Hey there! I'm Chris Roberts, and my career journey is a wild ride-from warehouse floor sweeper to top-notch furniture sales rep for a global wholesaler. I've seen it all-the good, the bad, and the ridiculous-in my 25+ years in the industry.
After mastering furniture sales, I switched gears to grow my real estate portfolio and chase personal passions like public speaking and writing. This led me to the TEDx stage and best-selling books. Now, I'm here to share my sales wisdom and life hacks, from negotiating skills to creating passive income.
Join me as we dive into the furniture business, consumer psychology, and what makes a great salesperson. We'll set you up for a life well-lived, where you're in control. Subscribe now for a mix of humor, truth, and personal growth!
Focus on what’s important. Getting the product right then and there may be important and that’s ok. Just understand, a retailers deal is just their way of creating urgency. It does not mean you have to take advantage of it or that’s it’s actually a deal.
The section on active listening was enlightening. I've always thought of communication primarily in terms of speaking, but it makes sense that understanding others is equally important. This is definitely an area where I need to improve, both professionally and personally.
This makes me think of the time my brother bought like 4 whole costco pizzas and folded them into ziploc bags to take home... he was joking with the person working that it was his meal prep for the week but it was actually for a pizza party for his kids lol he was so clever about it too he went like first thing on a weekday so it wasn't crowded the way it normally is
I would say having one is the most important part. You don’t have to buy one with a warranty but it’s added security because not all protectors are built the same and if a stain gets though one and on to your mattress you could void your mattress warranty. The protector warranty cover your mattress of this happens.
Cash is the way to go so you can abound paying all that interest. But not everyone can do that so I recommend paying a litter extra each month to pay your loan off faster. Or of interest rates drop refinance the loan with the lower rate.
I was really expecting the invoice price to be so much less than the MSRP... doesn't seem like that much of a mark up compared to say electronics or white goods
Invoice may not always be the bottom but there are thinner margins in auto than in say jewelry sales. Used cars can have better margins than new cars in some cases. Often times the auto manufacturers will offer the dealership rebates to push new cars and that can help you as a buyer as well because they will push some of that discount to you.
This video sums up Costco in the best way possible! From the slow walkers to the cart clingers, it’s all part of the madness that somehow makes Costco such an enjoyable (and exhausting) experience. Well done!
I'm so glad I found this talk... it feels like essential viewing for anyone buying a car because so many people are probably being tricked into paying more. That doesn't seem right
Restocking fees are the worst! I had no idea how common they were until recently. Definitely a good reminder to always check return policies, especially with electronics or furniture.
@@rajanaasperis3667 it’s not easy but most things worth chasing are not easy. Start small and build up. Find away to make extra money like a side gig or a few extra hours of work and put that money away. You will find when your reserves or savings and investments start to grow you will get excited and want more of it. The hardest part is starting and building the habit not once you do it gets easier.
@@diegofashiondesign I would use your own service tech. It’s a profit center for dealerships but really just not worth it. Using your own you could save up to 30% and more but shop around for repairs.
I'm grateful I watched this video... I'm starting to shop around for my first brand new car (not second hand) and I feel much more informed about what to expect at dealerships! Thank you.
lol wow I've never thought about why I like going to costco even though I'm super particular about what I will and won't buy from there... it is always an experience though that's for sure
That story about your first furniture purchase was such a relatable moment... I’ve been there with low-quality furniture and definitely learned the hard way, but your tips on avoiding buyer’s remorse are super helpful for next time, thank you!
I hadn't considered how crucial sleep is for success. We often glorify overworking, but this video made me realize that proper rest is essential for peak performance. It's a timely reminder to prioritize my sleep schedule.
Sleep is so important. When you first start building a business or striving for an audacious goal, you may have limited sleep and it may take that but once you settle in getting rest is important it stimulates proper brain function and allows you to make sharper decisions . You also feel great and then focus on getting your exercise, which is also important for your brain and body .
You mentioned different leather tanning processes like brain tanning and chromium sulfate tanning. Are there any significant health or environmental impacts between these methods?
The tips on budgeting before making a big purchase are super helpful. I've often made the mistake of going into stores without a clear budget and ended up spending way more than I intended. This advice will save me!
Goal setting has always been a challenge for me. I just find myself overthinking way too much! Almost to the point of feeling like I'm just failing at even setting goals!
Thanks for your comment! Try the small goals process but keep a few stretch goals or larger goals on the calendar. Maybe a professional and a personal one. Sometimes meet ups or mastermind groups can help to keep you accountable and as a support system. Many on line available There are also local meetups on gripes like meetup.com Good luck!!
Holy cow, I had no clue there were so many leather types! This guide is a total game-changer. Thanks for breaking it down, Chris - my wallet's gonna thank you next time I'm shopping!
Would just love it if ANY dealer AT ALL would HONOR their ADVERTISED AUTOTRADER PRICE! Also, none of these new pieces of crap are worth half of what they're asking! Guess I'll drive my 22 year old Vibe until I die.
cracks in the auto market are staring to surface. patience and financial discipline will serve you well. toyota is still clinging to near msrp...i plan on waiting about 4 years more and will buy used if things do not loosen. no car mortgage for me!
I’ve been to five Lexus dealers and they basically said the add-ons come with the car we can’t take them off if you don’t buy it someone else will. I might be looking for another brand.
I would keep shopping or call around you’ll find a dealer that doesn’t have those options and it could save you over five grand. Also ask him if they have any on the way because often times even though they may not reserve the ones that are on the way, they’ll call you when one comes in . That’s what I did
@@Exxos2 I found that Toyota Honda, Lexus and Acura tend to sell very reliable vehicles with low cost of ownership. There are many more but it also depends on how well you maintain them and you drive them. The biggest challenge, most buyers faces not wanting to keep up with the Joneses and trade out models. Every few years that’s the huge cost of ownership comes in. You could generally drive one of the brands I referred to above for an easy 10 to 15 years.
Yes I agree, but many will not give the best deal without an in person visit. I’ve done both and shipped from across the county. I’ve negotiated some great deals over the phone on salvaged vehicles as well and shipped them. Thanks for your comment!
I have used these tips for my car purchases and my tractor purchases also. As a single female, I think I take some salespeople off guard bc they don’t expect me to know my numbers of what’s fair and just in the purchase. By time I purchase I’ve done a lot of research about what I want and am willing to pay. I just purchased a new vehicle 2 months ago and negotiated $3100 off MSRP.
Great work! I love it. There is always room to negotiate but it can take courage to start. Some research and knowledge ahead of time makes it much easier. I once negotiated my dental work.😂 Thanks for your comment.
@@RN-mn3jn it’s amazing what you can negotiate when the person you’re negotiating with on the other side is more motivated than you are to make the deal.
I say, for sure, test drive; just maybe wait a bit until you gather more information about the all-in cost of the vehicle and if the salesperson is someone you want to work with. Sometimes I gather information the first time, and on the next visit, test drive. It's interesting what information two different salespeople will give you.
