Property care doesn't have to mean long weeks of back-breaking labor. The Cyclone Rake does the hard work for you. It's easy to use on any property, with almost any riding mower. Never struggle with acres of overgrown grass or piles of heavy leaves again. In a few quick passes with the Cyclone Rake leaf vacuum, your lawn is perfectly clear.
There are 5 Cyclone Rake models with unique power and capacity combinations to meet every property care need. Each Cyclone Rake leaf vacuum is built from premium quality components and assembled to order by highly skilled technicians in our West Haven, Connecticut factory. When you call our toll-free number, you'll always speak with a specialist here at the factory who is ready to help. Our experts will help you custom tailor a system that's right for your property care needs. Plus, we'll be here if you need anything down the road.
I purchased a used unit with 10 hours of use and the second time I fired it up the impeller exploded. I had inspected the unit before purchasing it and didn’t see any cracks in the impeller. I was happy with its performance before this happened. I contacted the company hoping I could get a break on a new one but they refused replacement. I wasn’t asking for a free one, just possibly a discount but no way. The unit was purchased for testing as the city was wanting to cut back on the leaves entering the storm sewer system. The city was offering partial payment to local lawn care business that could offer this service. Granted this was a used unit and maybe not a fair evaluation but the unit had an hour meter installed at the time of purchase as the owner was very meticulous.
We apologize sincerely for the delay in getting back to you. We understand your concerns regarding the issues you experienced with your unit, especially since it's second-hand. When dealing with second-hand units, various factors like age, maintenance history, and storage conditions can affect their performance. While we do trust hour meters, without information about the unit's previous ownership and storage environment, fully assessing the situation becomes challenging. Storage conditions, such as exposure to elements like UV rays, play a significant role in the longevity of the system. Understanding where and how the unit was stored is crucial in determining its current state. Our team did receive and respond to a couple of contact forms via our website back in 2020 which we believe may have been from you, but we were unsuccessful in engaging a dialogue at that time. In an effort to assist you with this, we will be reaching out again to the email address we have on file from that contact. Please also feel free to reach out to us via www.cyclonerake.com/contactus, in order to establish a channel of communication. From there we will see if we can gather information about the unit's age and prior owner from you. This additional insight about your Cyclone Rake's history will allow us to explore possible avenues of addressing your concerns and providing support, if possible. Thank you for your patience and cooperation.
I purchased a Cyclone Rake Commander 1 month ago. The MDA did take me about 45 minutes to install, but I expected this. I wanted a perfect fit and I took my time. The instructions were spot on, no issues except I did need to install an additional wood spacer to get the correct height for my deck. Wish I had got this 10 years ago and saved so much time doing my leaves every year. The Cyclone Rake is overbuilt with heavy duty hardware and a simple design. I've used it 4 times now and love it!
you are absolutely right doughoag, I've been trying to find a video on storage as well. I was not able to fold that bag myself... guess I'm not the only one.
I purchased the commercial grade cyclonerake from this company seventeen years ago. It still functions flawlessly! What brought me to this video is the fact that I recently found out about the cyclone nut rake. That is the next item i'm going to purchase from them.
Hi James, thanks for your comment. We're thrilled your Cyclone Rake has held up for 17 years! Count on many more. The Nut Rake is a terrific tool for clearing your lawn of all kinds of nuts! If you have questions or need any assistance, we're here to help!
Good video, although it should not be expected that most customers could do this themselves, especially if they are not handy with mechanical things, and don't own the required tools, such as jigsaw, etc. It should be mentioned in the video somewhere that if you are not comfortable with this process, to hire a mower technician or mechanic to assist, or purchase the bagger system originally designed for your mower, to avoid this process. Appreciate the video for my setup!
Hi there! Sorry for the delay in responding. We're glad the video helped with your assembly. You mention some valid points. We designed the Cyclone Rake so almost anyone can assemble it, but there will certainly be people who need help. We often recommend having someone assist who can help with heavy parts and lend some tools. Overall, we've found the majority of our customers find the easy-to-follow instructions and how-to videos to be enough. We appreciate your feedback and if you ever have questions or need assistance, we're here to help!
Hello! That's a good question. We don't have a special model specifically for a zero-turn mower, but all models of the Cyclone Rake will fit just about any tractor or riding mower, even zero-turn mowers, as long as the mower deck discharge is on the right-hand side. We custom-fit every Cyclone Rake to your specific tractor which ensures maximum collection power and performance. If you'd like to check if your specific zero-turn mower is compatible before you decide to buy, then we would need to know the make, model number, and deck size to check for you.
This was the most technical part of the installation. Just follow the directions and it should go together very well. When things did not go as I wanted I called for support. Good Gawd they were prompt and great with instructions. I have not been unhappy for one instance with this purchase. Really wished I had bought it years ago.
Hi Bruce! We're so glad our 5-Star customer support team was able to help you get everything you need to keep your Cyclone Rake up and running! If you ever need assistance, we're here to help!
Hello Jack. Yes, the Nut Rake will also pick up nut shells giving you a great lawn tool that will keep your lawn clear of nuts and shells! If you need anything else, please let us know!
Also, have to measure my hoses, I think it is 8" diameter heavy yellow with green mounting hook up. I think the hose he's using inside the bag is the hose for around the house clean up, right?
Hello. We have used several narrators over the years. Unfortunately, this particular video was shot over 12 years ago and we do not have the name of the narrator that we used.
Written instruction (booklet) was very good up to this point..........then this step got confusing so I had to come here to get help to figure it out. Got it!
Hello. Thank you for sharing your comment. We're so glad to hear our instructions were helpful and you were able to get the battery installed. If you require any further assistance, please let us know and we'll be happy tp help!
And we'd love for you to have one! If you're interested, please contact us at 1-888-531-7253 to speak to a 5-Star customer service representative or email us at support@cyclonerake.com to get started!
Hi Gary! No worries. We're glad you were able to speak to our 5-Star customer service team and get the support needed to get your Rake up and running! If you ever have questions or need assistance, just let us know!
Just want to tell everybody that the cyclone rake is very well-made, and as of high quality once you work through the adapting to your lawnmower, it will serve you well
working with a commercial pro for about a year now......heavy grasses/weeds mainly...orchard/field setting........it does clog if I push it too hard, but nothing I have tried works as well as this machine.....this thing even mulches rabbits, snakes and chipmunks....
Hi Mike, thanks for sharing! We designed the Cyclone Rake to have the shortest debris path of any lawn and leaf vacuum to avoid clogging so as long as you don't push too hard, you can count on optimal performance. If you are experiencing any issues, just let us know and we'll be happy to help!
Yup, mine exploded this year as well. I honestly dont remember how long I have owned this, been at least 15 years! One of the best products I ever purchased! Just gotta figure out how to get a replacement, so will call them this week!
I just want to thank both Cyclone Rake and John Deere for making these jobs SO EAZY BREEZY!!! THANK YOU SO MUCH GOOD PEOPLE!!! I LOVE MY BEAUTIFUL EQUIPMENT and I'm reading the whole manual to learn everything there is.... I'll have to read certain things more than once tho but that's fine, helps retention! (I just lost my husband suddenly to that covid crap and it almost took me!) Praise God he let me stay for a while, thank you Father, in Jesus Precious Holy name, amen!!!
Warning the impeller will Explode when it gets old mine did this year 2022 when I did 1st startup . Check it for any Damage and don't look in the open ports when running with it not hooked up to the cart bag. It broke apart like a side or rear glass on auto does million small pieces and shot out the top As stated below by Cyclone Rake "Because the impellers are made from a material called Super Elastomer, which is sort of similar to rubber, they can become brittle" so be safe
My collector does not fold up like that. One side will not go flat down the other side is caught up with fabric which is wall of collector. Very misleading to fold up the unit. My unit which is the commander will not fold up flat like in this video.
We're sorry if you having trouble folding down the Collector Bag. Usually, there are two common mistakes: 1. The side link assembly is pointing in the wrong direction. 2. The back of the collector is closed. To correct these, here's what you can do: When you lift the slide covering the joint of the side link assembly at the front of the collector bag, the join must bend to the outside of the collector bag. If the hinge is released and they bend toward the middle of the collector bag, the bag will not fold down completely. Be sure to also make sure the back of the bag is open as if you were going to empty the debris before attempting to fold the bag. Here is a link to our instruction sheet for this: documents.cyclonerake.com/view/168295/ We hope this helps. If not, please let us know and we can have someone contact you to troubleshoot. Thanks!
Hello. If you are having difficulty unloading your collector, we do have some tip that may help: Debris can become tightly packed inside the collector unit because of the weight and the jostling caused by driving on rough ground. When you lift the collector unit to dump it, give it a few shakes before driving forward. Another way to loosen the debris is to give the sides of the bag a few pushes inward with your hands after raising the collector into the dump position. Try not to overfill the collector bag. After some practice using the Cyclone Rake, you will become familiar with the feel of the collector bag as it fills.
I had my local welding/fabrication shop make a steel plate for the bottom of my MDA. I should say my second MDA. I was wearing through the bottom of them in one season. No more issues. Makes me wonder why they don’t have a steel bottom plate from the factory.
Hello, thanks for sharing your feedback. Our MDAs are made of High Density Polyethylene. They're specifically designed for higher air flow and fewer clogs than other grass catcher boots on the market. They're also much tougher and stronger, and they have convenient quick-release latches for easy connection. The bottom of the MDA should not be dragging on the ground. If yours is, please let us know and we will be more than happy to contact you and discuss.
Hello Kang. Is there something we can help in regards to the measurements you mentioned? Is it the measurements we ask for your mower or something else? Please let us know and we will be happy to help. Thank you!
Once you have the MDA mounted can you mow the lawn without the CR attached? If not can you provide a second bracket so the OEM grass deflector can be reattached using the two clamp nuts?
@@ragingbullwinkle4188 Hello again. For some MDA installations we recommend removing the deflector to install the MDA. Can you tell me the make, full model number and deck size of your mower so I can have our Tech Support team take a look and then get back to you with a better answer? Thank you.
Hi Jordan, that was definitely a wise upgrade. The urethane hose will provide added durability and handle more abrasive debris much better than standard PVC. If you need anything else, just let us know. Happy Raking!
Hello Bill. Dumping leaves from the collector bag is very easy to do using our Power Unloader: inside.woodlandpowerproducts.com/the-power-unloader/ With 15' of reach, you can blow leaves from the collector anywhere you want!
