Got Memories based in Phoenix, Arizona, USA. Established in 2002 by Phil Thomas from Cheltenham, England. Services include the digitizing of analog media from the last 100 years to current digital media via USB & Cloud.
Got Memories focus is on high quality transfers to digital offering restoration & data recovery services to combat the ever worsening conditions of analog media, alongside offering impeccable, first class, personalized customer service to match the personal and priceless media that people are entrusting Got Memories with.
Video & Camcorder Media formats accepted: VHS, VHS-C, Video 8, Hi8, Digital 8, Mini DV, Betamax, Micro MV, Umatic & Betacam SP.
Film Formats accepted: 8mm, Super 8, Super 8 Sound, 16mm & 16mm Sound.
I was so sad going through my parents old CDs and seeing most of them blank. Then I came across this video, and I just wanted to say thank you so much for posting this! I was giving up all hope of seeing anything on these disks, but lo and behold, putting them in the old Sony Handy cam showed me there's some footage left that just needs to be finalized! Thank you again!
Great to hear! Glad you found my channel and if you feel like leaving a Google or yelp review, that’s always appreciated! Always trying to keep the numbers up and spread the word because a lot of people are throwing them away thinking they’re blank or defective! Anyway, thanks for the comment and glad I could help!!
Hey Phil, Do you know if these Sony ones are suitable for all brands of Camcorders or do I need to look out for a specific tape? I saw someone ask in the comments if the cassette is 8mm, any way of easily identifying the tape or are all mini DV tapes the same diameter? I I have a Panasonic NV-GS27. It hasn't been touched in a while and I know that it will probably need a head clean after I get a new charger for it. Sorry for the several questions but it's really nice to see you are still responding to messages :)
my problem is that the video plays smooth on the camera but choppy in the elgato video capture software, i have 5 tapes, the other 4 were fine. on the camera screen everything is smooth but on my mac mini m2 the video is choppy and the recorded time is also behind time wise. i already restarted ect. help
Hi! I got a problem with my handycam. Went on a trip and took some couple clips, i was able to watch it through my cam but by the end of the trip went i tried to watch it, it suddenly disappeared. Are there any way for me to get it back?
Are you playing them on a vcr and they’re not clear? If you fill out the quote form at gotmemories.com and fill it out and need a clear overhead pic to with cases off.
THIS FORMAT IS SUCH A PAIN IN THE ASS!! My camera and tapes are in immaculate condition (with manuals and adverts and everything!), and I STILL spent the better part of a week fiddling with cables and adapters. I ended up pulling out a laptop as old as the last time anything was filmed on the damn thing and was FINALLY able to transfer the tapes with Windows freaking Movie Maker via mini firewire. Oh well. At least now I have a video of me riding a horse in 2007, I guess. 🤣
@@gotmemories I also now have a video of me doing a godawful rendition of the Thriller dance in middle school, lol. I was not a very coordinated child. Anyway now I get the joy of faffing about with VirtualDub codec settings so I can burn them to DVD and send them to my grandma. Yaaaaaay! The amount of data you're moving when you digitize these things is insane.
Hello, I have purchased a bunch of old betamax from flea market and the quality is terrible . What is your advise for me to restore them ? I appreciate the help
Try on different players and learn how to fix them, only way. Tapes could be done for also. No coming back from that if that’s the case. Be prepared to spend a lot of money on working, warrantied players.
I suddenly understand why my dad still stores our old VHS tapes in the house, with the rest of the movies on Blu-ray, despite my parents not even having a TV that can be hooked up to a VCR anymore, rather than shoving them in their humid Pacific Northwest garage.
hi have had the pinch roller not moving in the betacam decks i had to take the lid of the decks before i use them there's not alot of VHS decks working in the uk i can get of ebay now
The Wolverine result looks like total garbage to me (especially because of the inherent video noise.) I've purchased other Wolverine scanning products and they've also been terrible. Fortunately, they were Amazon purchases and I was able to get full refunds. Stay away from that brand.
Welcome to my world lol! These mini DVD’s are the Bermuda Triangle of media formats. No rhyme or reason, just a complete rushed out, non uniformity s*it show. Try CD roller if you want to go down the rabbit hole of data recovery, if you’d like me to do them, I am available.
Not really, check google maps for companies and check their reviews and hopefully they’ve got a RU-vid channel or can send you a quick video on their process/equipment.
Hi, I’m 14 years old and do video converting such as, vhs,hi8,8mm,MiniDV,Betamax, Vhs c, super8,8mm,reel to reel music, 78s,45s,331/3 and 16rpm records and negatives/slides and much more. Ok, so I have a 8 mm Sony Handycam DCR-TRV310 and I’m having a problem putting in a tape and it keeps giving me an error code and it is not accepting a tape. I tried running it through head cleaner and tried taking apart and cleaning the actual video head but still no luck. Do you know how I can fix it? If so, please let me know!
@@gotmemoriesYea it is but I was able to figure it out i’m finalizing the disc right now so I will put it in my cd player to check if it works one more time
Im going to test out the head cleaner as suggested. Thanks. When I playback tapes (and, to be clear I have not touched the camcorder or my tapes in about 21 years) when I try and playback a tape I don't get bars but a get a pixelated image and distorted sound. Could this be dirty heads? It looks a lot like your video at 5:00 but even more distorted. I thought it maybe the camcorder itself but when I put in a blank DV cassette and record and then playback it looks fine. So assume the heads are either dirty or the tapes are balked.
Could be a number of things. Get 2-3 more camcorders and check against the first one. If all are exactly the same it’s the tape, if different, it’s the players.
I've been binging your content because I'm trying to do some other fire family tapes as a Christmas present for the kids. I'm looking for a super VHS player, is there one you recommend that's not a professional type. I noticed all of your players are Panasonic that I could read
These days, a good player is a working player. All the best out there, everything’s typically 30-40 years old and been ran into the ground by 15-20 other people just like you trying to digitize home movies and then reselling on eBay.
Do I need to put them film from the cartridge onto super 8 reels or can it go on a 8mm reel? Also where can I purchase super 8 reels to put the film onto?
I have some regular 8mm home movie film with a single magnetic strip. These would've been produced in 1962, at the latest. I've never heard it, as I've only seen the film content after it's been captured. I do have an 8mm projector (Eumig P8), which does not support sound. It does have a section to allow synchronising an external tape. Makes me wonder if he (my grandfather), recorded audio separately and had it added, later, or something else? Hard to think why there's a magnetic strip on it. I'm trying to come up with an audio capture method running the strip past a cassette head. Only done preliminary testing with a piece of super 8 with sound. The head is able to pick it up audio, but nothing recognizable with the current testing. The big concern is in not damaging the film. Any guesses why an 8mm film of that era would have a magnetic strip?
Regular 8 with sound is very rare and it was a sep recording, not a sync ‘live’ … there are R8 mag projectors out there but very expensive. Some can cost a couple grand refurb. Might get lucky and find one cheaper.
@@gotmemories I managed to get a rudimentary audio clip from one of my regular 8 films. As you suggested, It is not sync audio, but appears to be narration. I'll continue to work on a system for getting the entirety of it. Again, main concern is in not damaging the film, but I also need to ensure constant speed. Specific speed is not particularly important, as I can fix that in post. Cheers!
Just hearing your opinion on these services has caused me to learn from RU-vid how to repair tapes and clean them on my own! I have saved a fortune and I am very proud of myself lol!
So I started doing some transfers for someone who brought me 70 VHS tapes. First 22 videos played great. Then all of a sudden I started having a jumpy picture. I cleaned the heads, tried adjusting the head and still had no improvement. Found a brand new, unopened Sony player on eBay and bought it. It has the same issue! What do you think?
Buy more players and check against those and also could’ve been recorded like that. Put the tapes back in your original that transferred clean and see if they’re looking like crap now. Lots of cross referencing in this game.
@@gotmemories think I found the issue. i plugged the VCR directly into a TV and it plays smoothly. so apparently, my capture software ran fine on my old Windows 7 machine but doesn't like Windows 10 for some reason.
Persistence! Fully agree with you - we're a small shop and have been doing it for 21 years now. You have to be organized and 100% focused - can't even imagine what is going on at the large "box" transfer houses. Don't know how they can sleep at night when they slap a sticker on the tape and call it a day. Keep up the good work!
I just bought a Betacam sp tape which features a rare 30-minute press kit of the Indiana Jones Ride. I did not know that the tape was an entirely different thing compared to VHS. I am now having a tough time finding a player, such as this, to get the footage off the tape to transfer it to be digital. Can you please suggest a good model that isn't super expensive so I can archive the video?
Good luck, they’re all usually junk. Weigh a ton and shipping is $$$ and then it won’t work then shipping it back or finding parts and a repair person is a needle in a haystack. I can digitize it but I do have $350 min on any orders I take in, that will still be less than any working player and also the messy drama involved.
I must have 40 old 8mm movie tapes and have started to copy them to digital myself. I was able to buy a good old working camcorder and to find the extra parts for it I needed on eBay such as a battery and a battery charger. I am using my iPhone to film off of my TV as the tapes play. I am able to have the room completely dark and I have a huge TV to film off of and it’s working great with no background light or noise. Copying them directly to a computer is a nightmare so I am taking the easy route! I can instantly share the movies to my family members and they love it. If I want to, I can download the movies from my iphone to my computer and burn them on a disk later on. However, after just a few tapes, the heads are dirty on the camcorder so I’m having to learn how to clean those too. Thank God for RU-vid and for people like you that are helping us little people figure this out! I have successfully been able to repair tapes that have broken myself. Yay!!! RU-vid is awesome!
You are spot on. I have my own company that does tape / film / audio transfers (as you) and I actually spoke with the two founders, Nick Macco and Adam Boeselager at the beginning of their company around 2006. They were originally called AMB Media, moved to an office in Chattanooga and met up with some fancy web designers. You will never find a photo of their equipment, but I am remember way back their BBB complaints were sky-rocketing. They then created a beautiful website, renamed themselves to Southtree and you should read about the worker's conditions. They tricked Chattanooga into giving them some top Entrepreneurial award and just put all their effort on designing their website, logos, blogs, etc. The workers have zero experience. Just minimum wage paying jobs for most. Now they acquired the "Kodak" brand name -- didn't it go bankrupt? They are slick and will take your money. Their company is currently suing other transfer companies about using a box to ship your tapes. It is ridiculous. Take your precious media anywhere but Southtree, aka Memory Box aka Kodak for your video transfer needs. Please. I too receive tapes with stickers from Southtree on them. Always speak to a live person. Always ask what type of equipment they use to convert your tapes. You will be glad you did. It is so sad, when these are tapes with irreplaceable memories and they treated like garbage. Good video there.
I do video and audio transfers on a small scale, mostly re-doing failed attempts by companies like Legacybox. I've had clients who have suffered the same thing you're discussing. I've even had clients tell me that their tapes were lost or damaged by these crummy companies. Most of what I do is fix problems either caused by these incompetent firms, or transfer tapes they claimed could not be transferred. It's not just low-quality employees, it's low-quality companies.
These nationwide big box companies use a film scanner called MOVIESTUFF a not good scanner. In order to get sound you have to be very talented and knowledgeable in film to get sound. These companies are crooked. Great video.
My late father have a HITACHI DZ-MV380A the camcorder can't read the disc and to this year my uncle try to find the original industry to reset it but still haven't found one so I searched in RU-vid and saw this video but I can't do anything about it yet because the camcorder is not with me, it's with my uncle.
It’s the worst manufacturer for problems. Even with the original camcorder or working camcorder. Even worse with scratches and heat exposure. It’s all data recovery & software required usually and a heap of time and patience.
how to transfer the video to pc? I connected my camcorder and it's not showing connected. I have I guess the firm drive software cd, but the current PCs or iMacs do not have cd/DVD anymore. Even if I get external CD/DVD player for PC/Imac I am not sure if the the software drive for the camcorder is going to work as it might be too old. Is the only way for it to work is getting a dvd player? Is there a way to connect my camcorder to the PC/Imac and transfer the videos to it?
Thanks so much for this! What about in the case where when you fast forward or reverse it doesn't show anything but a blue screen? But you know theres footage there because you've seen it before but now it only shows a blue screen.
Hey any idea on why does the mini dv camcorder bootloop? Like i have a sony dcr hc 26 which bootloops with battery or ac or any other power methods the cassette tray also does not open i have changed the battery too
Hundreds of employees. 😂 such passion. Love it. I only used three machines - my old VHS player, VHS rewinder, and two 8 mm camcorders and a transfer device. Cleaning was a big issue. All our memories on a 256 Gbyte usb stick. What will replace this someday?
