The Carrier Comfort Team is an elite group of Carrier Factory Authorized Dealers providing reliable heating and cooling services to residential and commercial customers throughout Illinois, Indiana, Kentucky, and Missouri. We strive to educate consumers regarding all areas of the HVAC industry with relevant and informative videos.
Carrier app is crap. Don't buy infinity thermostat if you can avoid it. Thousands of reviews cannot be wrong. It keeps freezing up even after you figure its horrible interface out. Why carrier would design a premium product (furnaces, heat pumps etc) and then not spend money to get the interface to work and piss off loyal customers is beyond me. Just try to get your installer to do the Ecobee6 from that start
Good video, only problem with mine is that after setting the clock, it stays frozen on that time and never runs the clock. If I set of for 10:30am it will stay stuck on that time for hours. Any idea?
is there NO battery back up....when power intermittently goes out, this thermostat loses all data, reverts to cooling mode in the middle of winter and all data has to be reset !!!!!!!!!!!!!!!!!!!!!!
Purchased: August 2023 - still works GREAT!I ru-vid.comUgkxxsUnXhGsSJLim_XnMHyQK0u3XVaW-CGn live in a studio and during the summer it gets scorching hot - really old building with no ac units. I can’t express how EASY it was to install. This unit has been a life savior during the summer and some days during other seasons where it can still be a bit warm at night. In this small place is my friend, a husky, poodle mix and myself. We need AC - lolI don’t use the dehumidifier option - I’m not sure if it will leak in my house, since I did not install the small draining hose that came with it. May look into it late but I don’t worry about much humidity in the apartment. I don’t understand why the negative reviews since all things mentioned, I personally did not find issues with. Definitely worth it!
This is the worst thermostat ever. The installer left no manual and it's hot as he** because of some stupid schedule. Thank goodness I found the manual online and have turned OFF the programming schedule. So much better to run it manually. My electric bill has dropped by running it manually so I have gained energy savings.
This was an easy to use thermostat- then ours failed! Had to get the new version which cost $800! And it’s so complicated I cannot program it! The. Our high end Infinity air conditioner developed issues. Turns out the thermal switch went bad which is part of the compressor so we needed a new compressor but Carrier no longer supplies them. So we had to pay nearly $8,000 for a whole new Air Conditioner! I your considering a new system look at other options other than Carrier! Parts need to be supplied for at least 29 to 3o years.
I can't seem to enable the scheduled mode on my units either. It's kind of frustrating to see a schedule button which just doesn't do anything on either thermostat.
@@geffreyacosta8821 I figured it out. You have to hold the "Advanced" button for 10 seconds which puts you in super user mode essentially. From there you can get error codes, stats, and enable features like scheduling. Then the schedule button will work.
@@NattosoupStudio Had a repair done on my HVAC system and for some reason it won't stop running even desired temperature is reached. Have u experienced this before with yours?
@@geffreyacosta8821 No. But I know you can alter the minimum time for HVAC to run and the deadzone temperature (how much + or - off the desired temp for it to keep running) in that super user mode. If that were happening to me, I would just cut power to the thermostat at the breaker, see if that helps, then turn it back on and see. If not, the relay on the AC may be messed up. I'm no technician though.
*Great with keeping my 1st floor **Fastly.Cool** . Had a little struggle getting it to sit properly in my small window but once I got it situated it works perfectly.*
Does anyone know who to test my humidifiers water pump to see if it's working properly using the settings in this thermostat? I remember the tech installing the unit did that but I don't know which setting it is.
Does anyone know who to test my humidifiers water pump to see if it's working properly using the settings in this thermostat? I remember the tech installing the unit did that but I don't know which setting it is.
Does anyone know who to test my humidifiers water pump to see if it's working properly using the settings in this thermostat? I remember the tech installing the unit did that but I don't know which setting it is.
The explanation was very good, EXCEPT that you did not explain how to change some of the items you covered. For example: in the hybrid mode screen, you said you did not want to change anything for YOUR house. I don't live in YOUR house. I want to change the thing in MY house. It has a nice notice saying that you can't change those entries until you turn off the heat. You also don't cover how to do that. A simple tour of what is on each screen is not that useful. I can see that by reading the screen in most cases.
I recently bough a new furnace thought it was says manufactured in 2019 anyway guys that installed it not only did horrible job gaps in it and its upside down but didnt turn gas up high enough and cracked at burner plate ive been sick ever since what should i do
Horrible thermostat/system design for the homeowner. I’m thrilled for Mr. Carrier who’s excited that he can change fonts and has hundreds of options for light indicators and away settings, but a simple operational option like on/off/auto where the temperature inside can be set….not so easy. It’s reads 72 outside, your thermostat is set for 74, but it reads 70 as the inside temperature! Ohhh, that’s because of the humidity (‘to avoid moisture build up on the windows”) so the system stays on and cools below your requested setting. You see, you’re not smart enough to know what you want….. And apparently either is the authorized dealer who designed and installed our system as they can’t explain it either.
