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Hi there, Thanks for reaching out. I checked the login process from here and it works properly. Please let me know the steps that you followed and send a screenshot of the login error message.
Hi there, Thanks for contacting us. Please check the following link to access the complete guide >>help.pixflow.net/portal/en/kb/articles/typetoon If you have any other questions, please feel free to ask.
Note if your particles/numbers happen to be swaying like they are blowing in the wind. Make sure "Extra" is set to Zero. This is an issue I had even with the effect reset to factory settings.
Hi there, Thanks for reaching out. Please follow the below steps: 1. Uninstall the Motion Factory plugin by using aescript zxp >>aescripts.com/learn/zxp-installer/ 2. Download the ZXP version of the Motion Factory plugin from here >>filebin.net/s1fxq4tas3afvfl2 3. Then try to install it by using aescript zxp installer. Then please let us know the library issue is fixed or not.
@@Pixflow SUCCESS!!! After deleting and reinstalling, the library works fine. Can I install Motion Factory File Manager from Premier Pro? I installed this too, but I couldn't sign up..
Glad to hear that :) Motion Factory File Manager is compatible with PR. The login process of the File Manager version is different. Please sign up from its panel and then log in.
I unistalled the plug in following your guideline on your site, but everytime I open AE the plug in is still there...under the extension panel. I want to remove it completly since its giving me trouble. the "com.pixflow.motionfactory" folder isnt even in the CEP folder or any CEP folder. please tell me what to do.
Hi there, please install the aescript zxp installer >> aescripts.com/learn/zxp-installer/ From the ZXP panel, you can see the list of the plugins. Then you can select the plugin that you don't want and uninstall it.
I unistalled the plug in following your guideline on your site, but everytime I open AE the plug in is still there...under the extension panel. I want to remove it completly since its giving me trouble. the "com.pixflow.motionfactory" folder isnt even in the CEP folder or any CEP folder. please tell me what to do.
Hi there, please install the aescript zxp installer >> aescripts.com/learn/zxp-installer/ From the ZXP panel, you can see the list of the plugins. Then you can select the plugin that you don't want and uninstall it.
im a bit confused about the licensing, because according to your website with a regular license i can only make one end product for a client, then i have to rebuy the whole thing? what kind of crappy licensing is this?
Hi there. Thank you for reaching out. The Infinity Package is exclusively available on VideoHive and follows the Envato license terms. We have not set any additional licensing for this product.
I need a solution, after installing everything and opening the extension in AE, it says 'Downloading assets, this may take a few minutes...'' but I'm waiting like 90 minutes and nothing happens, I can't use the plugin.
Hi there, thanks for contacting us. please let me know the operating system (Mac or Windows). Also, please let me know the format of the file that you downloaded.
Hi there, thanks for contacting us. You can access the CL-Sunset package from here >> pixflow.net/product/cl-sunset/ Please let me know if you have any issues accessing it.
The hype about ACES is soon to die. ACES doesn't manage color well, and it doesn't look right either. It's not how the human eye perceives color. If you want a better color space, go for AGX. However, I still prefer a linear workflow with Reinhard applied because that's more aligned with human perception. I see more and more people coming back to linear. ACES literally processes everything with a strong color shift, making everything contrasty and oversaturated.
I already downloaded and installed the latest Motion factory.exe file but Motion factory isn't shown in Window > Extensions and I get this message : an error occurred during the login process with all other Pixflow plugins. After Effects 2020
