I am sorry to hear that you are experiencing a problem with your Contactum board tripping. Overloaded circuits, moisture ingress, damaged wiring, earth leakage, and faulty appliances are among the top reasons that would cause a Mains RCD to trip. This would need to be checked out by a qualified Electrician. Technical advice is also available from Contactum - www.contactum.co.uk If I can be of any further assistance, please contact me on 01293 565 630 Regards, Rob O'Shea
Can this be installed in a ceiling above a light fixture? Or only the mini? Does only the 1amp version work with dimming? What LED bulb spec do I need for best results? Thanks
What are the main differences between the mini receiver and the larger version? Is there any benefit to having the hub over the WiFi enabled receivers? Thanks
The standard receivers do not work in conjunction with wired ON/OFF switches, however the mini models do. Also, the mini ones do not have a screwing point as the standard receivers. In terms of functionality, no, the Gateway offers WiFi capabilities to standard RF receivers.
To change the filters, you would just pull off the old filters, it may take a bit of force. You would then fit the new ones around the holes where the previous ones sat, this also may take a bit of force as these have a metal frame around them. The filter may be gently cleaned with a vacuum cleaner or washed in a soapy water solution and allowed to air dry before re-fitting. Do not dry the filter in a tumble dryer.
Thanks for your message. We would need to confirm the model code for the Silhouette so that we can check the cable entry. Please phone the TLC sales team on 01293 565 630 or email sales@tlc-direct.co.uk.
Hi I bought this camera, no one responds to e-mails (the problem is it is useless without the application) android, Google Play, information is application not available in your country Where can you download this application CK tools.apk except Google Play, of course ?
Is there a way to make the transmitter work in a 2 way switch set up? I.e physical light switch connected to the transmitter, controlling the same load as a quinetic wireless switch. And have each switch change the state of the load. I.e on if off and off if on?
@@tlcdirect I tried this but the physical switch had to be reset each time. I.e. switch on with physical. Switch off with remote. Physical switch now has to be switched off and back on again to switch the light on. Is there a way to make it work like a wired 2-way where the switches just toggle the state of the load with one action each time?
Thank you for your message. You can pull multiple drums, but may require a Runpostick (RUN10045) to keep this stacked. This will also depend on the weight total of the drums as the Runpotec Xboards have a weight limit. RUN10136 - XB500 = 800kg RUN10137 - XB300 = 300kg
Given that these days a determined burglar will use a signal distruption device to overcome such a system would it not be time to provide a hybrid system that is both wired and wireless?? Now that's a system i would buy.
Up to 10 PIRs can be paired to one receiver. In a setup with multiple PIRs, the last PIR triggered will determine how much time the reciever will be in the 'on' position for.
How do you set the heater unit to pump hotter not cool air in the settings, my girlfriend has the heater version and has lost the instruction manual? Thanks in advance for any advice!
Thank you for your message. These are very small heaters and are only designed to pulsate periodically to take a slight chill off the cooler air coming through, however this will only help by a couple of degrees or so, which in the winter isn’t always as noticeable. Vent Axia recommend setting the heater anywhere between C7-C10 (this is the threshold, so if you set it at C10, the heater will come on in periodic pulses when the loft space reaches 10degC and below). To do this you would press MODE on the unit until you see C followed by a number, you would then press the + or - buttons to adjust accordingly. For more information please contact the TLC Customer Services team on 01293 565 630 or sales@tlc-direct.co.uk
Thanks for your message. Yes, the doorbell receiver can be paired with up to 10 bell push buttons and one bell push button can be paired with an unlimited number of doorbell receivers.
Thanks for your message, you can find the app on Google Playstore here: play.google.com/store/apps/details?id=com.tuya.smartlife&hl=en_GB&pli=1 or on the Apple App store here: apps.apple.com/gb/app/smart-life-smart-living/id1115101477
You can find instructions, FAQs and troubleshooting help online at www.tlc-direct.co.uk/Products/QUAW10.html or contact our technical team on technical@fem.global for assistance.
Yes, as long as the awning mechanism is electric and wired to a QU RWCS which is a WiFi Roller Shutter and Curtain Receiver - a dual channel receiver with momentary action. For more information or advice please contact the technical support team on technical@fem.global or +44 (0) 208 452 6600
As a hobbyist Solar operator I want CHEAPER cable not cleverer, easier, newer. For people working with a few panels an low DC voltages cable prices and capacity are the main problem NOT convenience and trendiness.
It will not go directly from panels to the inverter ... right .. but to the charge controller We use electrical sheath to pass solar cables under roof or ground ... i can't see the advantage of this cable appart from the seller that certainly sell it for stellar price.
When using the dual channel receiver the lights will be triggered by the last used device - if the lights are turned ON from the switch they'll remain on but if the PIR is triggered at any point after using the switch, the lights will turn OFF after the stand-by time of the PIR.
@@tlcdirectBut if you’re using a dual channel receiver, surely the PIR would only only switch off one channel? So the second channel would still be live until the switch was activated? Otherwise why use a dual channel receiver?
@@pete1942 We do apologise, the first reply is incorrect. A single channel receiver(not dual) will be triggered by the last interacted device. When using a dual-channel receiver, you can pair one channel to the PIR(s) and the second channel to the switch(es). Each channel has its own output, so we must merge them into the same load. This way the load will receive power from both channels or the channel that has the switches, achieving manual override of the PIR(s) through the switch(es). For more information please contact technical@fem.global
According to the manufacturer there are no limitations if multiple emergency kits are used in the same circuit. As long as each kit has its own permanent live/neutral supply and is wired correctly to the load. Hope this answers your question. For any other questions, please contact our Customer Service Team on sales@tlc-direct.co.uk or phone 01293 565 630.
٠٠٠ تحية أطيب من الطيبة ٠٠ قدم عرضاً للشركة المصنعة ٠٠ كابتكار ٠٠ ان تصنع الضاغط ميكانيكياً ٠٠ كما هو في قاطع أنبوب المياه البلاستيكي ٠٠ شكراااااا جزيلاً ااااا للأحرار ٠٠٠ بالتوفيق ٠٠٠
The picture shows single sheathed cables entering & exiting the device. Would it have to be house in a protective box up until the point these single cables join the t&e double sheathed cable?
Thanks for your message. Additional wire housing is not required, as the receiver's terminal cover allows the continuity of double-sheathed cable to the terminals. In the above video, single-sheathed cables are used to demonstrate the device's wiring.
Whilst it would likely be possible to achieve this, we cannot guarantee it's compatibility as the extractor isn't specifically designed to extract the hot air from a portable air conditioner. A 4" duct can be made to fit along with the Flexible to rigid adapter; www.tlc-direct.co.uk/Products/FD4124M.html but if in doubt, please do speak with your installer.
Thanks for your message. The T5600 has a built in accelerometer which detects the orientation and will manage the "always up" viewing mode. This can be enabled or disabled in the app via; Top right > settings > screen mode.
Thanks for the message. Please take note that the Quinetic receivers can be used with voltages of up to 265 V, however, this is not optimal as it will reduce the device's lifespan.
I have had a very bed expierance with these pirs.They are an absolute joke. Don't waste your time. Battery life supposed to me approx 2 years, try changing batteries 3 times a year, I have tried different maufactures. The bracket were designed for internal use not external. It flops and allows water ingress. TLCs answer is the glue it. If you gue it, it can't be moved. If you install 2 detectors onto a receiver and a switch you will have user issues. We installed then replacd as TLC said we may have been doing something wrong. We did everything to their recommendations (again). But still crap, so we did it one last time with tech supposed to help crap again. Completely replaced for better kit. TLC know how poor they are. 12 of them are in my recycle bin, and please dont get me started on the app.
Dear Mr Hilary. I am really sorry to hear about the problems you have experienced with your Quinetic products. Can you please telephone me on 01293 565 630 or alternatively please email me (sales@tlc-direct.co.uk ) with your TLC Invoice number. I can then arrange a TLC Return Form and Freepost label for your faulty items to be returned for a full refund. Regards, Rob O'Shea TLC Head Office
Hi Rally, we are sorry that you are having issues with the app. Please can you contact the Quinetic technical support team on 0208 452 6600 or info@quinetic.co.uk and they will work through trouble-shooting with you.
Looks like i will be returning mine. Meant to be installing on Thursday for a customer, so thought I'd test them today to make sure they work ok but cant get them to show up on the Mesh Lamp app 😔
Hi Chris, we are sorry that you are having issues with the set up of the garden lights. Please can you contact the LEDLite technical support team on 0208 452 6600 or info@ledlite.co.uk and they will work through trouble-shooting with you.
@@tlcdirect the customers phone connected with out problem so I've installed them. Last night I got a message from the customer, app says "can't find the device" 🤦🏻♂️🤷🏻♂️
Thanks for your comment. The best would be to contact Timeguard as their technical team will be able to guide you through doing this. Contact details as follows: Phone 020 8450 8944 or csc@timeguard.com
Thank you for your message. Each dwelling needs to be house-coded and sealed before moving onto the next property. Please could we ask that you call the manufacturer Aico's technical team for further information on Tel: 01691 664100 or email technical@aico.co.uk.
