Victoria Rennoldson of Culture Cuppa provides communication coaching & cross-cultural training for international leaders & teams growing globally: • Improve your communication & cultural confidence • Increase your impact & performance • Fast-track your business & career growth
For Leaders & Managers Cross-Cultural Success: Develop cultural intelligence for successful global projects. Improve your team’s cultural intelligence capabilities for working successfully across borders.
Productive Global Team Communication: Enhance your team’s communication, connection & rapport. Build more effective communication in your team & with your customers.
For Individuals 9 steps to Communication Confidence: Improve your communication confidence in English. Communicate at a higher level, clearly & concisely with confidence.
Listen to the podcast, Cultural Communication Confidence, on all major podcast platforms
Thank you Victoria for your support and this fruitful insights. I am landing to your RU-vid channel after have read you first email on how to develop and improve your communication skills
Thank you for this episode. I have just left an American organisation after one year. I speak 8 languages and have lived and worked or studied on four continents and English is my mother tongue. I have never had such unpleasant professional experiences as with American bosses and colleagues. NEVER.
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These tips are not just for public speaking but for life in general. Our bodies are our vehicle for life and we indeed broadcast without even speaking.
Your video has provided me with valuable insights. What are the key components of the 4 pillars of global leader communication discussed in the preview? Running a dream interpretation channel, I'm always looking for ways to enhance the clarity and impact of my communication with viewers. I appreciate the insights shared in this video and have liked and subscribed for more valuable content on effective communication strategies.
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Fantastic interview! I truly loved it! The discussion around inclusivity, cultural layers, specific terminologies, and the topic regarding from one nervous system to another is so much needed! The latter is underrated, and I'm glad it was brought up! Thank you!
I'm so glad to hear this resonated with you! Thank you for sharing your feedback, it means a lot to me to hear that this interview was helpful and valuable.
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One can mistake the idea of “diplomatic language” as not really being appropriately direct with what you are trying to communicate. Quite often, one must be appropriately direct in order to get your message across in its entirety. In real diplomacy, this sort of “diplomatic language” is never used. What is used instead are usually more complex, perhaps Latinate words. In real country to country diplomacy, when one needs to pass on an official message about a topic of mutual concern to two countries and it is known that the policies espoused by the two countries involved differ in potentially major ways, if not cleared up, the message is put into polite but direct language, in writing. Such a message is called in international diplomacy, a demarche. Normally demarches are delivered in person and are read verbally to the appropriate government official in the receiving country while also physically delivering the written message. The very notion of “diplomatic language” is an erroneous concept promoted by amateurs. In my opinion this very idea obfuscates the intended message and not only covers up the real message, but also the degree of its real importance. The real intent here is to be appropriately direct with an appropriate degree of politeness and courtesy. Rudeness is never appropriate, a lesson that far too many people have never been taught.
Thank you for your comments, and it is interesting to see how it plays out in politics. Here in this video I am focused on talking about diplomatic language for work and business.
You're so welcome! Please feel free to subscribe to my channel to receive new episodes, or sign up to receive my emails with podcasts, blogs and events: culturecuppa.com/get-free-insights/
You're so welcome! If you would like to learn more from my videos, feel free to subscribe to my channel, or you can also get all my resources including podcast episodes and news on my latest events, by signing up here to receive my emails: culturecuppa.com/get-free-insights/
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I'm so pleased you found it helpful Stacy! Feel free to subscribe here to my channel, if you'd like to receive future episodes, or you can also have it straight to your inbox by signing up here: culturecuppa.com/get-free-insights/
Great topic. I’m not a fan of the new AI technology. It’s the beginning of the end for human creativity, whether it’s writing, art, music etc. Seems like a lazy option that will eventually put many out of work. Just because we CAN use AI doesn’t mean we SHOULD. I for one value the heart and soul of humanity and don’t want technology to cancel that out.
Thanks for sharing your perspective, I certainly think AI has got us all thinking and debating! I believe the reality is that we will all be impacted, so we get to choose how we engage and use it. Creativity is also in how we choose to react and see the opportunities.
Hello, Victoria. I have a question if you don't mind. I am not sure if my use of "Thank you for your understanding." is correct when denying a request in an email. Is it rude to use it as if I've already assumed that the customer will understand?
Great question! It depends on the cultural context and the person - in more direct cultures you may want to be more explicit, in cultures with a more indirect communication style then your sentence would make sense.
Thanks for your video on this subject. If you give a chance to me sharing an example about this issue I want to add this. For instance, one of the softener of the language is; when you were asked to give an opinion about a draft directive, most of the officers say "it is acceptable" instead of "we have no command on the draft".So the Commanders do not hear a negative word from the officers.
Fantastic to hear you subscribed! Enjoy the videos and feel free to explore the other videos on my channel. You can find the latest ones in the playlist- Cultural Communication Confidence.
Hello Andrew, I think this is about cultural values and preferences, which have evolved over time and shape how we behave, interact and communicate. Victoria
