameron S