Advanced Bionics is a global leader in developing the most advanced cochlear implant systems in the world. Founded in 1993 and a subsidiary of the Sonova Group since 2009, AB develops cutting-edge cochlear implant technology that allows recipients to hear their best. AB Social Media - www.advancedbionics.com/content/advancedbionics/com/en/footer/legal/social-media-governance.html
BEWARE It has been months since my implant and would not recommend from my experience. tried contacting help ,without success. device too big to stay on ear ,comes with wires etc. ,uncomfortable., device is also heavy. I could go on and on.
Hello there. We are sorry to read about your experience. Our team at AB is here to make sure that you get the best possible experience with our product. Please email our team and provide your name, location, email address or preferred contact method, and then we will connect you with someone on Support Team who will contact you to assist you. Email us at SocialNetworking@advancedbionics.com
You can contact our Customer Service team either by email at customerservice@advancedbionics.com or you can call +1 661-362-1400 and they will be able to assist you.
I am in the process of getting Advanced Bionic on my right ear since I lost my hearing due to an ear infection back in January. Im praying and hope I get this device to improve rich and clearer sounds for my future life. I am currently using Med-El sonnet 2 on my left ear and it works just fine for me.
Yes, you can hear music with a cochlear implant. Our Customer Service team will gladly assist you if you need some assistance about cochlear implant surgery and our cochlear implant products. You can contact them via email at customerservice@advancedbionics.com or by phone at +1 661-362-1400.
The Sky CI is a sound processor for children. Both Naida CI M and Sky CI M are both Marvel CI products. Naida CI M is primarily for adults. You can reach out to AB Customer Service team if you have additional questions at customerservice@advancedbionics.com or by phone at +1 661-362-1400.
@@advancedbionics Thanks for your feedback! I just got email from couple weeks ago. I will getting upgrade new SKY CI in ends of feb. DO you think purple SKY CI will fit for young adult
Hi. This is a question for our Customer Service team who will gladly assist you. You can contact them via email at customerservice@advancedbionics.com or by phone at +1 661-362-1400.
Hi Jessica. Our Customer Service team will gladly assist you with your questions. You can contact them via email at customerservice@advancedbionics.com or by phone at +1 661-362-1400.
Hello. Thanks for reaching out. It is best that you contact Customer Support at the AB office that is closest to you. Below is a link to our Global Offices www.advancedbionics.com/com/en/home/about-us/ab-global-offices.html and also a link to our Global Distributors www.advancedbionics.com/ca/en/home/about-us/global-distributors.html
Hello. Thanks for reaching out. Below is a link to our Global Offices www.advancedbionics.com/com/en/home/about-us/ab-global-offices.html and also a link to our Global Distributors www.advancedbionics.com/ca/en/home/about-us/global-distributors.html You will want to get in touch with the one closest to you and speak with the Customer Service Department. If we can help further, please let us know.
Hello. Thanks for reaching out. Please contact Customer Support at the AB office that is closest to you. They will be able to assist you with our products. Below is a link to our Global Offices www.advancedbionics.com/com/en/home/about-us/ab-global-offices.html and also a link to our Global Distributors www.advancedbionics.com/ca/en/home/about-us/global-distributors.html
Hello. Thanks for reaching out. Below is a link to our Global Offices www.advancedbionics.com/com/en/home/about-us/ab-global-offices.html and also a link to our Global Distributors www.advancedbionics.com/ca/en/home/about-us/global-distributors.html You will want to get in touch with the one closest to you.
Iam from Jalandhar Punjab India __my both ears sound fresh report 10_12_23left ear is 100db+and rt ear is 90db+_I use bte in rt ear but can not hear phone __
Thanks for sharing. We are glad to hear this. Might you want to share your story and experience with your CIs so that we can share your story on our social media channels? If so, let us know and then we will share the details with you.
Hello. Here is a list of our global distributors. www.advancedbionics.com/ca/en/home/about-us/global-distributors.html And this is a list of our global offices www.advancedbionics.com/com/en/home/about-us/ab-global-offices.html
Why would you have background music especially people that are probably hard of hearing or watching this. Whoever put this together, obviously doesn’t work with people with profound hearing loss. What a shame.
Hi @paolahoch3176 Thank you for your comment. Everyone has a different viewing experience and we strive to ensure our content is accessible and available to all. For each of our videos, we caption them, and leave it up to the viewer to toggle them on or off for a customizable viewing experience. If you have any questions please contact us at SocialNetworking@AdvancedBionics.com. Thank you. AB Social Team
all sound is vibration honestly and we develop and save the words tones pitches by our toungue and brain cordilation so basically our ear drum and cochlear vibrates with the sound mainly our brain does everything
❤ very touching. Same with me when I was young, teacher told my mom they don’t think I can hear. Still no one takes me serious that I can’t hear cause I’m so good with lip reading. Now I need a CI and still I don’t think my family cares. I can’t wait to be able to hear for my own self.
Hello. You will want to contact the AB customer services team in the office that is closest to you. Here is a list of our global offices along with contact information. www.advancedbionics.com/com/en/home/about-us/ab-global-offices.html
