We’re Spectra: a team of registered nurses, lactation consultants and fellow mothers who have a passion for breastfeeding in all forms. We’ve committed our lives to providing the best breast pumps, accessories, education, and customer care that we can. Because breastfeeding is a journey of love-and it’s our mission to make that journey as natural and comfortable as can be.
The CDC recommends washing all pump parts that come into contact with breast milk after every use and sanitizing them once a day for extra germ removal. For more information, download the sheet provided here: www.cdc.gov/hygiene/pdf/breastpumpkit-clean-508.pdf
The instructions need to be revamped in this video and instruction Manuel. I have to search Hugh and low for a clear answer on what to sanitize and what not to
We apologize for any confusion and sincerely value your feedback. Your input is essential to us, and we are always looking for ways to enhance communication with our customers. Thank you!
The CDC recommends sanitizing your accessories at initial use and once daily after being cleaned for extra germ protection. Learn more about cleaning your Spectra baby USA accessories at www.spectrababyusa.com/cleaning-your-spectra-baby-usa-pump-and-accessories/.
This video is confusing. Do boil then don't boil. And "Use soapy water and rinse thoroughly" is on the "Don't screen." I'm guessing it's saying that the following parts SHOULD be washed with soapy water, but this is presented in a confusing way.
It is recommended to boil all parts except the backflow protectors and duckbill valves. Tubing does not come in contact with breastmilk and should never be washed. We apologize for the confusion and value your feedback. Please let us know if you need further assistance at customercare@spectrababyusa.com.
@@spectrababyusa1010the instruction Manuel I just got with my pump said to boil the valves… this is sooo confusing. You guys need to revamp all of this it’s so confusing
I thought you couldn't get the tubing wet and that you had to replace them if you did? I sanitized all the parts without closely reading the manual first so the inside of my tubing is currently wet.
Hi Senora. Yes, the tubing doesn't need sanitizing as it never comes in contact with breast milk. You can try and hang it to air dry, but if it takes a while, we recommend replacing it.
We apologize for the issues you are experiencing with your Spectra pump. Your pump comes with a 2-year warranty, and we are happy to replace it if necessary. Please reach out to our warranty team at customercare@spectrababyusa.com for assistance.
There is new research out there regarding proper sizing of the breast shields. The information came out last year. This is outdated information that needs to be updated.
Thank you for your feedback. In response to moms requesting more variety in sizes, we have recently launched a 16mm option available at spectrababyusa.com.
We recommend replacing if mold is present on the Spectra baby USA accessories. Please connect with us at customercare@spectrababyusa.com if you have any additional questions. Wishing you the best!
I have a problem with my screen and the light. Every time i turn on the night light mode the screen goes blank. When i turn off the night light the screen goes back on. What do i do?
We apologize for the issues you are experiencing with your Spectra pump. Your pump comes with a 2-year warranty, and we are happy to replace it if necessary. Please reach out to our warranty team at customercare@spectrababyusa.com for assistance.
Sooo question.. if the 3-piece UFO looking thing only has one side, if I understand correctly, which comes in contact with the milk, do all 3 parts still need to be cleaned and sterilised?
the first step says to remove and sanitize silicone parts separately under boiling water for no more than two minutes, and says that includes the nipples, but the video doesnt show the nipples in the strainer for this step, just the duck valves and backflow silicone pieces. it also looks like they put the nipples in the boiling water with the plastic parts for 3-5 minutes. so which is it for the nipples, 2 minutes or 3-5 in the pot? Also, if all pieces are dishwasher safe, which is what the manual says, can't I just run all these parts through the dishwasher on a sanitize cycle?
No more than 2 min for nipples along with the white silicone pieces. No more than 5 min for plastic accessories. Yes! They are dishwasher safe and can be used on the sanitize cycle. Good luck!
Unfortunately, there is currently no settings to check hours pumped on the 9Plus. Keep in mind, all Spectra Baby USA pumps have a 2-year warranty regardless of hours used. Happy Pumping!
Sorry but what does she have in her mouth? I had to turn on the volume so high to be able to hear what she is saying. Also confusing video. Why can’t we use the sterilizer & drier machines (like we do with Medela parts)???
I use the Avent microwave sterilizer. Should I not? Assuming they didn't mention it because it's a different brand? I used the pot at first but it feels dangerous to have a boiling pot and newborn near one another so often
This video is a bit confusing. For the boiling water method, do you boil the water first, put the pump parts in, then take out after 3-5 minutes OR put all the parts in the water, bring to a boil, wait 5 minutes and then take out??
Once the water reaches boiling point, turn off the heat and then submerge accessories in boiling water - the water should continue to boil. Remove accessories after 3-5 min. You can message our LCs directly at ibclc@spectrababyusa.com. Congratulations on your breastfeeding journey!
@@spectrababyusa1010 how does this work for Induction cooktops? Unlike gas/electric stoves, the water does not continue to boil for more than a second or two once it’s shut off.
Best time to measure will be 2-3 weeks after delivery. Go ahead and measure now to be prepared - keep in mind, nipple size may fluctuate. Message us at ibclc@spectrababyusa.com if you have additional questions. Wishing you a safe and speedy delivery!
First check all accessorires to ensure that there are no rips or tears and replace parts if necessary. Next, ensure that each piece is connected securely. If you are still having suction issues, please contact our warranty department at warranty@spectrababyusa.com.
I'm a retired technical writer. I know how much complicated work goes into making things look simple. This is beautiful and clear! The only thing I think I'd add is an arrow that points to which end goes towards the pump. Because the protector top and bottom look similar, I think that it might be easy for someone to try and connect it the wrong way. Even though it may not fit or work when connected the wrong way, an arrow would help someone avoid some frustration.
I measure my nipple as 18 which some things say I would be a 24 and some says 21. The 24 pulls so much areola into the tunnel and it rubs. I’m trying a 21 but I’m worried I’m just between sizes and both just won’t work correctly.
Hi! Great question! The massage mode also known as "letdown" mode is set a quick cycle speed of 70. Expression mode slows down with 5 cycle speeds 38, 42, 46, 50, and 54. Message us at ibclc@spectrababyusa.com anytime for further assistance. Happy Pumping!
I boiled my parts before first use and since have been washing the parts with antibac wash after each use and airdrying. Is this correct? Or should I be boiling after each use? Thanks
The Spectra 20mm flange should be a good fit. Pumping should not hurt, if having pain or discomfort sizing down may be needed. We can help with flange sizing! Here's the link to schedule a virtual consult with a Spectra IBCLC --> www.spectrababyusa.com/lactationservices