Founded in 2012, Cloudbeds is the hospitality industry’s fastest-growing technology partner, serving a global customer base of thousands of properties across 157 countries. Its award-winning Cloudbeds Hospitality Platform seamlessly combines operations, revenue, distribution, and growth marketing tools with a marketplace of third-party integrations to help hoteliers and hosts grow revenue, streamline operations, and deliver memorable guest experiences. Cloudbeds was named No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Best PMS and Best Channel Manager by the World Travel Tech Awards in 2021, and has been recognized by Deloitte’s Technology Fast 500 in 2021. For more information, visit www.cloudbeds.com.
Seems that they know how to enjoy their work, amazing job I'd love to be part of a team who is able to have fun while achieving great succes for the company just applied for the job, Borja Albiol 😊
WARNING: SCAMMERS‼️‼️‼️ NO ONE SHOULD USE THIS SERVICE! I came to them from another software: Smoobu The transfer was unbelievably bad, in this business when we are constantly receiving guests, it would not be possible to drag out the transfer for weeks. When you register, they immediately demand payment of the fee and then inform you that they only met during the first conversation and nothing happens, you have to attend a lot of meetings until they allow full access to join!!! Every single part of the software is very complicated, and at first I was led to believe that everything was fine and dandy, about 5% of it was completed. Constant errors and bad operation, if you want to talk to them you have to make an appointment and you have to adapt to them and you can talk to them when they have time! The live chat is available after authorization, and I have never, ever met such unprofessional people who just sit there in front of a computer and don't even understand what you are asking! You had to work all January to make the system work, you have to participate in a 2-3 hour conversation every day and then you can work on the system all day even then it doesn't work! The mobile app is NOTHING! it can't be used for anything, the answer was that it was released 1 month ago and is still being developed! One word is like a hundred promises, they tell you a lot of fairy tales and gain your trust, and then nothing is as they say! They won't return the money because it's probably my fault, this is their strategy and it was pointless for me to argue! Unfortunately, I didn't look more closely at their reviews all over the internet, even though if I had done that, I wouldn't have been scammed! I will not continue to write all issue, but if you want to work in this industry, just run away from Cloudbeds!!!!!!!! 😡😡🤬🤬🤬
Avoid Cloudbeds if you're a small property. They've caused more harm than good to my business, and the billing service is a nightmare Sofia Caraballo takes weeks to respond to inquiries and the billing is a mess.
I had a horrible experience with Cloudbeds. The programmers must work so had, only to be let down by the onboarding and billing team. Horrible customer service Sofía Caraballo. Totally inflexible experience and poor communication. Stay away from Cloudbeds.
SMALL HOTELS STAY AWAY FROM CLOUDBEDS AT ALL COSTS. The software isn’t ideal from small hotels and the company doesn’t care for its small customers. Terrible experience with Sofía Caraballo. Instead of spending so much money on expensive adds please focus on your customer service.
