I'm sorry to hear that your collar didn't come with a charger. Please don't worry; we'll resolve this issue for you. Kindly send an email to support@elecane.com with your order number and a description of the problem, and we'll assist you further. Thank you for bringing this to our attention.
What's truly amazing about our collar is that it doesn't have any prongs that could potentially harm your dog's neck. We designed it with your pet's safety in mind, making it an ideal choice for small dog breeds. Your dog can train comfortably and safely with our collar.
The time it takes for our collar to show significant results can vary depending on the dog and its unique behavior. Some dogs respond to the training faster, while others may take a bit longer. Consistency in training and patience are key. If you have any specific questions or need assistance with the collar, please feel free to reach out to our support team at support@elecane.com. We're here to help!
Hello! Elecane provides a 12-month warranty on Rechargeable Dog Bark Collars. Please get in touch with us via Amazon if you have any queries or concerns, or send an email to support@elecane.com.
Thank you for sharing your positive feedback! We're delighted to hear that the collar is working well for you and your dog. If you have any questions or need further assistance in the future, please don't hesitate to reach out. Happy training!
Of course, we're here to help! Please send us an email at support@elecane.com with more details about the issue you're facing with putting it back together, and we'll provide you with step-by-step instructions or assistance to get it sorted out. Your satisfaction is important to us, and we're committed to helping you with any product-related questions or concerns.
