This is the official RU-vid Channel of the Aged Care Quality and Safety Commission, which replaced the former Australian Aged Care Quality Agency and Aged Care Complaints Commissioner on 1 January 2019.

Our role is to protect and enhance the safety, health, well-being and quality of life of people receiving aged care. We promote high quality care and services to safeguard everyone who is receiving Australian Government funded aged care.

We independently accredit, assess and monitor aged care services subsidised by the Australian Government. We also resolve complaints about these services. Through our engagement and education work we aim to build confidence and trust in aged care, empower consumers, support providers to comply with quality standards, and promote best practice service provision.

For more information, visit our website at www.agedcarequality.gov.au.

Read our social media policies at www.agedcarequality.gov.au/news-centre/social-media.