Painful to watch...the agents need to talk like real people not the horrible scripts...i get anxiety waiting for them to hurry up and finish saying all they're bullshit-we appreciate you call with your contact number ect ect ect ect😢
I work in a call center and it has been really tricky to understand what the native speakers say. I feel I panic everytime it takes place. It is really important to enhance but I am not able to catch the ideas.