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This is your one-stop shop for all how-to and troubleshooting video content from the Salesforce Support team. We tap into agent expertise to create troubleshooting content based on your top pain points. We also feature top-viewed videos from other Salesforce teams and MVPs, making our channel the one-stop shop for troubleshooting content. Subscribe, and visit our channel for our monthly issues on popular topics!
Overview of Actionable Segmentation
3:13
12 часов назад
Introduction to Outcome Management
4:47
14 часов назад
Introduction to Data Processing Engine
3:31
14 дней назад
Set Up Salesforce Feedback Management
3:42
14 дней назад
Комментарии
@Patron_exe
@Patron_exe 3 дня назад
What should I do when I created an account in Salesforce that unfortunately delete how should I recover it
@SalesforceSupport
@SalesforceSupport 2 дня назад
trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A7ZapSAF
@ajawarnock4009
@ajawarnock4009 4 дня назад
How do we add a filter that is not there in the options when you click "add a filter"? Like a filter to run reports that contain keywords.
@SalesforceSupport
@SalesforceSupport 3 дня назад
trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A7j10SAB
@andreanlobo7373
@andreanlobo7373 7 дней назад
How does this feature differ from the recipes feature in Salesforce CRM's analytics?
@SalesforceSupport
@SalesforceSupport 3 дня назад
help.salesforce.com/s/articleView?id=sf.bi_integrate_recipe_create.htm&type=5
@andreanlobo7373
@andreanlobo7373 3 дня назад
@@SalesforceSupport Thanks for the link. Maybe I never explained well my question in the first place. Why would one the data processing engine and not recipes? Like what differentiates the two and when would it be useful (use case) to use them.
@SalesforceSupport
@SalesforceSupport 2 дня назад
@@andreanlobo7373 help.salesforce.com/s/articleView?id=sf.bi_integrate_prepare.htm&type=5
@fernupshaw357
@fernupshaw357 13 дней назад
Thank you. Are there any training based upon using Salesforce/Riskonnect in the insurance industry from a purely operational perspective?
@SalesforceSupport
@SalesforceSupport 11 дней назад
Thank you for your question. While there are many examples of Riskonnect solutions built on the Salesforce platform, Salesforce doesn't offer any Riskconnect-specific trainings. You'll want to contact Riskconnect to see if they offer trainings.
@fernupshaw357
@fernupshaw357 11 дней назад
Thank you for your reply.
@saritaandonaegui5425
@saritaandonaegui5425 15 дней назад
Does the unify profile can be used at Account Level, not only at user/contact level?
@SalesforceSupport
@SalesforceSupport 11 дней назад
That's a great question. It all depends on how you set up your rules for Identity Resolution. Notice at 4:23 that you can choose between Individual and Account when setting up Identity Resolution rules. If you select the Account object, you can then use it as the basis for your Unified Profile analyses. Here's a help topic that also gets at your question: help.salesforce.com/s/articleView?id=sf.c360_a_identity_resolution.htm&type=5
@saritaandonaegui5425
@saritaandonaegui5425 7 дней назад
@@SalesforceSupport Can I have both? Is it a good practice?
@danryansrca
@danryansrca 15 дней назад
This is extremely helpful for studying for my Administrator Certification! Thanks for Sharing!
@YoussefBenka
@YoussefBenka 16 дней назад
I'd love to give a constructive comment here, but the whole Lightning experience is either too slow or the features don't meet market needs... maybe both
@tonycadiz891
@tonycadiz891 17 дней назад
Genie? Isn’t it Data Cloud now?
@SalesforceSupport
@SalesforceSupport 11 дней назад
That's a great question! Yes, Genie is now Data Cloud. Here's a helpful overview: www.salesforce.com/data/what-is-data-cloud/
@Get_YT_Views_747
@Get_YT_Views_747 18 дней назад
The road to success is dotted with many tempting parking spaces. - Will Rogers
@billn911
@billn911 18 дней назад
Given that this references “service resource” does this mean it’s for field service only and not for sales user scheduling of events?
@SalesforceSupport
@SalesforceSupport 11 дней назад
Great question! Salesforce Scheduler has many uses beyond field service, including sales. Check out this help topic to learn more: help.salesforce.com/s/articleView?id=sf.ls_overview.htm&type=5
@paduarte
@paduarte 26 дней назад
Great little coaching video for new starters 👏🏻
@arielbrown8
@arielbrown8 Месяц назад
👍
@FECSFChannel-so4ln
@FECSFChannel-so4ln Месяц назад
Slow down Turbo! Show us how to do things you mention like how the heck you got that emoji box to pop up.
@ronaldoaraujo7167
@ronaldoaraujo7167 Месяц назад
Great video, explains in detail and show all the steps.
@FastlaneProductions1
@FastlaneProductions1 Месяц назад
Am I the only one who doesn't see a grid component?
@lisaj6426
@lisaj6426 Месяц назад
Please PLEASE PLEASE get rid of the background music. It is too loud, supremely irritating and completely ensures that I will NOT be viewing these videos
@GW_SF
@GW_SF Месяц назад
This is great, but does giving Account Team access allow for collaboration to all related records, such as Notes?
@troyrocking
@troyrocking Месяц назад
Super helpful!
@viniciusoliveiradvdd6970
@viniciusoliveiradvdd6970 Месяц назад
😀
@BijayOrang-ps5lz
@BijayOrang-ps5lz 2 месяца назад
Nice one Salesforce, really enjoyed this vid on changing subscriber status. Would love to see you cover FilterBounce though, quite frankly, it is a game changer! My email verification world revolves around it, it is just that good and accurate.
@nehakhan4821
@nehakhan4821 2 месяца назад
Yo, Salesforce, loving this fresh take on subscriber status in marketing cloud! Your content is always bang on. You know what else is bang on? FilterBounce. It is been a game changer for my email verification needs, the accuracy is off the charts!
@KartikSaini940
@KartikSaini940 2 месяца назад
Good job, Salesforce for another informative video! BTW, you ever tried dipping your toes into FilterBounce? It is a powerhouse for email verification that needs to be in your arsenal. My leads are safer than ever. Give it a try, would not ya?
@shriram4591
@shriram4591 2 месяца назад
Whoa! Salesforce once again knocking it out of the park with valuable content on subscriber status and marketing clouds. But hey, have you guys ever given FilterBounce a whirl? Far more accurate in email verification than any other service I have used, seriously!
@donmm9216
@donmm9216 2 месяца назад
Salesforce, I am consistently impressed by your digital marketing content, especially this one on subscriber status. Have you tried FilterBounce for email verification at all? It is seriously a revelation! My bounce rate is less than 1% now since I got started with their free plan.
@ydmoskow
@ydmoskow 2 месяца назад
Looking forward
@ShamHiruthik-vf6gb
@ShamHiruthik-vf6gb 2 месяца назад
After the login button clicked. It says unable to connect! Kindly help me!
@SalesforceSupport
@SalesforceSupport 2 месяца назад
This is a great place to bring your question: trailhead.salesforce.com/trailblazer-community/topics/b2ccommercecloud?sort=LAST_MODIFIED_DATE_DESC
@whoisshahmeer
@whoisshahmeer 2 месяца назад
Man, this is just what I needed to clear some doubts! Thanks!
@booogaboooga
@booogaboooga 2 месяца назад
Is this Einstein feature available for an extra cost ?
@SalesforceSupport
@SalesforceSupport 2 месяца назад
www.salesforce.com/content/dam/web/en_au/www/documents/pricing/all-add-ons-au.pdf
@smritisharan-sfdcamplified
@smritisharan-sfdcamplified 2 месяца назад
i liked the animated way of telling. Also the consideration part you have put. Thanks for putting learning part in the end.
@refiloemalekela5890
@refiloemalekela5890 2 месяца назад
3:42
@refiloemalekela5890
@refiloemalekela5890 2 месяца назад
1:05
@shraddhashinde3257
@shraddhashinde3257 2 месяца назад
I want to download my crm analytic dashboard as a pdf.. I tried with visual page but I’m getting a blank pdf.. @salesforce support can you please help
@SalesforceSupport
@SalesforceSupport 2 месяца назад
developer.salesforce.com/docs/atlas.en-us.api_analytics.meta/api_analytics/analytics_api_download_example_crma_dashboard_pdf.htm?_ga=2.37264805.481266558.1714072050-628619200.1693328940
@shraddhashinde3257
@shraddhashinde3257 2 месяца назад
@@SalesforceSupport yes i achieved via this but for this I need to disable enforce login ip address from my org which is not what I think is preferable. What else can I do ?
@SalesforceSupport
@SalesforceSupport 2 месяца назад
@@shraddhashinde3257 This is a great place to bring your question: trailhead.salesforce.com/trailblazer-community/groups/0F9300000009MBPCA2?tab=discussion&sort=LAST_MODIFIED_DATE_DESC
@GersonPash
@GersonPash 2 месяца назад
Hi, how can i create an xml of my product catalog of saleforce to update it on my google merchant center?
@paduarte
@paduarte 2 месяца назад
You should be able to use Data Loader to export your Salesforce Data. Make sure you transform your data into Google's XML structure (if needed) before importing it.
@josebolivargonz
@josebolivargonz 2 месяца назад
Thanks Jacqlyn for the video!!! It's nice to see you after a few years when I went to your virtual bootcamp for Admins.
@FadimaFievee
@FadimaFievee 2 месяца назад
cant listen with this music
@booogaboooga
@booogaboooga 3 месяца назад
Simple, short and clear. Thank you.
@TobotronPrime
@TobotronPrime 3 месяца назад
why call this channel salesforce support and then skip over major details - useless!
@user-gu1ph2kk7c
@user-gu1ph2kk7c 3 месяца назад
१३२,०००/-Bangladeshi ताका फौम ठे उनीटेद स्ताटेस ओल आमेरिचा शाथी
@DarksouIjah
@DarksouIjah 3 месяца назад
You know what SF needs? As admins, we can just click on a profile and see the layouts and fields as the profile instead of searching for users with said profile. Then logging in as them. Then logging out and perhaps being signed off due to MFA.
@captainvreni
@captainvreni 2 месяца назад
Organizer is a nice browser extension to avoid the hassle of being signed off
@cmateus85
@cmateus85 3 месяца назад
Hello, thank you for these tips, very important and valuable information to provide timely help to our internal customers, please continue to generate this type of videos, they are of great help to the community 🎉
@thetechconsultant
@thetechconsultant 3 месяца назад
How do I retrieve the barcode again to upload a MFA account to a new device. The old device is still connected. Would it need to be revoked to restart the process over?
@SalesforceSupport
@SalesforceSupport 2 месяца назад
Disconnect this account from the User detail page. When the user tries to log in again, the user will see a QR code and the user can scan it.
@user-up4pc5ds3r
@user-up4pc5ds3r 3 месяца назад
I really wish you didn't have the music in the background - it's hard to focus. Thank you!
@Pieppe18
@Pieppe18 3 месяца назад
It would be beautiful if it actually worked
@christinejohnson7593
@christinejohnson7593 4 месяца назад
How do I remove blank data in reports?
@SalesforceSupport
@SalesforceSupport 3 месяца назад
trailhead.salesforce.com/trailblazer-community/feed/0D54S00000A7glGSAR
@user-cr1mx8oo5s
@user-cr1mx8oo5s 4 месяца назад
Hey, that part when agent clicks on 'Post', then message automatically send as a reply of Agent. I want to integrate that part only in my custom LWC. I want to make a button like 'Post', and when agent clicks on it, the data should be automatically sent to the live chat. How can we do that?
@SalesforceSupport
@SalesforceSupport 3 месяца назад
trailhead.salesforce.com/trailblazer-community/topics/lightningwebcomponents?sort=LAST_MODIFIED_DATE_DESC