Hello, VW car has a distinction between high and low configurations (depending on whether there are buttons on your car's steering wheel). Those with buttons are considered high configurations, while those without buttons are considered low configurations. The power cable connections for these two configurations are not the same. If your cable is connected incorrectly, radio may not shut down. Please refer to the advertisement image of your purchased radio, which will have connection instructions. If you are unsure, you can contact our email（grandnavi@163.com） for consultation. Please note that you have been contacted on RU-vid. Regarding the connection issue with Carplay, please check if you have connected the reverse cable of the radio. It has 2 antennas on top that can enhance Bluetooth and WiFi signals, so this cable must be connected!
@@saidzegzaoui9872 It requires resetting the button function. You can find the physical button learning or panel button setting function in the radio settings to reset the button function. We are not sure what system your radio is using and cannot provide you with accurate operating steps. If you can send us pictures of your radio system information to our email, we can teach you the specific operating steps! Our email address is: grandnavi@163.com
@@saidzegzaoui9872 car setting-factory（password 000000）-Physical Learning，Configure the button according to the function you need, long press or short press the button until the symbol on the radio turns red, which means the button configuration is successful!
If the knobs on both sides are stuck, you can simply pull out the knobs and reinstall them. If the button on both sides is stuck, you need to try disassembling the button and reassembling it
hi, when vehicle is on reverse the radio stop and try to connect with the rear parking camera (and i have no camera installed) . how can i turn it off in order to continue listen the radio? thanks
You can directly cut the reverse cable on the power cord, which is usually marked as Back or Reverse.If you are unable to confirm which cable it is, please contact the customer service of the purchased store to inquire!
please tell me what settings to do for the can activation, my car is golf plus 2007! He sees the doors open, but the parking sensors and the climate control display nothing.please seend my corect setings.thanks ! 4gb 74 my radio
Hello, can you directly contact the customer service of the store you purchased to inquire? Because the canbus information needs to be confirmed by checking the pictures and also by checking the system information of the radio!
My Carplay doenst work that good i have to click every time that when i torn on the car that inam connected automatically how can i change it that it wil connect automatically?
You need to always keep your phone's Bluetooth and WiFi on, so that when your phone approaches the radio and Bluetooth pairing is successful, it will enter the Carplay interface
@@Grandnavi Sometimes i am in the connecting screen waiting for 5 minutes + till it connects sometimes i does not connect and sometimes it connects. Do you know how i can fix this that it connects quickly? Thx
@@dinozurrer5058 Hello, based on the problem you described, it seems that the pairing between Bluetooth and WIFI is not good, which is causing Carplay to not be able to enter quickly. Have you connected the reverse camera cable behind the machine? There are 2 antennas on this cable that can enhance Bluetooth and WIFI signals, and it must be connected!
@@Grandnavi have the same problem.Have the reverse camera cable and wi fi and bluetooth always on and doesent connect.is there any options that we have to enable or something?
It would be greatly appreciated if you were to make a video just like this one but 1/3 the speed there no way to learn this unit effectively if she is racing through the controls.
Hello, the factory has added a seven color button light function to the newly produced radio. If you want to fix the color of the button light, please open the Color app and long press the circle in the middle for about 5 seconds. After releasing your finger, the color of the button light will be fixed. At this point, you can change the color of the button light by clicking on other colors to set your preferred color. If you want the button light color to change, you can press and hold the circle in the middle for about 5 seconds again, and the button light color will automatically change. If you would like to know the specific operation video, please find our store in your order and contact us. Thank you!
@@user-dz8uy6sn8c you can use the following path to adjust the button color: Car settings-factory（password 000000）-LED adjust entrance enable(ON)，Then go to Display-illumination color-LED Animation（ON），which will enable the adjustment of the button light color.
