Thank you! Very helpful.

Concise, clear instructions. THANK YOU!

I know this is a long shot since this video was published 6 years ago, but I need a replacement pin for the strap mechanism. The pin came out by itself mid-hike and I was unable to locate it. I could not find your website or any customer service info.

If I could like this video more than once I would!

Thank you. I never would have figured it out on my own

This was so helpful thank you! Never used poles before and of course I pulled too hard like an idiot... After 20 minutes of finessing on trail I figured the pin needed to come out but wasn't sure how. this is very informative thanks again!

Where can we order new snow baskets for the TrailBuddy?

Thank you!! Just what I needed!

God bless you. Never would have thought to take that lil pin out.

Thank you

Thanks from me also.

Just got mine. Opened package today. Excited to try it out.

❤ So much appreciation!! I spent an hour trying to put the straps back together after I took the black pin out, uttering a fair share of colorful expletives until I thought… RU-vid!!!! I found your channel right away, and five minutes later, I had my straps back in both poles !! THANK YOU!!

Nevermind this, a 5 year old could do it. How the hell do you adjust the straps??

Thank you!! This was driving me crazy.

great vid, thanks! 👍

You saved me! Thank you for this!!

This is a super easy and very helpful video! Thank you!!

Thanks

Thank you for sharing.

There’s no image

Thank you! Very appreciative of you and your video. Thank you for helping me!

Yes, was hoping to get the next thing sorted out - wrist straps. Their website is so poor on providing institutions!

This was so helpful and clarified my doubts before going on a test hike with my new trailbuddies! Thank you!

Sweet thanks! I have a feature request: I want to modify one of my poles and make it a shooting stick for hunting (that's why I am watching this video). I am going to drill a hole in the top of the handle and screw a u-shaped tool hook in the top, giving me a u shaped cradle to set my rifle in.

Brilliant video. I've just bought these poles, so this will be very useful.

Thank you our box did not have instructions and the website instructions were not working…

The poles are outstanding.

Thanks a lot;

Would of loved this even more if I didn’t have to listen to all the traffic in background. Difficult to follow only because of background noise

elbow at 90 degrees but picture shows about 110 degrees which is it, you would think a simple thing like GET THE RIGHT PICTURE would be part of quality control

Thank you so much. I would never have figured this out. Your are wonderful for posting this. :o)

コンバで使いやすくもっと早く使うべきでした。

If anyone has some hot tips I’d love to hear because I literally can’t get that little plastic pin out and accident have tightened by straps all the way by accident in the process 😩

Thank you for the video. When the poles arrived, the strap had a 1/2 twist inside the handle (next to the locking mechanism). And of course, with the extra thickness from the twist, the strap length adjustment wouldn't work/move. After following the video instructions, (and correcting the 1/2 twist), everything works normally. Note: Make sure the strap and locking mechanism are reinserted right side (2 straps side) up (3:00 in the video) or else you get to do the whole routine over again.

The engineers screwed up on the necessary tolerances, apparently the straps on BD poles have been breaking for years. Think about the myriad technological advances in mountain sports equipment made by BD engineers over the last few decades. Now ask yourself how it is possible that BD engineers cannot design a little pole strap that will not break. I wonder how many thousands of hours of BD customer's time has been wasted because the designers of a BD pole did not determine appropriate tolerances for a pole strap.

thanks you saved my day!

You answered exactly the question I was trying to find. How to read the markings on the 2 adjustable sections of the pole? If I want 52”, do I adjust the top or bottom to 52”? The answer is both! Thanks!

Excellent video, exactly what I needed after falling and ripping the strap out of one of my poles!

I can figure out how to snap the buckle. But I can't figure out how to lengthen the wrist strap, and this video by the company fails to explain that.

Thank you. I could never have got my straps re-attached without your video. The final twist was most difficult.

Very helpful. Thank you

Too complicated.

Does anhyone know hoe to adjust the hand strap?

Those pole heights are probably only for your pole brand, they do not work with me, the heights are too long for my pole.

Finally a simple, "short," solution to fixing this type of pole strap.

Brand-New Poles, there's NO click, what does this tell me????????

I have these poles and the flip lock broke on one of them. They brag about their customer service, but I sent two emails and after two weeks, no response.

You should put a link to this video on your website: www.trailbuddygear.com

YOU taught me something....I'm 62 yrs old !!! Thought time I see a video without a bunch of bull and straight to the point. Well Done!!!!