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This doesnt make any sense. What you show here is not how to fix a misprogrammed lock, you start with a key that works already. My lock cane with a key that doesnt work to hegin with.
Hi @robertwilliam1004 - To fix this, please open the door and place the latch in the locked position. Remove the key from the cylinder, unscrew, and remove the interior assembly of the lock. Ensure that the Flat Blade tailpiece is in the vertical position and the latch is still locked, as shown on page 13. Reattach the interior assembly and complete the Door Rehanding process on page 19. If the handing step fails, try a new set of batteries. Now try adding a new user code: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5052438_9270.pdf Thanks ~ Kwikset Social
Thankyou so much for providing this video.I thought the deal I got on the door entry system was going to be lost to a Locksmith fee. Everything worked as per video.👍😁
Hi @kneel1 - This model includes one strike plate for the door jamb and a drive-in collar for doors that do not have a chiseled door edge to fit the latch plate. Please contact our Support Team if you have any additional questions: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social
moved mine to a different door with a different swing. now when I press lock it opens the bolt. Is there a reversal switch. I don't see it in the instructions
Hi @stewmeat9261 - To fix this, please open the door and place the latch in the locked position. Unscrew and remove the interior assembly of the lock. Reattach the interior assembly ensuring that the tailpiece is in the vertical position as shown on page 13. Next, complete the Rehanding process on page 19: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5052438_9270.pdf Thanks ~ Kwikset Social
Hi @colbyscheesy7685 - Please factory reset the lock per step 16 and perform the Door Rehanding process per step 15. Reprogram a user code in step 6 and your new user codes. kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social
Our knobs are almost 10 years old, trying to replace with new Kwikset. Is there anywhere I can find that tool thing to remove these knobs at a parts store? I'm sure we lost the tool years ago :(
Hi @alcidiocorreia6679 - It sounds like your Powerbolt 250 is working in reverse and here's how to fix it: 1. Open the door and place the latch in the locked position. 2. Unscrew and remove the interior assembly of the lock. 3. Check that the flat blade piece is in the vertical position. See Section 4-B. 4. Ensure that the turn-piece is also in the vertical position when reinstalling the interior assembly. 5. Perform the Door Rehanding in Step 15. kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf 6. Test the code with the door open. It should unlock the deadbolt. To lock, only press the Kwikset button at the top of the keypad. Thanks ~ Kwikset Social
Hi @81blackhours - To delete a single user code please follow these steps in order: 1. Press the programming button. 2. Press the number 2 button and the Checkmark. 3. Enter the User Code you'd like to delete and the Checkmark. 4. Enter the User Code you'd like to delete and Checkmark. Thanks ~ Kwikset Social
I have gotten all the way to entering my code and it is not working. I have checked the batteries. The lights on the numbers come up but nothing happens when I follow the steps there is not beeping after I hit the program button
Hi @LornaMcCarten - Please check the installation and factory reset the lock per step 16. Next, perform the Door Rehanding process per step 15. Program a user code in step 6 and test the code: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social
Hi! We're happy to provide warranty support and send you a new SmartKey cylinder and keys. Please reach out to our Support Team here: www.kwikset.com/support/customer-service Thanks ~ Kwikset
Hi! Please try a different set of batteries and follow these steps in order: A. Perform the Factory Reset. B. Perform the Door Rehanding step. C. Add the User Codes. See page 19 of the 270 Programming Guide here: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5052438_9270.pdf Thanks ~ Kwikset Social
Will the Kwikset-Smartkey-Rekey set match Defiant keys? I have all matching Defiant locks, and need one more set. Wondering if a Kwikset will accept a standard Defiant key?
I just bought this one and installed but I’ve been doing exactly what you show in the video : I pressed the programming button below battery then I press num 1 but ones I press the check mark for the fist time immediately fail with 3 bips along with red light flashing. I doesn’t even give me chance to enter my code for the first time. Please I need to know what is wrong here . Thanks
Hi @israguitarra - To fix this, please check try these steps: 1. Factory reset the lock. 2. Perform the door rehanding per page 19 of the installation guide: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5052438_9270.pdf 3. Add the User Codes Thanks ~ Kwikset Social
We’ve tried to factory reset. Press the programming button for 15 seconds, then press again after the beep, right while door is locked? I’ve had no success to add a user code or even do the door rehanding. Thx.
Hi @xeniagirl007 - To fix this, please open the door and place the latch in the locked position. Unscrew and remove the interior assembly of the lock. Reattach the interior assembly ensuring that the tailpiece is in the vertical position as shown on page 13. Next, complete the Rehanding process on page 19 with a fresh set of batteries: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5052438_9270.pdf Thanks ~ Kwikset Social
I also struggled, BUT it is very important to follow exactly what he says. Make sure the metal pieice that connect to two piece is HORIZONTAL, not Flat and the inside piece is straight up and down when you connect the two piece. That will make all fhe difference.
Hi @sna2ke - The flat blade piece should be in the Vertical position with the latch bolt in the locked position before installing the interior assembly. Please see time stamp 3:47. Thanks ~ Kwikset Social
Hi @Cyplife - To get your Powerbolt 250 in working order, please replace the batteries, Factory reset the lock per step 16 and perform the Door Rehanding process per step 15. Finally, program a user code in step 6: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053732_9250.pdf Thanks ~ Kwikset Social
Hi @yeseniarodriguez9342 -Please try a different set of batteries and follow these steps in order: 1. Factory Reset, and perform the Door Rehanding in Steps 16 and 15: kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5053733_9240.pdf 2. Program the User Code in Step 6. 3. Test the lock with the door open. For more help, please reach out to our Support Team here: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social
Hi @fooo2241 - Our Support Team is happy to help you with this. Please contact them here: www.kwikset.com/support/customer-service Thanks ~ Kwikset Social
Hi @cesarvasquez1972 - The SmartCode 260 is a stand-alone lock that cannot be used by an app on your smartphone. Please see our Halo and Aura locks, which can be programmed via the Kwikset App: www.kwikset.com/smart-locks/app Thanks ~ Kwikset Social
here's where i screwed up and can't fix. while the original key was still in the lock, i inserted the tool, then i accidentally turned the key. now neither key works at unlocking. the key just turns the door knob but not the lock. i successfully reprogrammed 2 dead bolts prior to this with zero issues
