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There is an adjustment screw to reduce the movement you can see, I also have the part the mixing attachments goes into loose. Have a Kenwood Chef KM thats never had an issue with the gears or excess movement, wondering if they’re badly adjusted to ensure they wear out faster 🤔
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Lo mismo por acá, lo tuve grabado en VHS y lo veía constantemente hasta que perdí ese VHS, desde entonces que buscaba esta mítica presentación, hasta que encontré este registro con una calidad bastante decente
It's not normal and due to the head not being adjusted at the factory. There is a set screw (allen key) just under the neck of the unit (about 4mm). Turn once counter clockwise and lower. Does it lock? If it does but there is still some play in the head, repeat by turning counter clockwise again another turn. There will come a point when the unit won't lock. This is when you make slight adjustments in the clockwise direction. Eventually you find the 'sweet spot' and it will lock. Run a load of bread dough again and enjoy the fix. I have the same unit and just fixed mine last night. It's running a loaf as we speak (no wobble).
Thank you very much for your comment. I turned the set screw clockwise but it felt wrong because there was no resistance until it went all the way down the shaft and dropped out! After every couple of turns, I checked the opening by hand and it was making no difference. The screw is now loose inside the mixer. Maybe there's a component part missing - whatever the screw should have been making contact with. I will contact DeLonghi and ask them to sort it out under warranty.
@@artd4374 I was tempted to repeat the same thing you did to find out where it went to, but resisted. Have you thought about tilting the unit upside down to see if it finds itself free? Might save you some headaches waiting for repair/replacement.
@@srhius - thanks again. I reached Kenwood/DeLonghi by web chat this morning. They agreed to collect the mixer for adjustment/repair. But the agent thought it might be a problem with the bowl after I uploaded the same mp4 video. I disagree. After reading of people cracking the bowl fixing ring, I never tighten it too much so even if there is some bowl movement, it's not the issue which concerns me. They say the free play between the top and bottom of the mixer is normal but I hope they can adjust it out. It doesn't seem right to me. All this is minor though, because I rate the kMix highly, overall.
@@artd4374 I agree on the quality of the mixer but think there are always some flaws built into everything today (except maybe carrot peelers). I couldn't beat the price when making comparisons and felt lucky to get this unit at sub £200 price (I'm cheap). The plastic rings are one of those items. The moulding doesn't appear singular eg creases on each hemisphere, and hope in time someone comes up with something that's more durable eg PVC or something similar that can take rotational strains.
John - you were right first time. Silly me - I turned the screw the wrong way. By taking off the plastic cover at the bottom of the base I retrieved the screw and have now eliminated all the free movement. I will contact Kenwood/DeLonghi again to cancel the service booking.
I think this is normal. All tilt-head mixers (including KitchenAids) will have some movement. As long as the mixer head is in the locked position, everything should be OK. Also, you are kneading heavy dough, so the movement happens a bit more. If you were whisking eggs or making a cake, the movement would not be as much. Kenwoods get good reviews, so I hope you will enjoy your mixer.
Sashine B - thank you very much for your helpful comments. Yes, the mixer head is in the locked position, the dough is heavy and it doesn't happen when mixing ingredients for a cake. But neither did it happen with my old Kenwood Chef and that's why I wondered if it's normal. Perhaps the head movement has a beneficial impact because the kMix seems to make a better job of mixing dough than the Chef.
@@artd4374 You're welcome. May I ask which model of Kenwood Chef you had? Is it one of the older machines with the plastic housing, or the newer Titanium model? I am thinking of getting the Kenwood Titanium 7-quart model. Although, today, I saw a video of someone making pizza dough and he had the mixer going too fast. He had to hold it in place so it wouldn't walk around the counter, something I wouldn't like. The KitchenAid Artisan will also wobble like your KMix does when it is handling heavy dough. I hope you will get many years of satisfaction from your KMix!
@@sashineb.2114 - I bought my Kenwood Chef about 30 years ago. It's model A901. I like the aesthetics of KitchenAid mixers but the motor seems low powered at only 315 watts, so I bought the kMix instead.
If this is considered to be normal, why would they install this set screw? On the Kitchenaid mixers there is a set screw for the same purpose. This isn't mentioned in the Kmix manual and think it's an oversite on their part. The only mention of adjustment is for their k beater.
