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We had a perfectly simple phone system, you simply plugged your phone into the socket and it WORKED!!!!!!!. Now the techno nerds and their obsession with the word 'digital' have completely screwed it all up. You need to go on a 10 year degree course just to get your bloody phone on. This guy might as well be talking in Chinese, I haven't got the first clue what the hell he's on about.
Great content! I'm interested in learning more about Yay as a provider. Is it a reliable option? I've heard numerous positive reviews from MSPs about Thirdlane Multi Tenant PBX, which offers multi-tenancy support. Could you provide a comparison between the two? Thanks for your input!
In the setup section you made a mistake. The long flat handset cord end is meant to plug in to the back of the phone and run via the cable management slot underneath the port. You plugged in the short end behind the phone and the long end into the handset which will put too much strain on the cable and could damage the connectors leading to either having to replace the phone, handset or cable prematurely. If you plug it in correctly it lasts a lot longer. :)
If on a Cisco phone, it will depend on the model, but you may be able to access the web configuration page through the IP address on the phone. You should be able to find the IP details via the Menu or Setup option > Status > Network Status. Once in the web configuration page, under Voice > Ext 1, there should be a section called Subscriber Information were you can end your User details. You can find some of our Cisco phone setup guides in the FAQ section of our site here: www.yay.com/faq/?s=cisco
Do you know if the ASUS RT-AX86U 5700 Router can connect VoIP DECT Phones for Home Users without using the BT Hub 2 for FTTP? I have an ISP (BT) Connected VoIP Setup that seems to be directly linked to the ISP Router, the ISP Provider is BT but their Techs do not know how to connect their VoIP DECT Handsets to any 3rd Party Routers at all... And as you noted our Government has decided that Copper Cables will no longer be supported, forcing us all to use VoIP when their seems to be no support for 3rd Party Routers... There must be a way to connect a VoIP Handset to a Modem (Maybe another 3rd Party piece of Hardware?), or the Router without having a PC on to support the VoIP DECT Handsets Connectivity surely...?
@@HazelBeann, Apologies for the delay in answering. BT (ISP) will not permit you to place the ASUS Router ahead of the BT (ISP) Provided Router is the bottom line... I will be leaving BT (As soon as my contract ends), as they also scammed me into Paying for a Phoneline in my Basic Package, but are charigning me Additional Phone Line Connection Fees within "Call Plan" Charges: Which I was not made aware of - in spite of my asking for all the details of their Charges Breakdown Upfront. Basically we are all going to get nailed unless you can get seperate Infrastructure for your VoIP and ISP: For Instance an Openreach Line for VoIP and a Hyperoptic Line for your ISP... (It seems that way you can Isolate Services and use both). In the mean time I am using my ASUS Router and have dropped BT VoIP use all together (Still I am currently having to pay for a "Phoneline" - though I have set up Call Divert on my BT DECT Handset, and it seems to Redirect to my Mobile Phone OK - despite the BT DECT Phones being unused and powered Off, I have also Asked BT to Switch Off my Hotspot Wi-Fi all together on my BT Router, and I have ensured that I have switched off my BT Router Wi-Fi and have taken the BT Router Offline completely = to ensure less Interference with my ASUS Router) I am in the process of escalating my Complaint against BT for Misselling me my Service for VoIP through an Ombudsman or Ofcom... We have been "setup" by the UK Government, BT and their affiliates - so that essentially nobody can use both VoIP and a 2rd Party Router it seems. But I am sure there must be a Business Solution to this problem... Like the DX Systems of old...
I currently have 6 lines coming into my office, all with the same number, and 15 extensions. Would I need to purchase 1, 6 or 15 users to replicate this with a voip system?
Hello, I do not have personal access to the internet router/modem - will I be able to disable SIP ALG? Clients cannot hear me on one app (one-way audio), and on another app, calls are oftentimes dropping. I was told to disable SIP ALG in order to resolve the issue.
If you can't disable SIP ALG on the router, just turn on TLS (SIPS) and it'll solve the issue And for QoS stuff - first of all, one needs to set up QoS rules on the router, reserving bandwidth for the phones