I had a very similar situation a couple of years ago with a dishwasher I bought for my grandmother. And just like you said, the manufacturer ignored all my calls and letters, so just like you I decided enough was enough and simply filed a lawsuit in small claims court. I was actually surprised how easy it was to file the lawsuit, and the clerks at the courthouse were very helpful with the forms. On the day of the trial no one from the dishwasher manufacturer even cared to show up, so I won by default. A few days later I received a check in the mail - I didn't even have to call. I figured that it simply wasn't worth their time to send a lawyer to defend their poor business practices. It probably would have cost them far more in legal fees than to simply cut me a check, which is exactly what they did. So my advice to anyone out with a beef against some big corporation, simply file a lawsuit in small claims court. Most likely they won't even show up and you win by default.
great video. Narration is very good. I have E430 2002. Prewired for phone. I will look for the parts you have mentioned in the comments . can you explain when you said in the video that something has to be 'version coded'. Thank you.
Thank you for your helpful review. Is there a bitumen smell during drying cycle many people concern about? Did initial plastic/tart/bitumen smell disappear? We have two kids and an infant and sensitive people to smell. Thank you!
@Olya971, I'm not familiar with this and have not experienced any unusual (to me) smells. The drying cycle just circulates hot air, it doesn't use anything odd like the Bosch's zeolite. Hope this helps.
Thanks for the video. Currently deciding between another Bosch or the Miele. Do you still like the AutoDos feature? Did you try putting your own detergent in the AutoDos cartridge? Did it work well? I use the Sanitary cycle on my Bosch; does your Miele have a sanitary cycle? Lastly, on the bottom, do plates fit in the rear part or are the tines too far apart thus wasting space? Thanks so much!!
Hello! Happy to answer your questions. Yes, I love the AutoDos feature. It's nice to not have to remember to fill it and to take the guesswork out of proper dosage. I haven’t tried putting my own detergent in yet, I’m in the last or second to last of the free 7 pods I got with the machine. It does have a sanitize cycle (Sani Wash is their name for it) and I do use it after preparing raw meats and such. I have found the tines to be well spaced, they fit all my plates pretty well. I find that while they are more widely spaced than the opposing set in the front, they are still closer together than your american dishwasher (like a Whirlpool/KitchenAid) and do not waste space. Their shape can be a little odd for things like certain shapes of bowls and larger casserole dishes, but a little creativity to placement isn't the end of the world and is not a frequent issue. The cleaning quality is generally good enough to where as long as I give it a little thought, tightly packed loads will still be completely clean. I have photos of one of my semi-tight loadings from when I first got it, see the link below: imgur.com/a/EmuieYE When looking at lower-end models, keep in mind many of the things included in higher-end models as far (as rack organization goes) can be ordered seperately on their parts site. I added the extra 2 short cup-racks (as they're called) on the lower rack post-purchase. You can do the same for just about anything on the interior. If I were to do it again though, after my experience with their customer support I would go for a Bosch 500. Very price reasonable and that Bosch series has the auto-open door which is more important to me than the Auto-Dos, if I had to pick.
Yikes on the customer service. I appreciate you letting us know that. It is important! Especially with something so expensive. Michael, what would you buy if not a Miele? I just learned the Bosch could have seal problems. Maytag is a never again. But it seems Maytag, Whirlpool and KitchenAid are all the same company? It doesn’t look like there are a lot of companies to choose from. Thanks!
Hi! Yes, Whirlpool owns Amana, Maytag, KitchenAid, and JennAir. I almost went with a KitchenAid as I had good experiences with my last Whirlpool kitchen. They’re far from perfect but I would take them over a GE (owned by Haier) or Frigidaire (owned by Electrolux). As a novice but handy-enough person, I wouldn’t trust myself to fix a Miele but I would a Whirlpool product (fundamentally simpler). Samsung and LG are on the firm do-not-buy list for dishwashers (avoid all Samsung appliances). LG is excellent at washers/dryers though, that’s more of their groove. I have no knowledge or experience of some brands like Beko (which seems to be favored by USA Today) or Sharp. Sub-Zero/Wolf make a dishwasher called Cove, and the reviews are plain bad. Apparently it cleans worse than the cheapest Amana. Bosch owns Thermador and Gaggenau as well. Both are going to be the most comparable to Miele, but in terms of value (since they’re all Bosch dishwashers at their core) the Thermador is going to be the best, while gaggenau will cost more but give you the most comparable rack designs. I haven’t heard of the seal failures you mention, but I’m in an area with excellent service for all companies. If I was going premium, I would get a Bosch 500 (not the 800 or benchmark because I want the Auto-Open door, it’s extremely simple and effective for overnight runs). If I wanted to save a buck, Whirlpool/KitchenAid have started selling European style models that are flush with cabinetry and have auto-open doors. But depending on where you are, the Bosch 500 won’t really cost that much more. It’s a solid value. Side note: You can also find employees on Reddit that will share access to the employee friends and family discount program to save money (I have verified that they are legit and ordered things from the program myself). If I’m honest, much of my knowledge on “Bosch cleans welll” is from other people’s feedback and consumer reports reviews. I do have concerns about the design of their sprayer system though, as Miele uses a large third wash arm above the silverware and Bosch only uses a sprayer (I am not sure if this changes for the gaggenau models at all, given their massive price difference). Even Whirlpools use a mini-arm instead of a sprayer in models with third racks. But given their solid reputation it’s worth the chance. I’m very satisfied with the my Miele itself, it’s been a fantastic appliance since it was installed. If I’m honest, if you can get a good lightly-used model on FB marketplace that might be a great option! I have seen fantastic deals in my area on very recent models. You can get what you want without giving a disrespectful company a single scent.
That’s a common issue, fortunately I live in a major metropolitan area. I would not recommend Bosch or Miele to people living in rural areas or any town without adequate service coverage
Actually Miele dishwasher detergent is MUCH different then any detergent in the market. If you own a Miele dishwasher than you should know that. As a matter of fact a lot of people by Miele detergent and they don't own a Miele dishwasher. It is one one a kind and it makes your dishes extremely clean, Glassware looks so clean. Please do your homework before telling people wrong information.
If you are going to accuse me of spreading false information then please elaborate on the specific chemical differences of the Miele detergent vs traditional brands.
I got my first Miele in 1997 and knew I would never be satisfied with anything else. Having moved twice and left them behind my new one is being installed today. I always get the top model as something you live with every day should be a pleasure to use. My second Miele I bought in 2002 is still running perfectly never having one repair or failure to completely clean anything without a repeat wash. That alone gave me justification for spending three times as much as I would have had to. The one.I bought in 2002 actually has more capabilities than the currrent top model, but due to improvements in detergents it is not necessary to have a 170 F pots and pans cycle. I will miss the 20 minute cycle, but I suppose that had to be eliminated to improve the water usage. As far as this gentlemen’s complaint I can’t imagine any need to control the machine remotely. If for some reason you wanted to delay the cycle, that feature exists in the form of a timer that has been around for decades without having to use a phone app. I hope I will not be disappointed in my new machine since I bought it with full knowledge that several capabilities present in the 2002 model no longer exist. I always use one Cascade platinum pod per cycle, Cascade or Jet Dry rinse aid, and the Miele branded salt. A box of salt lasts about 3 months which will vary depending on how the machine is calibrated based on your water hardness. My using Cascade more than makes up for the $18;00 boxes of salt. You can’t beat Cascade platinum plus. I am a heavy user as a cooking and baking hobbyist.
Thanks so much for posting this, I was going through the same thing, can’t figure out how to auto start this dishwasher and your video saved tons of my time knowing it’s time to give up. Really wish I saw your video before purchasing it. Appreciate your honest feedback!
Just bought a miele dishwasher 😅 but i have the tip touch display, and can start a cycle with the app. Hope that if i have a problem miele Europe they don’t treat me like they did you. In America there is no return law? Here i can return any product within 14 days without any reason. If they responded like Miele did to you i also would for sure sue for a replacement or at least money back so you can upgrade to the next model.
We have some decent consumer laws here, which is why I was able to sue on my own without a lawyer. In my state we have some good laws especially. I could have returned it, but the dishwasher itself was great and I still liked it. My issue was the way they lied and treated me as a consumer, if I returned it for another brand I would have just gotten something that did not fit my needs as well. It didn’t make sense to make myself suffer because of their falsehoods. Plus I installed it myself and didn’t have the time to uninstall it and exchange it. You expect to not have to remove something like a dishwasher until it’s broken.
@@MichaelIZ a good! Good to hear you could sue them yourself and win! Well you are right about the exchange, but now you have something that was not meeting your expectations? If i remember you won 300 dollars? Would it have been possible to sue for them to replace it with a higher model that was as advertised? I don’t know a lot about us law of course. And was the 300 dollar based on depreciation of the appliance compared to the model? Im curious what the court said lol. (Love judge Judy and the people’s court 🥹)
@@StijnNLDutch I sued for $1,300, my complaint was I spent about $1,000 extra because of their advertising and $300 in court fees. I could have sued for over $2,200 (cost of the dishwasher plus extended warranty I bought) but I felt that was not fair since I chose to keep it instead of returning. What was advertised was my model, but the particular feature (AutoStart) was a big mistake. I now assume they just copied the features for other 7000 series models and didn’t check with engineers. But it means the advertised features that it didn’t have, which is illegal! And now since I told them about their mistake, and they acknowledged it but continue to advertise it, it is negligence. Crazy they allow themselves to behave so poorly.
Hi there, I just watched your 1st review on the dishwasher, as I am looking for a new one & was considering miele or bosch (never had either one before) & although i am not one that has extra $ laying around i decided id like to get a Good one, even if its gonna cost alittle more, in hopes that its worth it in the end ;) SO - basically i just want to say a big thank you for the review u did. I try to research heavily on things like this before buying so i appreciate you doing that. Im sorry to hear how u were treated but im Very glad you took action & it came out in your favor! Thank you Again for the videos, will definitely keep your experience in mind as I'm searching. Have a great day! =)
I’m glad you appreciated the review! Good luck in your search! Keep in mind that for Bosch, they own many brands. Bosch is the “cheapest” brand even though it isn’t cheap. They also own Thermador and Gaggenau which offer even nicer dishwashers. Gaggenau is probably more comparable to Miele in terms of what their interior racks look like, and I would probably more heavily consider them in the future.
@@MichaelIZ thank you So Much for that info, I really do appreciate it. It's nice to find people who aren't only knowledgeable, but who actually Care, & take the time to share that with others. =)
What are the requirements to use this? Do you need to connect a compatible phone? I have this voice control in my E430 but it doesn't seem to do anything at all when I pull the lever.
The radio must be turned on when you pull the lever- is yours on when you try? Nothing will happen when the radio is off. Otherwise, your VR box may have died as well- though as far as I’m aware the electronics in this car are fairly robust. Even without a phone paired or the phone system installed, the VR system will work- it is entirely independent. Let me know, I’m happy to try and troubleshoot.
@@MichaelIZ Appreciate the response, I tried again and I think mine is just broken. I also have a Dension gateway (CD changer to AUX) installed from the previous owner and I started getting a "no magazine" message yesterday. No audio playing. Not sure if that's related but will have to check it out when I have more spare time.
@@210works it does sound like a device in your fiber optic loop has decided not to play ball. If any one device fails then the entire loop is broken because the data passes through each one in a chain. I would remove either the Denison device or the VR box from the chain (make sure to recouple the fiber line for a continuous loop) and check for restored operation. Or if you happen to have one of those Mercedes STAR diagnostic computers (or whatever they’re called), those can display the status of the D2B fiber devices and help identify where the issue is. Fortunately the D2B fiber bus is very very simple so you shouldn’t have an issue getting it working again. And a new VR box is less than $50 (just make sure to get the latest manufacture date you can). If you need anymore help you can send me your e-mail using the contact form on my website and I’m always happy to help out more :)
@@MichaelIZ Wow thank you, you're super knowledgeable on this. The voice control never worked, even during the time CD-AUX was working, so I assume it's unrelated and the Dension box has probably disconnected somewhere. I'm going to try and get that working before I play with the voice controls since it's a little more important for me. Appreciate the help once again, I'll report back with any findings, especially if I can get the voice commands to come back.
Yeah not surprised, I can replace most wear and tear items myself, but Miele is the only brand that now forces you to be a registered technician under them to order parts! And their parts aren't any more reliable than other brands to top it off. Switched to LG appliances 8 years ago
Are you sure? I have ordered parts from them in the past directly from their website. I just ordered a few non-return valves for my parents older models without issue.
A dishwasher does NOT need an app! While their mistake is unacceptable, don't do apps! As for detergent, use the cheapest powder you can find. I use Cascade but even the Walmart or Target brands of power will work well. I've had various Miele dishwashers for the past 30 years.
I understand where you’re coming from and normally I would agree. However my impression is that the remote start plus the automatic dispensing was a good combination that I found desirable. After I run out of the Miele pods I am going to drill a hole in one and start refilling it with Cascade powder, it works great.
@@MichaelIZ I know the newest Miele machines have an auto detergent in that one buys this large Miele packet or something. Sounds too complicated. Used to buy the little Miele tablets, cut them in half. Then saw a RU-vid video demo using basic model dishwasher, "Walmart" brand powder and how well it worked. Made the switch back to powder after that plus one can dose the load according to the need of the particular load. My Miele has the basic detergent door.
@@kennixox262 I saw that video as well, it’s why I switched to powder. The Miele pods are filled with a (good quality) powder. It’s just very convenient to have it select how much to dispense. It is also optional, as the normal detergent door is still there if you choose. While I cannot recommend Miele dishwashers anymore, if you had to get one then the AutoDos feature is a nice inclusion.
@@MichaelIZ Other than Miele, there is Cove or Bosch. Not sure if the other two brands have a fail safe water leakage valve. Currently, I have three Mile units, two in the kitchen and a smaller 18 version in the butler's pantry.
@@kennixox262 I believe they all do. I am familiar with just about every brand in the US market- I did A LOT of research before making my purchase. None could have prepared me for the debacle it led to
Thanks for the detailed review! I was really looking hard into a 7176 after our dishwasher went out but after hearing your story about Miele's customer service, I think I'll just skip giving them my 2000 dollars and buy something else. They just lost a potential new customer here
Great review. We have the 7156 so without the autodos system. We’ve recently owned the top of the line Bosch and Kitchenaid before getting the Miele as we have moved homes quite a bit. The Miele does clean the best - friends told us that the dishes come out squeaky clean and I would not have believed them until we experienced it ourselves. The glass wear and wine glasses come out clear, shiney and squeaky clean. Functionality wise, the Miele is BASIC and functional, nothing fancy. The Bosch and Kitchenaid had a lot more features and both were quite a bit quieter. We can actually hear the Miele when washing, whereas the Bosche and Kitchenaid were dead quiet. As mentioned, the Miele dries well with the auto open door (whereas the Kitchenaid, all plastic wear was soaking wet even after 2 hrs after the wash. The Bosch was 2nd best in cleaning and we found the racks equally good. The Kitchenaid was the quietest but the cleaning was quite variable we hated the racks. So overall, the Miele cleans amazingly with basic functionality - no bells and whistles.
Agreed, even the 7166 isn’t exactly “a bells and whistles” laden machine past AutoDos. Even my former Frigidaire technically had more “Features”. I will say that some recent repairs I did on another dishwasher, I think that the thickness and quality of the cabinet panel you attach had a big effect on noise. I plan to try adding a layer of MLV to the panel on mine to see if that brings it down to KitchenAid levels of quiet (they advertise 39 dB on some models). Otherwise they really want you to step up to get extra cycles. Just wish they hadn’t advertised features it doesn’t have.
Hi, can you share more of your experience compared between the Miele and Bosch dishwashers? How does the Bosch Zeolith drying tech compares to Miele auto door opening? You mentioned that Bosch had extra functions over Miele. What are the functions that you used on the Bosch that you miss on your Miele dishwasher? Is there a big difference on the cleaning results of both machines, or are they pretty much comparable except for the wine glasses that you mentioned? I'm currently debating between these two brands, and any additional insights would help immensely. Thank you!
@@hiuchungwong7857 Hello, I haven't used a newer bosch but I have some insight based on what I know of them on a technical level. It is also worth noting, my mother (who picked the 17 year old Mieles they have at my parents) previously had a Bosch in the 2000s and loved it. The Zeolith drying tech converts humidity to heat (somewhow) using lava rocks. My concerns about this are: > I'm doubtful this will last as long as the machine without needing some sort of service. > As someone who likes to run the dishwasher overnight, I found it upsetting that you lost the auto-open door on the Bosch models if you select one with Zeolith. > If the zeolith does indeed get less effective over time, then there is essentially no "backup" that you could rely on and parts cost will be high on that component. Whereas the auto-open drying is very predictable and works well- just requires more time obviously. The only time there is any residual water after an overnight run is in those tupperware lids that have deep crevices around the seal. With Bosch, they have started rolling out newer models with some features that Miele does not have, such as the ability to divide the lower basket into 4 quadrants- each with it's own wash pressure. Plus they have more optional accessories, such as the large-objects sprayer package, extra item clips, etc. All things Miele does not offer. Both brands clean very well. However the Bosch 500 or 800 will have a better cleaning-per-dollar ratio. Miele advertises that it's "exceptional for glassware" for some reason- honestly I don't really understand why, I'd say it's biggest benefit is the extra large sprayer above the silverware tray. This is one area where Bosch does lag behind, as their silverware sprayer is smaller. If this means it's worse at cleaning silverware- I don't know. No one has mentioned a practical deficiency here. The Bosch noise level depends on the series (as increased sound deadening is one of the features they add as you step up) but Miele is not usually too far off in terms of noise (I don't find them super loud).
Best review out of more than 100 I've seen trying to select appliances for a kitchen reno. I had 2 Miele dishwashers and 2 Miele wall ovens on order and just cancelled them based on your video. I found the Miele customer service in trying to buy appliances frustrating at best which started to make me worry. Given your experience as a customer, I'll find another brand. I'm not going to pay premium prices to a company that doesn't value it's customers. Thanks for taking the time to do a great review!
It really makes my day that my video was valuable to you! Let me know what you end up going with. If money were no object, next time around I’d probably more seriously consider Gaggneau (probably misspelled) and Thermador (both owned by Bosch but much higher end). We have a Gaggneau steam oven in my family that has been faultless for 15+ years
You owuld not want the bosch, besides being installed completely wrong there was a burning rubber smell. I wasn't the only person having that problem. I got a used G5482SCVI when i paid for new and it did not have a piece of metal to mount the door. I had that picked up and a new box delivered, and i saw it was new. My lcd screen shuts off after it starts to save energy. The next model up 5892 has an lcd that stays on. It also has a beer glass mode! I wish i realized. Overall a good dishwasher no problems so far, mind you mine is 18". The bosch was a different company for sale and install.
I had my first mile for 20 yrs and loved it. Second one a POS And have had to replace intake valve 5 times and customer service is absolutely useless. I also bought their fridge and compressor went out in 9 yrs. Not buying Miele anymore.
Hi! You should put the forks and spoons the other way around. Otherwise the will “spoon” with one another. I think it’s an awesome dishwasher but I miss place for wine glass. Only one is not enough. I will check with Miele if it’s something you can buy. Miele will last for 20 years so even if they are the most expensive, in the end…nope.
thank you for going so in-depth! appreciated. I know this doesn't apply to you but this is where consumer protection laws are so important. in the UK what is stated on the website is held to contract and if the company lies, a third party ombudsman can investigate the case free of charge (to the consumer) and assign a resolution. very disappointing behavior on Miele's part
Thanks for the helpful video, even though it's passive-aggressive, and sometimes even bitter-sweet. I appreciate the in-depth analysis of Miele's G7166 SCVi. It's the only one of its kind in the Miele lineup, and it was clearly designed to be a proprietary, value-line sold through select retail channels, and price-driven. It's an incredible value, and there are two other variants, the G7166SCViSFP with its pocket style handle, and the G7176 SCViSF with its ContourLine handle. Miele expanded their line up with these additional skus. There's a Miele discount of $400 if you buy it between Jan. 22nd and Feb. 25th, Ltd. time offer. Plus, there's a voucher for 6 free AutoDos disks. $107.94 Value
I agree with you. It is on its own a good unit and a good value, however it does not excuse the business practices surrounding it. I personally feel going with a higher-end 5000 series or the next level of the 7000 series is a better choice depending on either the value or feature's perspective. That being said, these past months with it have been overall excellent. Great performance from it.
I've had 2 Miele dishwashers. The first one was a G4000 series and after 8 years the circulation pump motor went out. The quote to replace to was about $1000 from a Miele tech. We decided to buy a new unit and got a G6000 series, which we've had almost 6 uears now. The only issue with it was the lower and middle basket started to have the coating come off and the metal was rusting. It took several weeks with their support to cover it under the extended warranty and I was sent two new racks. The G7000 series rack design doesn't look as adjustable, and not sure if I like having the tubing inside the unit and it being all plastic, looks like a point of failure over years of use.
I agree with the use of plastic around the baskets. Looking at the 5000 series, they do t have it so it seems to be purely for aesthetic purposes. So when/if it degrades it shouldn’t be too big a deal or impact functionality. And you are correct, while this is very adjustable compared to nearly any other current dishwasher on the market, it does seem to be less adjustable than the older models. In particular I really liked the way the cup shelves on the middle rack was designed in the older series, the new ones don’t have as many height positions and this is very noticeable.
@@MichaelIZnow a year later (at 7 years ownership) the Miele G6000 series dishwasher now sounds like the motor is whining and might start to go out. A new circulation motor is pushing $600 and to replace yourself as their techs are about $400 labor. So not sure if I'll do it as I don't want to have to buy a new dishwasher again.
Hello, I’m in the process of replacing my Kenmore dishwasher that lasted 26 years. I’m considering a Miele or a Bosch, but I hear the drying on the Bosch is not good. I also heard about the problems with the service department with Miele. Have you had any problems with your Miele? Thanks.
The Technician Service (SEPARATE from their very bad Customer Service dept) from Miele is very, very good as long as you're in an area with the service. I have had no real issues with my Miele dishwasher so far. It should dry somewhat better than a Bosch, however both Miele and Bosch will struggle a bit to dry plastics as they do not retain heat- this is the main reason you hear that Bosch does not dry well. Neither unit has an exposed heating element for drying which makes them less effective at drying plastics but means you can put plastics on any rack. Glass/Cermanics/etc will come out dry in both units. As long as you understand why they dry the way they do, there's no real deficiency here- it's just a tradeoff. This also reduces your electric bill. The exception to this is the Bosch 800 & Benchmark series which have a unique mineral heating system to dry plastics but I am dubious of its long term reliability.
@@MadLadsAnonymous Even with their odd zeolite drying system, I do think they should have the auto-open door like on the 500 series. Weird thing to leave out for sure. Regarding your door, have you adjusted the springs? My parents Miele was maladjusted the same as you described, a few minutes with a screwdriver was all that was needed to correct it.
@@MichaelIZ No! I had no idea about the springs. Will see if the manual mentions anything. It is a good dishwasher, just seems like it could be better. But we have no regrets.
Sorry to hear about the miele@home functions missing. That is indeed odd. I see no reason why it has WiFi and then you cannot do anything with it. What is a bit odd is that you first have to switch on the device in the app before you can do anything, did you try that? Alao on the autodos: you can refill them yourself. It really is a great comfort feature.
Yes, I did try that. I went back and forth with Miele customer support and a technician for weeks and they confirmed that the website and all brochures were incorrect in listing AutoStart/remote control as a feature, it simply does not have those capabilities (I have written confirmation from them). As far as my state law goes, it seems that they did indeed false advertise. Very upsetting at this price to be treated this way.
I was thinking to buy a new Miele as well but I'm sceptical about the filter system, as the filter of my current Miele offers me much more trust at avoiding my drain pipe being clogged one day. I asked the salesman in the appliances store about this and he said, that I have a good point there and that it's better to rinse everything off beforehand to avoid problems with your drain. I thought, ok, so, What's the purpose of a dishwasher then, making my life easier and give me more free time. These new filters are not the greatest design. So, what I like to know, what happened to the baked on dirt which was on your oven dish. Usually this is a lot of cheese and other stuff, ground meat, vegetables etc. How much of that, did you found in the filter after the machine was finished with the cycle? I was on vacation a while ago and had booked an apartment with fully equipped kitchen, it had a Bosch dishwasher with the very same odd filter system built in. So I tested it.. Without pre rinsing anything, everything came out clean but not entirely dry, but where were all the washed off particles?? They had all being washed away to the sewer. Only one bigger sizes particle stayed in the filter. So this experience made me realize, to look closely what to choose next when my current dishwasher gives up the ghost completely.
Thank you for posting. I am looking for a replacement dishwasher to my Bosch which I didn’t quite like so am looking at a Miele and came across your review
Even the Boschs don't, they use a sprinkler-type on top which I thought was weird since even Whirlpool often uses a mini-arm. But I haven't seen any other company use one as big as Miele up there, I think it helps with good silverware cleaning.
We plan to buy a Miele over Bosch. Living near Germany there are many more choices [50+ DW models] Reports on customer service seem to be much better. The retailer is just 5 mins away and has been great. Sorry to hear about your experience but thankfully Miele got the most important part right - your dishes come out clean.
The necessity to tap the 'OK' button to start or resume a selected cycle, is required by UL to prevent the unintentional operation of the dishwasher. Applies to all brands.