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I was receiving the invalid_grant error and I had no idea what was causing it and I didn't find anywhere how to fix it. Allow OAuth Username-Password Flows did the thing. Thanks for help!
I am looking for a solution... How to get the pre-chat first name to create a case. Otherwise, the customer would have to enter his data twice. And the choice before 'Contact' and 'Case' already creates a case and a contact.
Service Cloud: Einstein Bots are a core feature of Service Cloud. They enable you to build, train, and deploy chatbots that can handle customer inquiries, gather information, and even escalate issues to human agents when necessary. Sales Cloud: While Sales Cloud offers other Einstein features like Einstein Lead Scoring and Opportunity Insights to enhance sales processes, it does not include Einstein Bots as part of its standard offerings.
Thank you so much, I had the username-password errors and was stuck on it trying to understand what's going on. You the first tutorial whom properly explained, what causing it and how to solve it.
Hi Mam It is possible to integrate a webhook in einstein bot . we can get incoming text from lead and send AI generated response to lead ? Looking forward to you. thank you.
Mam, I did what you do in the 2 videos but I couldn't get the notification on my Gmail calendar what I set in my Salesforce org and I set up a meeting through my Gmail account and here I was trying to add the contacts but it doesn't give any single contact name and the meeting invitation didn't appear under the contact activity in my Salesforce org. Can you please update me mam What Should I do?
hello deepika mam suddenly in this playlist some videos are missed i think we are not able to understand the process can you please upload the full course please
Dipika , Please dont waste anybody's time like this.u should have mentioned before itself that u are not gonna provide full video,for the sake of money dont waste others time .If u wanna share ur knowledge share it in a proper way.This kind of behaviour will not take you anywhere.
Hello Deepika mam sumit Here i learned salesforce from watching your course only, can you please tell me that can we do all integration without coding ,means whatever the things we can do in integration using coding can we do the same things without coding
Thank you so much I've been trying for the past two days to get sites working and couldn't find anything online that stepped through the entire process until I came across your tutorials! Thanks to you I have sites working now!
hi, that video is wonderfull, only that Salesforce dontwhow the calendarto users with Domain distint: i added domain distinct and dont show his calendarto this users, only show to calendar for the users with my same Domain, you can helpme with this? why salesfoce donde showme this calendar?
You don't know all the grateful that we have for you, Deepika thank so much, I bought a lot of your tutorials in udemy, I became your follower, thanks for your clear explanation!!!🙏
I am looking at a requirement to Invoke the Einstein bot on the click of a button from the record page and take record ID as input to the Bot, can you please lee me know how we can achieve this
Wow. I was really struggling with other flow methods for sending an email with merge fields. This video really helped me get exactly what I wanted. Thank you.
Hi! Thanks for the video. Do we need special licenses to enable this feature? and what are the technical prerequisites to take into consideration? We use the standard user.