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Recently, my system is constantly draining water into the drain pipe. The tank fills with water but like I mentioned the draining never stops. I replaced the flow restrictor and I replaced the membrane stage 2 filter a little over a year ago so it should still be good. Anyone has an idea what can be wrong?
Very helpful. I was struggling replacing my filter - because, it turns out, with the wrestling I’d been doing the ports had twisted out of alignment. Thanks for this.
One complaint I have with this is how unintuitive the color coding was done. All tube colors match with their respective ports, EXCEPT the faucet and drain are backwards. The faucet port is white and drain is blue, but the blue tube goes to faucet and white goes to drain. Very silly.
This is the system i purchased through costco. the directions and information on when (how) to change filters is garbage to say the least. The red/blue blinking fauset light tells you to replace which filter? Does it know based on Part Per Million, time or battery level? I know ways to "reset" light but again, not knowing what it measures or indicates makes it useless in a way. I've changed the stage one filter at the six month mark but the light remains red. How many times do you need to refill the tank and empty? I did 3 times, just like the original installation. Stage 3, I will change at trhe one year mark. Having a sense of the number of gallons/liters each filter can handle (especially with original part per million and reduction would be ideal). I am sure we don't all use the same amounht of water, nor start with the same amount of ppm in the water. If you chan ge because of bacteria buildup, then give us a baqseline measurement so we can keep an eye on that too. I've found little to no information on stage 2 filter replacement information. Luckily I have a ppm meter from amazon. I will post a video about this system with my meter readings if the company doesn't do an in depth follow video about all this stuff soon.
We are a family of 6 with 2 teenagers, a tween, and elementary school grade child. How often should we change the filters. The recommendation was 6 months, 2 years, and 1 year. But I imagine that's probably for a single person living in cool climate.
Regarding faucet leaks: I found out the issue is with the air gap faucet hose (white) that drains contaminated water into your drain. This is either clogged from the garbage disposal or the hole is misaligned. Please check that. It’s a good system if the air gap faucet drain hose is installed properly or not blocked.
The blue light on the handle changed to red. Is that because of the battery in the handle or it's time to replace the filter. How often should the three stage filter be changed?
Looks so easy but replacing filter is not, it turns out the port/key port is not easy to turn and align, had to unscrew the port/key slightly to turn the key so they can move and align, otherwise it is not possible to push and turn replacement in. bad design.
You’re supposed to maintain it every so often with 3ML of either bleach or hydrogen peroxide with the tool they provided with the kit. You just take out the tube that’s going into the tank and shoot it in there. at least it’s what it says in the manual that came with it. Other than that, I know for sure, it doesn’t say anything about the tank itself
This product is pain in the butt! For real! Don’t buy this product please close your company!!! It’s leaking everywhere. Did everything. Tried everything and still leaking!
Try cleaning the drain pipe under the sink where the faucet drain pipe is installed. A clogged drain pipe can cause water to back up and drain outside of the faucet gap.
Drill out the hole you made into the drain pipe as big as you can, if you have a tiny hole it will clogg more easily and come out the air gap at the ro faucet. Also blow caned air into the air gap hole at the base of the ro faucet from time to time. This will push out any chunks of gunk that grows in your discharge tube . This especially is necessary if your garbage disposal or dish washer drain conection it really close to the discharge tube conection because these items will add more chances of gunk to grow and then clogg your discharge tube then leak out the air gap over night and ruin your freaking brand new kitchen cabinets
I have the 3 stage system from pureblue, the leak i have is the blue water line under the faucet. I’m assuming poor manufacturing QC since i never touch it. My white drain line is cleaned once a month too.
So my faucet started leaking from under the countertop (not the air gap), the drain line is clean since i use a q-tip once a month to clear out the gunk. Can't believe they manufactured such a poor quality faucet. One of the 3 tubes under the faucet is leaking even though they are rarely ever touched and never pulled.
Hello - i need help: the reverse osmosis faucet on top of the kitchen is leaking water even when it is not been used - what could be the problem? Do those white and blue hoses need to be replaced every so many years? i have replaced the system 3 separate times already and i am ready to just remove it entirely because the water leak in to the base cabinets causes so much wood rot problems.
Worked like a charm,however I had to loosen the four screws slightly surrounding the ports so that they could be turned by hand to bring into alignment.Filters slipped right in.This procedure really needs to be in the owners manual.
My light would not work. When I tried to reconnect the battery after a filter change, the battery would bunch up and come out of the battery holder. My triangle positive connector was actually too close to the negative connector. Using a butter knife i pushed the positive connector up, which created the separation needed to fit the the battery and hold it in place. Works like a charm again.
Tips I wish were on the video: 1 new flow restrictor is tapped onto the top of the filter. 2 removing the red tube requires the cuff to be held against the filter. The cuff is a white insert on the filter end, which thecred tube goes into. If you just pull the tube, it probably will also pull out the cuff, locking the tube in place. We had one person hold the cuff towards the filter, another person pull the red tube (with non-slip matting), and then it came out easily You can see this on the new filter, once you’ve pulled out the red bung
Few things: First off, if you haven't purchased this item yet, DON'T! It's a leaky piece of junk. Secondly, if you purchased this item and haven't started installing it, DON'T START! Box it back up and return it. Finally, if you're here because you're in the middle of the installation.... Well I'm sorry, you're probably in a pretty dark place right now. Installation is NOT as easy as this video makes it seem. This is a perfect scenario where everything fits. I had to build a custom mount because my cupboard walls were too weak to mount the unit. The angle adapter is cheap plastic garbage and WILL leak. I went to Home Depot and got a higher quality adapter and it didn't leak. However, once I got the system installed and turned on the water the system leaked in three separate locations. Water everywhere. So now after an entire weekend wasted on this junk I'm disassembling it, doing laundry because all of my towels are wet from cleaning up the mess, and finally boxing this thing back up and hoping Costco will take it back. Avoid this product at all costs!!
this model is KNOWN for having leaky faucets...I'm having the same issue. I should have looked at the reviews. Just because Costco sells it doesn't mean it's good. lesson learned.
I found out the issue is with the air gap faucet hose (white) that drains contaminated water into your drain. This is either clogged from the garbage disposal or the hole is misaligned. Please check that.
@@StevenMWilliams0317thanks for the tip! I was having water leak from the faucet. I removed the pipe beneath my sink that the white air gap faucet hose drained into and my drain pipe was super clogged. I cleaned out my pipes from the sink through the P trap and everything worked great! No more faucet leak! One thing you can test is to remove the air gap hose and let it drain into a bowl beneath the sink. Try covering the end of the air gap hose with a finger while watching the faucet. Every time I plugged the air gap hose, the faucet would leak. Unplug the hose and the leak stopped. Once all the gunk was out of my pipes, the air gap hose could properly drain and the faucet leak was fixed!
