Thank you for your comment. We are working on more video content and will include your suggestion. The Black Downtown Block is a great product, for now please refer to the info on our listing: amzn.to/2Hu2kNh If you have any other questions please feel free to email us directly at info@schmidtbrothers.com
I'll be damned. I finally solved the reason on why my damn matchsticks were half yours. Turns out that I've been slicing them horizontally =_=. Sad but true. THANK YOU.
Hi Schmidt Bros! I bought your knives and after 2 months of use, the bone is cracking. Customer service asked for pictures, which I sent, and they haven't gotten back to me since. It's been a month and a half and I've continued to email them regularly but attempts have been unsuccessful. I can't find a phone number or any other communication options so I've resorted to social media. Please let me know what my next step is. Thank you!
I get it your trying to be a cool hip knife company, but some people like technical videos. Id like to see what the knife looks like close up, and maybe cut a few things? Sounds boring old school but its the Internet and most people like myself cant put my hands on them. So a first person view would be great. Your Amazon.com reviews on customer service were less than stellar. In my opinion you should maybe change that and market a little better.
We remodeled our kitchen, and and decided to purchase the titanium Schmidt Bros. Knife set from Bed Bath & Beyond. One of the main deciding factors of my purchase was the knife block's upright and thin profile on my counter, which allows me to line it up against the wall without worrying it's in my toddler's immediate reach. However, 3 months later, the plexi-glass covers on both sides are bowed! SO disappointing, considering how much money I spent on this! PLEASE FIX THIS FLAW IN YOUR DESIGN!