Thank you for reaching out! The software you're referring to is ConceptDraw DIAGRAM 17, which is part of our ConceptDraw Office 10 suite. You can find more information about it on our website: www.conceptdraw.com/products/drawing-tool After registering for the first time, you'll automatically receive a 21-day trial license to evaluate the software's capabilities without any obligations. To download the software and start your trial, please visit: my.conceptdraw.com/account/downloads.php It's important to ensure that your license is properly synchronized with your account. Here's a guide on how to do it: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license Additionally, our STORE app is available for your convenience. Here's how to use it: www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store For further assistance, please don't hesitate to contact us at support@conceptdraw.com. We're here to help! Sincerely, Customer Support Manager CSOdessa Plan. Do. Communicate. ConceptDraw.com +1 (877) 441-1150 Toll Free"

@@CSOdessa uhh I don’t have any money so I’m sticking to EdrawMax

Thank you for reaching out! The software you're referring to is ConceptDraw DIAGRAM 17, which is part of our ConceptDraw Office 10 suite. You can find more information about it on our website: www.conceptdraw.com/products/drawing-tool After registering for the first time, you'll automatically receive a 21-day trial license to evaluate the software's capabilities without any obligations. To download the software and start your trial, please visit: my.conceptdraw.com/account/downloads.php It's important to ensure that your license is properly synchronized with your account. Here's a guide on how to do it: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license Additionally, our STORE app is available for your convenience. Here's how to use it: www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store For further assistance, please don't hesitate to contact us at support@conceptdraw.com. We're here to help! Sincerely, Customer Support Manager CSOdessa Plan. Do. Communicate. ConceptDraw.com +1 (877) 441-1150 Toll Free"

Dear @CEFSUBHASHREES Certainly! Here's the app link you requested: ConceptDraw Drawing Tool. www.conceptdraw.com/products/drawing-tool Additionally, upon registering on our website my.conceptdraw.com/registration/login.php , you'll receive a complimentary 21-day trial to evaluate our product. We hope you find it useful! my.conceptdraw.com/account/downloads.php

Hello Joblow9752, If you have any questions please email us at support@conceptdraw.com Sincerely, Customer support manager CS Odessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free

We, here at CS Odessa, are thrilled to introduce you to the new ConceptDraw OFFICE v10 and its tools for macOS and Windows. The experienced development team consistently updates ConceptDraw products to stay relevant with business users around the globe. ConceptDraw OFFICE v10 (Diagram 17) brings a set of improvements that help professionals visualize, maintain, and communicate all aspects of business workflows even more efficiently. It delivers new versions of each of the three components and enhanced access to integrated business diagramming, mind mapping, and project management solutions for macOS and Windows. Briefly about what’s new in OFFICE v10. www.conceptdraw.com/products/office/conceptdraw-office-what-is-new #conceptdraw #software #release #upgrading #updatesoftware #diagram #mindmapping #projectmanagement

To answer all your possible questions please check our terms and conditions below: • Software language - English (no automatic translation to Chinese language) • You can start with our PDF Manuals. www.conceptdraw.com/helpdesk/pdf • A huge scope of our basic tutorials may be found HERE as well. ru-vid.comvideos • Not Cloud-based. • Cross-platform /Windows and MacOS/ • No support for Linux as of yet. • We license per person and it is a lifetime license. / one-time licensing (The license in this case acts as a constant regardless of its version.) • No annual subscription fees!!! • All minor updates (for separate tools) to the current version are free (every 3 months), • All major updates (for Office suit) are subject to a fee (once per year). (So, usually our customers upgrade towards the end of each year, close to the release which happens around October/November, and get the upgrade for free) • For trial we issue a FREE 21-day trial period. • my.conceptdraw.com/account/downloads.php Prices can be found from the link provided below: my.conceptdraw.com/buy/catalog.php • Here you can track your trial license you have (or will have after signing in): • my.conceptdraw.com/account/my-activated-licenses.php?trial • Online delivery. • Desktop /laptop only. No IPads, or IPods. /the application is massive and requires significant resources for data processing and downloading. • No i Cloud storage . • The License Key is unique and valid only for the current license and used only during the first registration. Sincerely, Customer support manager CS Odessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free Like us on Facebook

Спасибо что связались с нами. ConceptDraw OFFICE 10 - это мощный пакет программного обеспечения, специально разработанный для бизнес-менеджеров всех типов, а также разработанный для решения любых бизнес-задач, над которыми вы можете работать . Он включает в себя три интегрированных программных продукта, совместимых с macOS и Windows. Пакет сочетает в себе программное обеспечение для построения бизнес-диаграмм, интеллект-карт (MindMap) и управления проектами. ConceptDraw OFFICE 10 необходим для проведения мозговых штурмов, создания диаграмм, схем, интеллект-карт (MindMaps), планов проектов, информационных панелей, презентаций и многих других бизнес-визуализаций. Пройдите по ссылке ниже и узнайте больше о нашем продукте: www.conceptdraw.com/products/ Новейшая версия ConceptDraw DIAGRAM 17 (ранее известная как ConceptDraw PRO) гарантирует, что она по-прежнему будет ведущим в мире профессиональным и простым в использовании программным обеспечением для построения бизнес-схем. ConceptDraw DIAGRAM 17 предоставляет полный спектр решений для создания бизнес-графической документации с тысячами трафаретов и сотнями шаблонов для быстрого построения диаграмм. Решения ConceptDraw предлагают специальные бизнес-дополнения для поддержки широкого спектра требований к рабочему процессу. ConceptDraw DIAGRAM 17 - это универсальный инструмент для создания диаграмм, который обеспечивает обмен рисунками и помогает в совместной работе посредством презентаций и множества вариантов экспорта. Пройдите по ссылке ниже: www.conceptdraw.com/products/drawing-tool И последнее: Вам не нужно сразу приобретать наше программное обеспечение, поскольку мы предоставляем 21-дневный пробный период. в ходе которого вы сможете оценить все преимущества нашего программного обеспечения. Вы можете скачать пробную версию по ссылке ниже: my.conceptdraw.com/account/downloads.php Эта пробная лицензия позволяет приложениям работать в полнофункциональном режиме. Вот инструкции о том, как начать: www.conceptdraw.com/helpdesk/how-to-trial-conceptdraw-products Обратите внимание: согласно нашей официальной политике невозврата средств, мы не можем обработать возврат средств, поскольку любому пользователю доступен полнофункциональный бесплатный 21-дневный пробный период. как работают наши программные продукты перед покупкой: www.conceptdraw.com/products/privacy Если у вас возникнут дополнительные вопросы, задавайте их без промедления. support@conceptdraw.com Искренне, Менеджер поддержки клиентов www.ConceptDraw.com

We are proud to announce the release of the next generation of our popular business visualization software, ConceptDraw OFFICE 10. The CS Odessa development team is constantly updating ConceptDraw products to ensure they remain relevant to business users around the world. In addition to successfully adapting the entire ConceptDraw product line for macOS to Apple Silicon and compatibility with the latest macOS 14 Sonoma, the new version of the diagramming software, mind mapping tool, and project management software contains a number of improvements and feature enhancements for both macOS and Windows. Briefly about what's new in the applications included in ConceptDraw OFFICE 10. Please follow the link below: www.conceptdraw.com/products/

Dear muskaan1537, Thank you for your question! The software is called ConceptDraw DIAGRAM 17: www.conceptdraw.com/products/drawing-tool Here is our website www.conceptdraw.com After first time registration you get a 21-day trial license to check the quality of our software. No strings attached. Here is the link for downloading the 21-day trial: my.conceptdraw.com/account/downloads.php A proper sync is a must that connects your license with your account. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at: support@conceptdraw.com Sincerely, Customer support manager CSOdessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free

Dear @user-tv7 Thank you for your sincere feedback. In any case, we will be glad to see you in the ranks of our users whenever you are ready. Below is the link for downloading our 21-day trial: my.conceptdraw.com/account/downloads.php Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license We also have the “Getting Started Guides”, that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please ask with no delay. Customer support CS Odessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free support@conceptdraw.com

Dear @nduomachidimma You can simulate your chemical processes and construct your own projects, but not automatically. Automation is not provided in this software. Please follow the link below to learn more about our product www.conceptdraw.com/products/ You do not need to purchase our software right away since we provide a 21-day trial during which you will be able to appreciate all the advantages of our software. You can download the trial from the link provided below: my.conceptdraw.com/account/downloads.php This trial license allows the apps to work in a fully-functional mode. More info on DIAGRAM v.16 you need for that: www.conceptdraw.com/products/drawing-tool Should you have further questions, please e mail us at support@conceptdraw.com Sincerely, Scott Douglas Customer support manager Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free Like us on Facebook

Dear Mryip06 Unfortunately, our application does not have such a function. You may install a free 21-day trial: www.conceptdraw.com/products/drawing-tool Also, you can start with our PDF Manuals, www.conceptdraw.com/helpdesk/pdf then may continue with our video room. www.conceptdraw.com/video/products A huge scope of tutorials may be found on our RU-vid channel as well. ru-vid.comvideos If you have any questions, please let us know.

Dear boulejouadilyas839 Thank you for your question. After first-time registration, you get a 21-day trial license to check the quality of our software. FREE No strings attached. Here is the link for downloading the 21-day trial: my.conceptdraw.com/account/downloads.php A proper sync is a must that connects your license with your account. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at: support@conceptdraw.com Sincerely,

Dear Seven5749 Thank you for your question! The software is called ConceptDraw DIAGRAM v.16 (from Office 9 suite): www.conceptdraw.com/products/drawing-tool Here is our website www.conceptdraw.com After first-time registration, you get a 21-day trial license to check the quality of our software. No strings attached. Here is the link for downloading the software: my.conceptdraw.com/account/downloads.php A proper sync is a must that connects your license with your account. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app: www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at: support@conceptdraw.com Sincerely, Customer support manager CSOdessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll-Free

how do you know you have the right measurements

Thank you for your question! The software is called ConceptDraw DIAGRAM v.16 (from Office 9 suite): www.conceptdraw.com/products/drawing-tool Here is our website www.conceptdraw.com After first-time registration, you get a 21-day trial license to check the quality of our software. No strings attached. Here is the link for downloading the software: my.conceptdraw.com/account/downloads.php A proper sync is a must that connects your license with your account. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at: support@conceptdraw.com Sincerely, Customer support manager CSOdessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll-Free

Thank you for your question! The software is called ConceptDraw DIAGRAM 16 (from Office 9 suite): www.conceptdraw.com/products/drawing-tool Here is our website www.conceptdraw.com After first-time registration, you get a 21-day trial license to check the quality of our software. No strings attached. Here is the link for downloading the software: my.conceptdraw.com/account/downloads.php A proper sync is a must that connects your license with your account. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at: support@conceptdraw.com Sincerely, Customer support manager CSOdessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll-Free

Dear JagdishKumar-fk8vq , Thank you for contacting us with your question. First of all please register (open an account) on our official website www.conceptdraw.com/ When registered our 21-day trial license will automatically be assigned to your account to appreciate our product’s quality and understand its principals. After the trial is over you will be prompt to purchase our license. Make sure you indicate your status (during registration) in order to receive a corresponding discount. In case of purchasing please follow the link below: my.conceptdraw.com/buy/catalog.php?cat=single The link will be available for you after you sign in. Here is the link for downloading the 21-day trial (after you sign in): my.conceptdraw.com/account/downloads.php A proper sync that connects your license with your account is a must. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please e-mail us at support@conceptdraw.com

Hello Daniella, Of course you can. If you have more questions please email us at support@conceptdraw .com and we will reply to you once we see your email. Also Here is the link for downloading the 21-day trial to see how it works on your computer before purchasing: my.conceptdraw.com/account/downloads.php A proper sync that connects your license with your account is a must. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at support@conceptdraw.com

Dear Koketso Mashoko Thank you for your interest in our products. To learn more about our Diagram v16 please follow the link below: www.conceptdraw.com/products/drawing-tool Diagram 16 is capable of importing and exporting files to PowerPoint format. www.conceptdraw.com/helpdesk/how-to-create-block-diagram-in-powerpoint Here is our website: www.conceptdraw.com After first time registration you get a 21-day trial license to check the quality of our software. No strings attached. Here is the link for downloading the software: my.conceptdraw.com/account/downloads.php A proper sync is a must that connects your license with your account. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at: support@conceptdraw.com Sincerely, Customer support manager CSOdessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free

Hello Mark Would please be more specific with your question? we would be happy to assist. best regards, Sincerely, Customer support manager CS Odessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free

Dear Raymond Thank you for your question! The software is called ConceptDraw DIAGRAM 16: www.conceptdraw.com/products/drawing-tool Here is our website www.conceptdraw.com After first time registration you get a 21-day trial license to check the quality of our software. No strings attached. Here is the link for downloading the software: my.conceptdraw.com/account/downloads.php A proper sync is a must that connects your license with your account. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at: support@conceptdraw.com Sincerely, Customer support manager CSOdessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free

Thank you for your question! The software is called ConceptDraw DIAGRAM 14: www.conceptdraw.com/products/drawing-tool Here is our website www.conceptdraw.com After first time registration you get a 21-day trial license to check the quality of our software. No strings attached. Here is the link for downloading the software: my.conceptdraw.com/account/downloads.php A proper sync is a must that connects your license with your account. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at: support@conceptdraw.com Sincerely, Customer support manager CSOdessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free

Dear DeWayne Young Thank you for your sincere feedback. To begin with, I would strongly recommend that you do not rush with the purchase, but use our 21-day trial and evaluate its quality. Get registered first. my.conceptdraw.com/account/ Website to download the trial: my.conceptdraw.com/account/downloads.php No strings attached. it starts and ends automatically. You will be prompt to purchase when the trial is over. Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license As our new customer you will be entitled for an Single-user license with up to 40% off (for entire Office 9 suite) from the original price from the link below: my.conceptdraw.com/buy/catalog.php?cat=single Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Please note: according to our official non-refund policy, we are not able to process refunds since a fully-functional free 21-day trial period is available to any user to see the way our software products work before purchasing: www.conceptdraw.com/products/privacy Should you have further questions, please contact us at: support@conceptdraw.com Sincerely. Customer support manager CS Odessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free

Dear Khaled, Thank you for your question! The software is called ConceptDraw DIAGRAM 14: www.conceptdraw.com/products/drawing-tool Here is our website www.conceptdraw.com After first time registration you get a 21-day trial license to check the quality of our software. No strings attached. Here is the link for downloading the 21-day trial: my.conceptdraw.com/account/downloads.php A proper sync is a must that connects your license with your account. How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at: support@conceptdraw.com Sincerely, Customer support manager CSOdessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free

Hello Nick, thank you for your interest in ConceptDraw products. It is called Diagram v16 (from Office 9) ConceptDraw OFFICE v9 contains three integrated products that assist in any business management activity: DIAGRAM v16 - professional-quality graphic solutions of all sorts for all businesses MINDMAP v14 - is essential to strategic planning, knowledge and team management PROJECT v13 - provides a professional approach to portfolio and project management each new user get a free 21-day trial to see how it works for him/her and appreciate its quality. Here is the link for downloading the trial: my.conceptdraw.com/account/downloads.php How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license Proper synchronization is a must as it synchronizes your license with your account online. How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at support@conceptdraw.com Sincerely, Scott Douglas Customer support manager CS Odessa Plan. Do.Communicate. www.ConceptDraw.com +1 (877)441-1150 Toll Free Like us on Facebook

Hello Saudi Ahmed, Answering your question. It is called ConceptDraw DIAGRAM . More can be learned from the link provided below: www.conceptdraw.com/products/drawing-tool Here is more info on our products: www.conceptdraw.com/products/ Here is the link for downloading the 21-day trial: my.conceptdraw.com/account/downloads.php How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store Proper synchronization is a must as it synchronizes your license with your account online. We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please email us at support@conceptdraw.com and we will get back to you once we get your email.

dear Diego, thank you for your reply. we do offer our basic training videos that will help you understand the principles of working with our product:  You can start with our PDF Manuals. www.conceptdraw.com/helpdesk/pdf  A huge scope of our basic tutorials may be found HERE as well. ru-vid.comvideos Many useful “Solutions” can be found in our Solution Park. www.conceptdraw.com/solution-park/ There are 170 Free and 66 Premium solutions: (including 648 Free and 414 premium libraries). Free solutions: www.conceptdraw.com/solution-park/free Premium solutions: www.conceptdraw.com/solution-park/paid  How To Download and Install a Free Solution: www.conceptdraw.com/helpdesk/how-to-install-solutions-from-solution-park  How To Download and Install a Premium Solution: www.conceptdraw.com/helpdesk/how-to-install-paid-solutions-from-solution-park  How To Use the STORE app: www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store  STORE app for MacOS and Windows: www.conceptdraw.com/helpdesk/content/store/conceptdraw-store-mac  Downloading: Here is the link for downloading the software: my.conceptdraw.com/account/downloads.php Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license  Helpdesk: In all other cases, the “F1” key (for Windows and “help” tab for macOS) (when in Diagram, MindMap and/or Project) comes in handy, where you can always find answers to your questions and you don’t have to wait long if you need an urgent answer.  Submitting a ticket: If you have questions regarding our software's features, you can submit a Help Desk ticket HERE, my.conceptdraw.com/a.php?i=c5d2rC&12531617 or Should you have further questions, please email us at support@conceptdraw.com and we will get back to you promptly.

Dear Maezelle Secuya thank you for getting back to us with your question. Our SW is not free BUT we do have a 21-day fully-functional free 21-day trial available to any user to see the way our software products work before purchasing. Here is the link for downloading the SW: my.conceptdraw.com/account/downloads.php How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store FAQ Please check out ConceptDraw Office v9 FAQ and see what all of the excitement is about: conceptdraw.com/products/office/faq What’s New The latest release is ConceptDraw OFFICE v9: www.conceptdraw.com/products/office/conceptdraw-office-what-is-new Creating a ticket in ConceptDraw: helpdesk.conceptdraw.com/ticket.php How To sync: Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license We also have the “Getting Started Guides”, for you to check out that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf Should you have further questions, please у mail us at support@conceptdraw.com

Just recently (last month ) we had our Office upgraded up to version 10 . Please check our website . www.conceptdraw.com/products/

ConceptDraw OFFICE v9 is a powerful software suite especially tailored for business managers of all types, but also designed to be comprehensive for whatever business task you are working on. It includes three integrated software products that are macOS and Windows compatible. The suite combines business diagramming, mind mapping, and project management software. ConceptDraw OFFICE v9 is essential to provide brainstorming sessions and create diagrams, schematics, mind maps, project plans, dashboards, presentations, and many other business visualizations. ConceptDraw OFFICE v9 contains three integrated products that assist in any business management activity: DIAGRAM v16 - professional-quality graphic solutions of all sorts for all businesses MINDMAP v14 - is essential to strategic planning, knowledge, and team management PROJECT v13 - provides a professional approach to portfolio and project management All three apps integrate with each other by the INGYRE technology used to seamlessly organize the data exchange between the three products within OFFICE. What do you need ConceptDraw OFFICE v9 for? Well, project managers and business managers, involved in the development of any type of project, that have to present themselves and their projects clearly, to a knowledgeable audience. For products or processes that use various concepts to introduce themselves and their functionality, ConceptDraw OFFICE v9 is the right choice.

Christian, Please follow the link below: www.conceptdraw.com/solution-park/maps-directional and this one: www.conceptdraw.com/solution-park/vehicular-networking From "Maps" area. Download in the Store app, and use in the Diagram. It's a free solution. Many useful “Solutions” can be found in our Solution Park. There are 170 Free and 63 Premium solutions: (including 648 Free and 414 premium libraries). Free solutions: www.conceptdraw.com/solution-park/free Premium solutions: www.conceptdraw.com/solution-park/paid Download and Install a Free Solution: www.conceptdraw.com/helpdesk/how-to-install-solutions-from-solution-park Download and Install a Premium Solution: www.conceptdraw.com/helpdesk/how-to-install-paid-solutions-from-solution-park How To Use the STORE app: www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store STORE app for MacOS and Windows: www.conceptdraw.com/helpdesk/content/store/conceptdraw-store-mac Downloading: Here is the link for downloading the software: my.conceptdraw.com/account/downloads.php Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license Helpdesk: In all other cases, the “F1” key (for Windows and “help” tab for macOS) (when in Diagram, MindMap and/or Project) will be a great help, where you can always find answers to your questions and you don’t have to wait long if you need an urgent answer. Submitting a ticket: If you have questions regarding our software's features, you can submit a Help Desk ticket HERE: helpdesk.conceptdraw.com/ticket.php, and we will get back to you promptly.

How To Use the STORE app www.conceptdraw.com/helpdesk/content/store/using_conceptdraw_store Here is the link for downloading the software: my.conceptdraw.com/account/downloads.php Once downloaded, run the installation file and follow all the on-screen instructions to synchronize: www.conceptdraw.com/helpdesk/how-to-recover-conceptdraw-license We also have the “Getting Started Guides”, that can be downloaded from our Helpdesk: www.conceptdraw.com/helpdesk/pdf If you have a question about our software's features, you can submit a Help Desk ticket HERE: helpdesk.conceptdraw.com/ticket.php , and we will get back to you promptly. Should you have further questions, please ask with no delay.

Dear Samuel, Thank you for your interest in our products. You can start with our PDF Manuals. www.conceptdraw.com/helpdesk/pdf A huge scope of our basic tutorials may be found by the link provided below as well: ru-vid.comvideos For more detailed information, you can contact our quality team or submit a ticket on our website ( helpdesk.conceptdraw.com/ticket.php), or ( www.conceptdraw.com/helpdesk/home) describing your issue in more detail. You may also email as at support@conceptdraw.com

Hello Richard, Thank you for your interest in our product. The question is a bit vague but we will try to answer. Do you mean at the start of the application that there are all libraries and an empty document? To do this, you need to create a document and open all the libraries of your interest. Save as a template on your computer. Then, in the settings, select the start of the application with this template. If you have any difficulties or questions using our software or issues regarding your license, recent purchase etc , please email us or create a ticket following by the link below: helpdesk.conceptdraw.com/ticket.php

Hello Naladri, This app is called ConceptDraw OFFICE v8 OFFICE v8 is a powerful software suite especially tailored for business managers of all types, but also designed to be comprehensive for whatever business task you are working on. It includes three software products integrated by the unique data exchange technology. The suite combines business diagramming, mind mapping and project management software. ConceptDraw OFFICE v8 is essential to provide brainstorming sessions, create diagrams, schematics, mind maps, project plans, dashboards, presentations, and many other business visualizations. ConceptDraw OFFICE v8 contains three integrated products that assist in any business management activity: DIAGRAM v15 - professional-quality graphic solutions of all sorts for all businesses MINDMAP v13 - is essential to strategic planning, knowledge and team management PROJECT v12 - provides a professional approach to portfolio and project management Please follow the link below to learn more www.conceptdraw.com/products/