Have you tried it from another device? Opening the files through a desktop device could resolve the issue!

@@redsocialmarketing hey i did open the file. But that wasn't much useful to me as i wanted to find the reel which comment i liked

Hey @sirlaylow2474 we tried going through the same steps today and confirmed the method still works. Instagram should send you an email once your activity data is available for download. Feel free to let us know if you have any questions.

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We hope you found the video useful!

Is it a new account? The actions only appear if you have liked comments on the platform. Additionally, also check the format of the downloaded file. Try using the html format.

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Could you please elaborate on your issue?

The file can take up to 48 hours to be delivered. Are you still facing the same issue?

@@redsocialmarketing no thank you for your information. (The problem is solved)

​@redsocialmarketing I didn't receive the file though I did all your steps month ago,where can I find it or what should I write?

@@Muslim._.girl00 That's odd, was the file never made available to download from Instagram, or are you having trouble locating the file on your device?

Glad you found the video useful 👍