Ninkear is a technology enterprise integrating product development, production, sales, and service. The product categories cover computers, laptops, tablets and computer accessories.
@Ninkear Hello, I have received the Ninkear A15 Plus laptop, but I am a bit concerned about the drivers for Linux as the main operating system. I have been reading the comments on this same video, but I wanted to confirm if I can already install Cinnamon Edition - "EDGE" ISO of Linux Mint (Kernel 6.5) or Cinnamon Edition (Kernel 5.15) of the same Linux Mint. Thank you!!
Hello. Thank you for your recognition of Ninkear. We are currently verifying your two versions. You can also contact our technical support email support@ninkear.com directly. I have communicated with him. You can contact our technical staff.
@@Ninkear I have already written to the email 6 hours ago, but received no response. Frankly, the lack of technical documentation for your products is frustrating. There is no information on how to update the BIOS, nor are there technical manuals or a firmware download center on your website... I just received the laptop and I can't use it.
mega.nz/folder/w7EGhYDZ#SmLwvVBlHABUeM4dJeUC6g Hello, I am very sorry for the long wait. This is the file operation for updating BIOS. Please be sure to download the corresponding model.
Hello, your products are awesome! I've done a lot of research, but I haven't found out whether this laptop is compatible with Ubuntu. Have you tried it?
Hello! Thank you for your kind words! We're glad to hear that you're interested in our products. Regarding Ubuntu compatibility, could you please specify which version of Ubuntu you're interested in using with the A15 plus?
@@guillaumebrun-cosme-gazot3920 If you're planning to install Ubuntu 22.04 or later, there have issues with fingerprint and camera functionality, and the keyboard require a BIOS update to function properly.
The N100 CPU is hotter than expected. Is a cooling fan installed? What is the noise decibel? What is the SSD IO speed? Is it possible to install Windows 10?
Hello, our Ninkear T40 has a cooling fan installed. The speed of the SSD is about 500MB/s for reading and 480MB/s for writing. If you want to install Win10, there is no problem at all. Our product is positioned for office and entertainment. Avoid large games. The N100 CPU with the fan is exactly the sound of our daily life.
I had a bad experience with this laptop. It arrived with a battery problem. When I contacted them, they told me to send it for repair. It took a month and a half because they said the parts were coming from China. Today they returned it to me, and surprise, it doesn't turn on. I already wrote to them, but still no response. I don't recommend this brand at all
Hello, we're deeply sorry for the inconvenience you've faced. We're committed to resolving this issue promptly. Please share your order details, and I'll personally ensure we address this matter with urgency. Thank you for your patience."
Ninkear T40 is a powerful 2-in-1 laptop. Colorful backlit keyboard + free stylus + touch screen + cooling fan. We can adjust the stand and detachable Bluetooth keyboard to make your work easier and more stylish. We can switch between computer and tablet modes at any time. At the same time, it supports touch recognition of the stylus, which can easily write on the tablet, and also supports multiple fonts and drawing styles.
Thank you for your interest😃. While we're not currently available on Mercado Libre, you can still purchase our product from our official website：ninkear.com/products/n15-air
(FR) bonjour, j'ai acheté ce ordinateur et je suis content de mon achat. J'ai mis le claveir en Francais (France) et la touche ALTGR ne marche pas avec les touches 4, 5, 6, 7 et 0. Aidez-moi s'il vous plait à résoudre ce problème (ENG) hello, I bought this computer and I am happy with my purchase. I put the keyboard in French (France) and the ALTGR key does not work with keys 4, 5, 6, 7 and 0. Please help me to solve this problem
Hello, we're glad to hear that you're happy with your purchase! We apologize for the inconvenience with the ALTGR key. Have you managed to resolve the issue now? If the problem persists, please provide your order number and platform. We would address this matter for you with urgency.
i'm a little bit disappointed with the choice of video card. Older version with i7 1260p had iris Xe graphic. This version with 13620h has only UHD graphics. little CPU upgrade for big GPU downgrade
Thank you for sharing your thoughts. We constantly strive to improve our products, and your feedback is valuable. Our CPU has undergone a significant upgrade in performance. Although there's been a reduction in GPU core count, the higher clock speed contributes to improved graphics performance overall.
I am unlucky if I had seen this product 15 days ago I would have taken it.. I would have even taken 2... The next purchase will be at your place please put back 4k or 2k screens
We appreciate your interest in our product! We'll consider your feedback for future releases. Stay tuned for updates, and we hope to serve you in your next purchase :D
Bonjour! Our PC is designed for office tasks, it may run games like The Sims 4 and Resident Evil, but I must mention that the performance may not be optimal.
Thank you for your comment. While our products may share similarities with other brands, we believe in the unique features and quality that set us apart!😊If you have any specific questions, feel free to reach out~
@@Ninkear в таком ноутбуке стоит установить гнездо для зарядки type c. а не устаревшее гнездо от фирмы ASUS LENOVO . На AMD RYZEN 4 или 6 поколения там графическое ядро намного лучше чем у интел и видеопамяти больше можно поставить что внешняя карта не понадобиться.
@@Power_Blade- We appreciate your feedback! We will document each of your advices for product management consideration. Thank you for sharing your thoughts with us!
Hey, dear. Currently, the product doesn't support keyboard drivers for Linux. We're actively working on expanding compatibility. Also could you please specify which Linux version you're looking to use?
@@leifdeinon5301 Hey, sorry to tell you that When installing these two systems on the A15 plus, it might lead to the built-in keyboard, fingerprint sensor, and camera becoming incompatible.
@@leifdeinon5301 Sure, you can take a look at N14 Pro, N15 Pro or N16 Pro first. Except for fingerprint unlocking, these products are compatible with all other functions if you use Ubuntu 23.04.
hi folks at ninkear. some good tips. Please dont use these kind of audios, and add animations to your product videos. apart from that, I like your products
Don't buy these random company laptops please, I bought an avita laptop and within warranty it's battery blasted just like volocono or something and then they replaced the laptop and the battery of new replaced laptop also not working and even then battery is not available in whole india. My sources have asked each and every where for its battery but I didn't find it. And the company is no more in existence 🫠
@@lepenseur8242 Hey dear. Thank you for considering Ninkear! For the latest updates and notifications, you can follow us on our Facebook and VK accounts. We regularly share news and information about our products. 😉
Hey, we're sorry to hear about the keyboard issue. Could you please specify which exact version of Linux you are installing? This information will help us better understand and address the issue. Thank you!
Hey, dear. Our current design uses single-channel memory for technical reasons. We are constantly working on improving our product performance, and your feedback will be taken into account. We appreciate your understanding!
Please fix the bios and help us update the bios. Because the cpu is underperforming alot and the graphics are very slow. I wouldnt call it a gaming laptop aswell
Thank you for your feedback! Can you kindly provide specific details for a more accurate resolution? We are committed to improving and ensuring a better experience. Thank you for your understanding and patience!
Thank you for your question! We have various products. Could you specify what aspect you're interested in? That way, I can provide more detailed information.
Hi! Unfortunately, charging the laptop with a PowerBank is not supported. Please use our provided adapter for charging. If you have any further questions, feel free to ask:)
Hello, our computers are mainly for office use, but they also support playing games. However, if you want to play professional games, you can look at the specific game introductions and supported devices for a better experience.
Good day! Please tell me why the decision was made to go with Intel? Let's assume if this model had AMD instead, with a video chip that performs better according to tests, how much more expensive would it be? Essentially, no game will take advantage of such resolution and processor performance. It's a pity
Hello, we have different models, both Intel and AMD. For Intel, you can check out this model N16 PRO: ninkear.com/products/ninkear-n16-pro-laptop-intel-core-i7-13620h-wifi-6-2-5k-165hz-32gb-1tb-ssd-gaming-office-computer-notebook-windows-11-notebook For AMD, you can check out this model A15 Plus: ninkear.com/products/ninkear-a15-plus-laptop-15-6-inch-ips-32gb-ddr4-1tb-2-5k-240hz-amd-ryzen7-5700u-pcie-9000mah-long-battery-life-notebook
Hi! Yes, taxes may apply when ordering from India, and it's a civic responsibility to fulfill such obligations. If there are any further questions or assistance needed, feel free to reach out:)
