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Dear Customer, Thank you for your feedback. You are correct that an additional iPhone OTG adapter is required for use. Due to the high cost, we do not include this adapter with the product. However, we will be launching a WiFi model of the Z9 body camera in about two weeks, which you may want to consider as it eliminates the need for any physical connection. Thank you again for your support. Best regards, Jane
Hi thanks for the question. In the playback mode you will see the file name list. Use the left and right button to select the file you want to delete. AND THEN HOLD THE RIGHT BUTTON for 3 seconds, the camera will pop up message and ask if you want to delete this file. Use the OK button to confirm, this file will be deleted.
Hello brother, how are you? I have an important question about how to connect the camera to my phone. I did not know how to connect it. Please help me, thank you ❤️
Hi sorry to reply late. Which model did you purchase? Could you please send email to our customer service team? info@spikecam.com, they are ready to help you always. Thank you.
En eso estamos Hermano compré para pasársela a los oficiales y ninguna se conecta con el teléfono para guardar los videos y las fotos lo voy a devolver es tremenda porquería.
How can you select and delete individual videos/photos? If I want to delete something from the camera, I have to select "format" every time, so all data will be deleted. Software error?
Hi Thanks for your question. Sorry you are not able to delete the specific video in the 2 inch screen. You can do that on a computer. However, you may want to try enabling Loop Recording function. The camera will detele the oldest videos and make storage space for the newest videos.
Hi Val. Try to edit it in Roadcam and then you will be able to share. However the best way is download it to your computer and edit with desktop software. It would be stronger the desktop software