I recently encountered a frustrating issue with the Monefy app. When my subscription was nearing its end, the app offered to renew at a 91% discount, advertising an annual price of $4.99. However, when I tried to claim this offer, the app attempted to charge me $49.99. In the process of trying to take a screenshot to document this discrepancy, I accidentally triggered a payment for the incorrect amount. I immediately reached out to customer support to request a refund and rectify the situation, but I've received no response. It's unacceptable to advertise one price and then charge another, and the lack of customer support is disappointing. I had hoped to continue using the app, but this experience has left me frustrated and dissatisfied. I would advise others to be cautious with this app, as it seems to have both pricing and support issues.
أفضل تطبيق... لكن لدي اقتراحات أرجو الأخذ بها: 1) إمكانية إضافة API من سترايب و بايبال لإظهار الرصيد في المحفظتين ضمن تطبيق Monefy 2) إمكانية المستخدم أن يضيف أي أيقونة يريدها في تصنيفات المصاريف والأرباح 3) لا تهملوا تطبيقكم إنه رائع وتصميمه ممتاز وتستحقون الدعم
Hello! I bought a subscription for a year. two months later I bought a new iPhone, but I need to buy a subscription there again. Can I reschedule my purchase?
I'm about to delete the Monefy app because I can not find anywhere on the internet a complete tutorial. I know I am not the brightest bulb in the room... I'm going to wait a couple days to see if someone can make a recommendation and am hoping they do because overall it seems like a great app. Just no F---ING detailed instructions...
I am a long term user of your app i have already purchased the pro version sometime back and already using it in my phone and tab. But recently my phone broke so temperory i got an another phone and tried to download the app and synchronize with the tab but its not working since it asking to purchase the pro version again ...Can you please tell me whats the issue here ? Why I can synchronize with my other devices Thanks
how to contact the support service? I bought a subscription to your app, but I can't use the paid services and I still see ads every time! How do I fix this?
Hola aún no me rembolsan mis 11.99, pero si me tienen sin la versión pro que mal servicio el de ustedes, la aplicación todo bien pero, la atención fatal
Buenas tardes señores Me cobraron 39.99 y 11.99 y ya no tengo uso de la app versión Pro si es así regrésenme por favor me regresan mi dinero, una suma de 51 dólares para no obtener nada es una falta de respeto. Encima de ir he tratado de contactarlos por muchos lados y no dan ayuda. Fatal todo
5:49 when exporting to a file I have to pick Character set. By default it is UTF-8 but I get question marks instead of my categories and other text. What Character set should I use to get the data displayed properly (the app language is Ukrainian and all of the expences are in Ukrainian)?
Hello team, Is there a way to make mass uploads of transactions? I need a way to upload information from my pc since it takes me less time to input. TYVM
This app has turned into a buggy mess. Too bad I have years of transactions in it. It constantly crash when entering data, extremely laggy when typing probably coz it is trying to do a search of existing records which would only work if u have a few records, sometimes the date disappears in day mode, and even when it is working when you are in a specific date and try to add a transaction it automatically move to current date instead of inserting the transaction at the given date. To make it worse support I email address isn't working either.
Подскажите, а сейчас приложение поддерживается? Очень бы хотелось анализировать расходы в виде графиков. Клиент готов за это платить. Плюс соглашусь с предыдущим комментарием про подкатегории. Тоже было бы здорово
Добрый день! подскажите пожалуйста на чем вы разрабатывали приложение? Я пользуюсь им уже больше 5 лет и на андройде и на ios Понимаю что можно сделать классно на любом фреймворке-инструменте но интересно это что-то мультиплатформенное или вы делали под андройд и под ios на заточенных под эти системы инструментах спасибо!
