Hollister Incorporated is an independent, employee-owned company that develops, manufactures, and markets healthcare products and services worldwide.
We offer advanced medical products for Ostomy Care, which includes two strong global brands - Hollister Ostomy and Dansac Ostomy; Continence Care and Critical Care. We also provide innovative healthcare programs and services, as well as educational materials for patients and healthcare professionals.
Hollister has been serving healthcare professionals and patients for more than 95 years - making a difference in the journey of life for people throughout the global community.
Medical devices sold in the EU are marked with CE symbol or CE 0050 symbol as appropriate. For more information, see www.hollister.com.
My brother needed a bag after 4 surgeries from a hit and run accident, at Hopkins for 2 months. It's all new for him and us. The nurses at rehab replace the bag 2 or 3 times a day, don't have the right supplies, and started blaming him. One nurse had 24 patients one day, another day it was 14 patients per/nurse. We were afraid of infection. We called for a meeting with doctors, nurses, physical therapy, admin people, social worker, and it was good. They are very overworked, with no beds in hospitals and caregiving facilities. Patience is needed, but we're learning about supplies, etc. Seeing all the support, answers to questions, and tips are great.
Hi! Our Secure Start Services team can help you the ostomy guidance and tips for your brother. You can contact them at hollisterteam@hollister.com or 1.888.808.7456. If you are not in the US, please let us know, and we would be happy to provide the appropriate customer support information to help you find the answers to your questions.
Hi Armando, we're sorry that you have experienced an issue with our products! If you can confirm which country you live in, we can share the contact details for our Customer Services team. They can investigate the problem for you.
Hi Armando. The best resource to answer your question would be our Secure Start Services team. You can contact them at hollisterteam@hollister.com or 1.888.808.7456.
To me that barrier looked like it was cut smaller than the stoma. With a hunk of rubber you can force the barrier over, but I don't think you would on a real stoma. The reality of changing these things is not as straight forward. The peristomal skin may be broken down or irregular. I've yet to find any videos that really help me apply these products in the real world.
Not enough lube and when trying to gentle pull it out …. Something strange happened … it was like I was playing tug of war with someone … I sat down and grabbed a tube of lubricating jelly and millimeter by millimeter very very slowly pulled it out. What a horrible scary experience. Please put a lot more lubricant in the sleeve - going back to old one
Three yrs using Hollister. Easiest to empty, BUT their wafer is Notorious for fraying & leaking, Usually in bed. About 2+ times a yr. Twice, I was wearing my Stealth Belt & it restricted the leak. Towel under my car seat got me home. Switched to Convetec and not had a leak in one yr. I go 4+ days per change. Longer makes my skin burn,
Hi! Thank you for bringing your issues with our wafer to our attention. If you would like us to investigate further into the leakage, please reach out to your local Hollister team, and they can log a quality report for you.
We're sorry that you are not seeing a good wear time on your pouch! The best resource to help with this issue would be our Secure Start Services team. You can contact them at hollisterteam@hollister.com or 1.888.808.7456. If you are not in the US, please let us know, and we would be happy to provide the appropriate customer support information to help you find the answers to your questions.
Same for me constantly leaking my pouch is supposed to last three days, only once have I achieved three days, I had an operation two months ago, so it was a big shock ending up with emergency ileostomy. At first it leaked mostly nighttime so my sheets were constantly in the wash I put kitchen roll in my pants just incase it leaks and I’m constantly checking to see what’s happening It’s going to take me a long time to feel confident with my stoma pouch
Hi! We would love to help with your leakage issue! If you can share the country you live in, we can provide the contact details for our Customer Services team. If you prefer to reach out yourself, you can find a list of all offices and distributors on our website, www.hollister.com/en/wheretobuy. Thank you!
My advice is to warm up the paste in hot water before using. Fill up a Pyrex jug with approx. 1/3 boiling water and 2/3 cold and put the paste tube into the water before you begin removing your current pouch. Also moisten your finger to move the paste around more easily around the stoma. This is similar advice as another person who commented, as well.
Hi! Our distributor in Singapore can confirm which products are available in your location. You can contact them using the details below. Optimal Medical +65 6253 5247 sales@optimalmedical.com.sg www.optimalmedical.com.sg Thank you!
Hi Robert! Can you contact our Secure Start services team and share more information on your insurance provider and plan? Our team will help confirm coverage based on your insurance plan. You can contact them at hollisterteam@hollister.com or 1.888.808.7456. Thank you!
Thanks to everyone at Hollister who helped put this together, for selecting me to be the subject of the video, and for making products that enable me to do the thing I love!!
Accessories are optional items, but they can be an essential part of your routine ostomy care. Each serves a specific function and is used only when indicated. To determine what accessories might address your issues and needs, read Your Guide to Essential Ostomy Accessories in our Ostomy Learning Center. In addition, we have care tips for many of our Hollister Adapt accessory products that discuss when they can be used, and include photos and step-by-step instructions for proper application. Click the links below to view care tips for specific products. You can also view our “Using Ostomy Accessories” ostomy educational videos.
Hi Arlene, thank you for your question! The best resource to answer your question would be our Secure Start Services team. You can contact them at hollisterteam@hollister.com or 1.888.808.7456. If you are not in the US, please let us know, and we would be happy to provide the appropriate customer support information to help you find the answers to your questions.
Two hints that have made a big difference for me with this paste: 1. Warm the paste while it is still in the tube with a hair dryer. This makes it much easier to get a uniform, small bead as you apply it. 2. just after applying the paste to the base plate, dip your fingertip in warm water and smooth the bead without spreading it.
Hi Bill, the phone number for our US team is 1.888.808.7456. If you live outside the US, a list of contact details for each country is available on our website, www.hollister.com/en/wheretobuy. Thank you!
Hi Arlene, thank you for your question! The best resource to answer your question would be our Secure Start Services team. You can contact them at hollisterteam@hollister.com or 1.888.808.7456. If you are not in the US, please let us know, and we would be happy to provide the appropriate customer support information to help you find the answers to your questions.
Thanks! You can order online at www.hollister.ca. If you prefer to speak to us before ordering, our Customer Services team is available on +800 263 7400 or canadacustomerservice@hollister.com.
A decent bag for sure but two caveats: I feel for someone with arthritic hands and fingers, that winged valve on the bottom of the bag is tough to turn and the adapter to the night bag is very hard to snap on and off I can manage barely because my mitts are only slightly arthritic Suggestion, make a better valve and adapter These corrections will make this bag the best for me, so far
