We're OctoClean Media, a janitorial training platform on a mission to transform our industry. We started out small as a home cleaning service founded by the Stowe Family. We now help schools, medical facilities, offices, and other large businesses keep their facilities clean and safe for visitors. Follow along as we share what we've learned after over 30 years in this industry.
Interested but flights from New Zealand are a little expensive right now! Hope you can upload some content from this though, for your FFFA (fans from far away).
Hi! We recommend Sandler. We use a lot of the principles from their training. BUT we are creating our own sales courses that will be available on our new site launching soon. We will share it here when it is ready.
Hi, Jeff! Yes, we will be there and we will be speaking on Thursday at 11:30am on the showroom floor. We are trying to organize a meet and greet and potentially a workshop. Here is a link to register. If enough people show interest we can lock in a day and time. Thanks! survey.hsforms.com/1OlnHKrI2SCye3m0lc_i6mQfbrm
We spotted a familiar looking machine in one of the images in this video! 👀 Great job outlining the pros and cons of floor scrubbers-- the good news is there's a solution for every application.
Couldn't agree more! It's awesome to see a comment from you. We'd love to speak with your team about some collaboration videos. Who is the best person to contact/email to reach you at?
You all are such a great resource for me, with tons of knowledge. Thank you for the content. The biggest mistake i have made is not setting up a process to clean a specific way and dribing myself crazy going back and forth.
I think this is a good cover of the setup in restroom cleaning, in my case I’ve been doing cleaning at a school and to avoid putting dirty microfibre cloths in the cabby, I actually have a insulated backpack (easier to wipe inside) nothing big but just somewhere to put dirty cloths after use so not going to and back when cleaning. Also at a hospital when cleaning I use toilet cleaner for some toilets that have a build of limescsle etc. problem is toilets get used often do I kinda cheat by putting a ‘toilet blocked/out of order’ it isn’t but some of stains need a good 20 minutes of toilet cleaning solution.
Some of the cons of these machines are, training staff on these machines is crucial otherwise these get abused sometimes also result property damage. If something goes wrong with the machine its expensive to repair and finding good technician or proper customer care from manufacturers is other battle. But on the positive side of things, they definitely increase productivity.
That is an excellent question! Renting or purchasing a pre owned auto scrubber may be the way to go. It can help with increased efficiency and production that may help with purchasing a new unit moving forward.
I’d love to see a video explaining the types of equipment you use (like autoscrubbers) and how to price that into a job. If you need to purchase a new price of equipment for a new job, how do you price that in to the client?
Why would hiring illegals matter to them if it’s you’re responsibility to check that ? As long as they’re doing the service right ? You sound a bit racist
If you dont subscribe, youre mean. Thank you very much for your help octo bros. What would you say is your most effective method for medical clients? Door to door?
We have a feeling you've already seen this video.. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-KNxKwtNpe_s.html If not, it's going to be a great help. Securing medical contracts requires thorough preparation and the ability to demonstrate your expertise to potential clients. For instance, during COVID, we showcased our capability to use electrostatic disinfecting effectively at a time when many were unfamiliar with the technique. Networking and establishing direct communication with decision-makers are crucial steps in expanding your client base.
Not currently, but going national is our goal. If you are interested, please fill out the form on this page and share your interest in the NorCal market in the comments so we can reach out when that market is available. octoclean.com/own-a-franchise/
Hi, there! The price has changed. They are now listed at $100 and the customizable template is no longer sold with that package in order to protect ourselves from copyright infringement. We will be listing a customizable option soon that protects our intellectual property. An announcement video will be going out to explain. We appreciate your understanding! Thank you for being a member
If I’m asking a client or talking with a client, what are your biggest concerns are in prequalifying, And you eventually get out of it they don’t show up on time, Cleaning hasn’t been good etc When we get to a point where you’re going over all the pain points and clarify that you’ve covered everything and you ask them what else do you need from us in order to do business with you? Or however, you go for the close Without being a salesman. At that point they bring up well you gotta bring the price down, I would go into it with more questions. Price your biggest concern when hiring new company? What is your budget (assuming they didn’t answer this question before or wouldn’t give you the information). I would also work on skillfully and being very genuine answering the question, With questions and also Making a statement with a question back to the customer. Let’s pretend his name is John, Understand that the extra $400 a month seems higher to you and you want the best deal possible, You have told me your concerns are not showing up on time and the level of cleaning not needing to be where it is at, If all these needs can be met for you is it worth an extra $400 a month? If John say no, You have to be prepared to respectfully and professionally ask John why it’s not worth it. Understand you don’t think that it’s not worth the extra $400 a month. I’d like to ask you why don’t why don’t you think it’s not worth it, We’re going to days a week that is 20 days a month, That is an extra $20 per visit. We want to be able to service you the way we should And provide all the things the other other Company was not providing, We have given you a very fair price to ensure that you’re getting a good deal and also providing the level service that you’re going to need, I’m not able to get to the number, however I might be able to do a little something for you if I could do at least a little something or you gonna be prepared to work with us so that we can provide all this? We just wanna make sure that we’re getting the right and going to be able to service you because we don’t wanna get into a situation like last Company and have employees punching the clock and cutting corners, Because they’re on the schedule with the amount of hours were given to do this. We have learned that we don’t need practice cleaning. We need to make sure that we’re setting up the correct amount amount of hours in order to provide a good service. That’s why we’ve came up with this number because we realize that’s what it’s going to need. So if we can Help you with a small discount, We won’t be able to meet the phone hundred dollars, but if we can meet you with some type of discount, are you going to be able to work with us? That was a lot, but this is how I would handle that situation. It’s a way of walking on a path make a mineralize the business from your standpoint and ultimately how you have came up with the amount of hours what it provides you’re not selling benefits of being great and all other stuff you’re just making the client see this company needs this many hours in order to fulfill the service properly and also your pointing out that the other company was not able to do that, Possibly because they didn’t have the right amount of hours allocated to their facility properly. This in return psychologically set up to make the client realize perceived value that maybe you actually know what you’re doing compared to the past company
1:55 I’ve tried this out for months & it’s saved more time than what I usually did (I used to dust mop the whole floor & then come in with a backpack vacuum to vacuum out from under the baseboards & corners)
@octoclean So I have an LOC which I put under a travel agency as the industry but I want to get into cleaning business do I have to make us an amendment to it or can I still go and open up my cleaning business with my LLC under the travel agency industry? Thank you
I love your material. I've purchase your training cards and standard service schedule. I own a small janitorial company in Canada. How do I become a member and therefore unlock more of your material? Thank you.
I love your material. I've purchase your training cards and standard service schedule. I own a small janitorial company in Canada. How do I become a member and therefore unlock more of your material? Thank you.
I love your material. I've purchase your training cards and standard service schedule. I own a small janitorial company in Canada. How do I become a member and therefore unlock more of your material? Thank you.
i know america may be different from everwhere else but in the uk our colour codes are red yellow blue green and a wax cloth ie called a shammy red is for toilets and urinals blue is for general cleaning yellow is for sinks taps green i presume its for mirrors or stainless steel and your shammy or wax cloth is for mirrors thats our colour codes in cleaning i dont see you use red cloth for cleaning toilets only a yellow in which shouldnt be used red is for danger and that should be toilets lol
In our color coding system, red is used for biohazard or medical cleaning. It works for us, but everyone should do what works for them. Thanks for sharing how you do things!
Stealing a piece of candy? I'm retired now, but over my 40+ years in the workforce, some employees kept candy dishes on their desks, and it was usually either noted or implied that others can take from them. Heck, even I did this until I was snacking too much and putting on weight! One day, I went to see an employee in another department. However, she and her co-workers had left for the day, and the place was deserted. On my way out, I helped myself to a piece of candy from a jar on a desk whose occupant (gone for the day) had previously given me permission to help myself. A few days later my supervisor met with me and told me I had been captured on video taking that candy. She was quite angry with me. The video cameras were in place because that department had experienced thefts of more expensive items such as coats. No, I didn't get fired over this. My departure from that company years later was via a genuine layoff, and they were sorry to lose me. It has always seemed like a petty complaint to me, but it made me more careful about such things over the rest of my working life. I also think that my previous supervisor, who had retired, would have said something to me like, "I know this sounds petty, but company management says I have to talk to you about this. Just don't do it again."