Austrian Airlines is Austria’s largest carrier and operates a global route network of approximately 130 destinations, being particularly dense in Central and Eastern Europe with 35 destinations.
Thanks to its favourable geographical location at the heart of Europe, the company’s hub at Vienna International Airport is the ideal gateway between East and West. Austrian Airlines is part of the Lufthansa Group, Europe’s largest airline group, and a member of the Star Alliance, the first global alliance of international airlines.
Hi, wir bitten um Verständnis, dass wir unseren Gästen keinen Zutritt zum Cockpit gewähren können. Wir hoffen du hattest trotzdem eine angenehme Reise und wir freuen uns schon auf ein baldiges Wiedersehen an Bord! Freundliche Grüße, Chris
From personal experience, I claim that this is the worst company ever! I have never had a worse experience in my life than with them, who left passengers at the airport for almost 9 hours without accommodation, food or anything, and later the feedback management team behaved like a robot that responds, without any support or anything. What a horror. Shut down.
ich fand als SEN die Flüge auf der Langstrecke alles andere als angenehm. Hinflug in Premium Eco: Die Eco war schon fertig mit Essen, in der Premium Eco waren noch nicht mal die Getränke da, auf dem Rückflug in der Business, war in der 2. Reihe schon das erste Menü aus. Auf der Kurzstrecke war es deutlich angenehmer, da wurde man auch freundlich begrüßt.
Hi Mike, wir bedauern, dass du hier schlechte Erfahrungen gemacht hast. Wir freuen uns über dein Feedback über: www.austrian.com/at/en/footer-pages/help-and-contact/feedback-past-flight Liebe Grüße, Lyndsay
I booked my ticket on Orbit and it said I can select my seat for free. But after I booked, Orbitz said I need to select my seat directly through Austrian Airlines. When I go to the seat selection, it wants to charge me $20 for each flight. This is very misleading and false advertisement.
Hi there, in this case, you were wrongly informed by the online travel agency. Please contact them directly to resolve this issue. Kind regards, Kareem
🔔 Attention all travelers and conscientious consumers! 🌍 Austrian Airlines, I'm reaching out to you and the community to share a personal experience that I believe many can relate to, and to garner support for my cause for fair treatment and accountability. Recently, during a flight with Austrian Airlines, I experienced the unfortunate loss of my baggage. After patiently waiting for resolution, I finally received a response offering compensation. However, the amount provided falls drastically short of addressing the full extent of my losses. In my letter to the company, I outlined not just the monetary value of the items lost, but also the emotional distress caused by this incident. As someone with mental challenges, the impact on my well-being has been profound. It's not just about the belongings; it's about the respect and equity owed to all passengers, regardless of background. I've done my due diligence, researching the airline's policies and regulations, only to find that the compensation offered doesn't align with their own guidelines or the Montreal Convention. This isn't just about my individual case; it's about holding companies accountable to their own standards and ensuring fair treatment for all passengers. Now, I'm at a crossroads. Do I accept this inadequate offer, or do I take further action? I've made it clear that I hope for an amicable resolution, but if necessary, I won't hesitate to explore alternative avenues. I'm not just speaking up for myself; I'm speaking up for every traveler who's been in a similar situation. Together, we can demand better from the companies we trust with our travel experiences. Your support and solidarity in this journey mean everything. Let's make our voices heard and strive for a fairer, more accountable travel industry. ✈ #FairTravel #PassengerRights #Accountability
🔔 Attention all travelers and conscientious consumers! 🌍 Austrian Airlines, I'm reaching out to you and the community to share a personal experience that I believe many can relate to, and to garner support for my cause for fair treatment and accountability. Recently, during a flight with Austrian Airlines, I experienced the unfortunate loss of my baggage. After patiently waiting for resolution, I finally received a response offering compensation. However, the amount provided falls drastically short of addressing the full extent of my losses. In my letter to the company, I outlined not just the monetary value of the items lost, but also the emotional distress caused by this incident. As someone with mental challenges, the impact on my well-being has been profound. It's not just about the belongings; it's about the respect and equity owed to all passengers, regardless of background. I've done my due diligence, researching the airline's policies and regulations, only to find that the compensation offered doesn't align with their own guidelines or the Montreal Convention. This isn't just about my individual case; it's about holding companies accountable to their own standards and ensuring fair treatment for all passengers. Now, I'm at a crossroads. Do I accept this inadequate offer, or do I take further action? I've made it clear that I hope for an amicable resolution, but if necessary, I won't hesitate to explore alternative avenues. I'm not just speaking up for myself; I'm speaking up for every traveler who's been in a similar situation. Together, we can demand better from the companies we trust with our travel experiences. Your support and solidarity in this journey mean everything. Let's make our voices heard and strive for a fairer, more accountable travel industry. ✈ #FairTravel #PassengerRights #Accountability
🔔 Attention all travelers and conscientious consumers! 🌍 Austrian Airlines, I'm reaching out to you and the community to share a personal experience that I believe many can relate to, and to garner support for my cause for fair treatment and accountability. Recently, during a flight with Austrian Airlines, I experienced the unfortunate loss of my baggage. After patiently waiting for resolution, I finally received a response offering compensation. However, the amount provided falls drastically short of addressing the full extent of my losses. In my letter to the company, I outlined not just the monetary value of the items lost, but also the emotional distress caused by this incident. As someone with mental challenges, the impact on my well-being has been profound. It's not just about the belongings; it's about the respect and equity owed to all passengers, regardless of background. I've done my due diligence, researching the airline's policies and regulations, only to find that the compensation offered doesn't align with their own guidelines or the Montreal Convention. This isn't just about my individual case; it's about holding companies accountable to their own standards and ensuring fair treatment for all passengers. Now, I'm at a crossroads. Do I accept this inadequate offer, or do I take further action? I've made it clear that I hope for an amicable resolution, but if necessary, I won't hesitate to explore alternative avenues. I'm not just speaking up for myself; I'm speaking up for every traveler who's been in a similar situation. Together, we can demand better from the companies we trust with our travel experiences. Your support and solidarity in this journey mean everything. Let's make our voices heard and strive for a fairer, more accountable travel industry. ✈ #FairTravel #PassengerRights #Accountability
🔔 Attention all travelers and conscientious consumers! 🌍 Austrian Airlines, I'm reaching out to you and the community to share a personal experience that I believe many can relate to, and to garner support for my cause for fair treatment and accountability. Recently, during a flight with Austrian Airlines, I experienced the unfortunate loss of my baggage. After patiently waiting for resolution, I finally received a response offering compensation. However, the amount provided falls drastically short of addressing the full extent of my losses. In my letter to the company, I outlined not just the monetary value of the items lost, but also the emotional distress caused by this incident. As someone with mental challenges, the impact on my well-being has been profound. It's not just about the belongings; it's about the respect and equity owed to all passengers, regardless of background. I've done my due diligence, researching the airline's policies and regulations, only to find that the compensation offered doesn't align with their own guidelines or the Montreal Convention. This isn't just about my individual case; it's about holding companies accountable to their own standards and ensuring fair treatment for all passengers. Now, I'm at a crossroads. Do I accept this inadequate offer, or do I take further action? I've made it clear that I hope for an amicable resolution, but if necessary, I won't hesitate to explore alternative avenues. I'm not just speaking up for myself; I'm speaking up for every traveler who's been in a similar situation. Together, we can demand better from the companies we trust with our travel experiences. Your support and solidarity in this journey mean everything. Let's make our voices heard and strive for a fairer, more accountable travel industry. ✈ #FairTravel #PassengerRights #Accountability
🔔 Attention all travelers and conscientious consumers! 🌍 Austrian Airlines, I'm reaching out to you and the community to share a personal experience that I believe many can relate to, and to garner support for my cause for fair treatment and accountability. Recently, during a flight with Austrian Airlines, I experienced the unfortunate loss of my baggage. After patiently waiting for resolution, I finally received a response offering compensation. However, the amount provided falls drastically short of addressing the full extent of my losses. In my letter to the company, I outlined not just the monetary value of the items lost, but also the emotional distress caused by this incident. As someone with mental challenges, the impact on my well-being has been profound. It's not just about the belongings; it's about the respect and equity owed to all passengers, regardless of background. I've done my due diligence, researching the airline's policies and regulations, only to find that the compensation offered doesn't align with their own guidelines or the Montreal Convention. This isn't just about my individual case; it's about holding companies accountable to their own standards and ensuring fair treatment for all passengers. Now, I'm at a crossroads. Do I accept this inadequate offer, or do I take further action? I've made it clear that I hope for an amicable resolution, but if necessary, I won't hesitate to explore alternative avenues. I'm not just speaking up for myself; I'm speaking up for every traveler who's been in a similar situation. Together, we can demand better from the companies we trust with our travel experiences. Your support and solidarity in this journey mean everything. Let's make our voices heard and strive for a fairer, more accountable travel industry. ✈ #FairTravel #PassengerRights #Accountability
I'm sorry to hear about your delayed luggage. Please turn to the contact on the Irregularity Report (PIR) for more information. The most important links and contact details can be found here: www.austrian.com/at/en/missing-baggage You can track the status of your luggage here: mybag.aero/baggage/#/pax/austrian/en-gb/delayed/manage-bag Kind regards, Petra
Habe die Gastfreundschaft auf einem A320 Flug Berlin Wien gespürt. Das super Service mit einem Glas Wasser und das sitzen auf Gartensesseln. Ihr habt absolut nichts mehr zu bieten. Denn ihr seid Lufthansa Sklaven. Nie wieder mit euch!
Scheiss Airline niewieder ihr habt uns alle im Stich gelassen und als Alternative einen Flug von Wien nach Frankreich mit Lufthansa von 12 Stunden ihr habt sie ja nicht alle.. wir kacken auf eure Streik Geschichten.
