This is completely unacceptable. Every doctor should know that any patient they have who is deaf must either have a sign language interpreter to translate what the deaf person is saying to them with their hands unless they know ASL themselves. Unbelievable!!
And this is why the LOCK screen of my phone has all my pertinent medical information on it (including being Deaf), so if something happens, whoever comes to help has acess to "These are my medical conditions, my current meds, emergency contact, allergies, etc." So they can treat me appropriately, even if I can't immediately relay that info. Pain does stuff to your brain. When I am in pain, I cant even remember the meds I took that morning let alone which I am allergic to, so doing that while I have a clear head may save my life later on. And for those who think Doctors are smart enough to automatically get pen and paper, last Feb, I had a scheduled surgery on a Mon. I seen my surgeon the Friday before. He legit told the nursing staff that he FORGOT I was Deaf. He said, "They werent deaf on Friday when I seen them. " I had an interpreter tbat Friday. You, good sir, forgot to schedule one for surgery. The nurses were p*ssed at him that day! 😂
i understand how hetic and busy hospitails can be but if at the moment you dont have the required things to commicate them attempt other things! she can read and understand english get a pen and paper and tell her what you need to tell her. obvouisly give her a note pad she can write on! comunication is not just speaking or making sound you can comunicate in many different ways!
If that kind of situation happens in real life in real hospitals, I feel like all nurses should be taking sign language courses paid for by their employer like that would solve a lot of issues
It’s definitely a scene that would provoke thought. Unfortunately unless you had a staff member on duty already that knew, sign or in this case a friend, I bet many a hospital would have an on call interpreter on weekends and some maybe not even on a weekday because of costs.
There is literally a thing called the disability act which states that BY LAW they have to provide an interpreter. That hospital could have been in HUGE trouble for that actually. I'm glad they brought attention to this on the show.
"Doing the best we can"?! What about a marker board?! I'm teaching myself sign language so I can communicate with deaf patients. I also have a marker board to help.
I know it’s hard for people that’s hear, I know 2 people who are deaf husband and wife, they had 2 boys ,who are probely married now, I haven’t seen them for years so I love this show , everyone helps eachother deft or not help eachother, learn the sign language it helps 😢❤😊
I mean, the hospital literally could've just given Natalie a white board and dry-erase marker, but I'm glad the writers made this point, and I'm glad they gave Daphne this scene :)
@@Quaker-tc8uea whiteboard/pen and paper is better than nothing. deaf people aren’t stupid even if they are illiterate, they can do drawings and still likely to have picked up vocab habitually
I agree with daphne’s point but yelling at the nurse isn’t helping anything. She has no control over hospital policies and whether the hospital has an interpreter or not.
I know it’s not the same thing but... I am from France and I live in Ireland. Many years ago, I met a French lady on the bus in Ireland. She explained she and her husband had come to Ireland as tourists but that, on the day they got there, they were staying in the countryside outside of our main city there and he fell gravely ill and fainted. By the time they got him to hospital he fell into a coma. Well, our hospital ‘couldn’t find’ an English French translator, and out of the two of them, the one who spoke English was the husband who was in a coma by then. I offered to do it, though I wouldn’t be the best person for it as my medical English and my medical French would both be poor, I am no doctor. Anyway, lady said they had actually just managed to ‘find’ a translator so I didn’t have to do it... But my heart broke for these people: they were in a foreign country, dealing with a language barrier and with him potentially being in danger of dying from whatever he had... In fact, as she told me all this on the bus, she cried so much, and said it was also a relief to finally be able to express all this, to me. Knowledge of languages is crucial, and a translator’s job can save lives...
Only come across this series in recent months and love it, such an amazing video. Have to say, that this song absolutely sums up Jack and Sue perfectly - you can almost hear Jack singing it.
He looks so much like Ashton Kutcher. I was thinking years after the series ended, where do I know this guy from...? Stephanie's baby daddy/husband on Fuller House. Lol
Seen this a million times and it’s irritating asf because this literally happens all the damn time and still does. And it’s like a simple pen and paper could have also solved the problem. Ppl act like well idk sign so 🤷🏾♀️🤷🏾♀️. And?!? Like your a fucking hospital figure it out. Someone could die, is that what you will tell the family?!? Idiots...
So I am not deaf, but know some sign. It came to my attention that the word "dilaudid" ( please don't come at me I forgot how to spell it already) was not fully signed. All I was was l a l o i d. I even put the video in. 25 speed. Please correct me if I am wrong
I'm surprised there wasn't an interpreter available. I'm a medical interpeter and we have interpreters that work weekends as well. and we have video or phone interpreters depending on the services you need
didn't they have pen and paper? i'm sure hospitals must get elderly who are hard of hearing and they don't know sign language, but they can (hopefully) read
I realize that this show was trying to portray a situation where the medical staff mishandled informing a deaf patient, but the reality was WAY off. Not the least of how an accident patient with a potential pelvic fracture is NEVER in a sitting position. Nor would she be left alone for any length of time. And I find it hard to believe that this nurse did not follow the most basic protocols. If the patient can't speak, the nurse should bring a notepad and marker and write to her. Doesn't have to be English - the nurse can draw a stick body for the patient to indicate where her pain is, a face with pain expression, and number from 1 to 10 for pain level. Some hospitals have diagrams for that. Or mime her own face for pain, or point to the patient's body or her own. Ask the patient "can you write?" with mime for pen and paper. Once you've established that she CAN write, ask the patient's history, allergies, etc. No nurse (or doctor) worth their salt would proceed ahead and risk harming or killing their patient for lack of a history workup. This nurse deserved the slap down Daphne gave her at the least - deserved to lose her job at worst. She showed a callous disregard for her patient's well-being, as well as disrespect for the ONE person trying to help, who is also deaf. Unfortunately, this kind of thing happens. I should know. I lost my mom, because she had throat and tongue surgery for cancer, and couldn't talk, and wasn't on a heart monitor (even though she was in mild heart failure before her surgery and should have been), and suffered a heart attack, and by the time they found out, she was without oxygen too long. Brought back, but brain damaged, and there was nothing that could be done after that. I would have fired the nurse.
Honestly, this is the type of hospital that would likely remove someone's kidney, even if the patient was completely healthy because, according to the doctor, the radiologist "mixed up the X-Rays" while denying responsibility for his patient. Like, couldn't they give her at least a pen and notepad?
