It’s all fun and games until he trips

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Cómo se llama él?

Fav

This is the most informative & vibrant video I’ve seen yet !

The beaches in Puerto Plata look alot nicer than those in Punta Cana, they look like they have less seaweed

The mix of palm trees and pine trees really give this place an unexpalainable atmosphere.Te only downside are the mosquitoes are abundant at sunset, especially in the lobby area. Bring alot of insect repellent. Great video.

Good video 🌴🙏🇩🇴

This channel has clear conflict of interest; they are likely funded by the resort to promote their business. Here is my honest experience from this resort, and I have three different families/guests corroborating my experience: This resort is beautiful, offering lots of really fun excursions for an affordable price. However, 7 out of 10 of their employees have absolutely poor customer service, no respect for personal property, poor punctuality, and little regard to cleanliness. When you make basic requests (e.g. mini-bar to be refilled with bottled water, or for the AC to be turned from 23°C to 22°C, or go to the bar for a drink), they either make you feel like you are inconveniencing them, make you wait for a good amount of time, or be bombarded with solicitations for tips. I told one of the workers personally helping us, his name is Harry, that I am more than happy to give tips, if I have a pleasant experience with the worker-something basic like eye contact, and basic greeting (like good morning). However, 7 out of 10 employees have poor customer service. My main goals for this review are the following. (1) if you are looking to relax and prefer good customer service treatment, this is NOT the place for you. Probably better to go to Cancun. (2) To the managerial and employment team, I am holding you accountable. It is your responsibility to (a) properly train your employees about basic customer service etiquette, and (b) make sure that your employees are properly well compensated so that guests are not coerced, soliticed, or guilted for tips. - When we arrived at the hotel, at 1am, we were tired from our 5+ hour trip from Canada. Still, we patiently waited about an hour at the reception just to get to our room. Even then, they were only prepared to accomodate 2 out of us 3, when they had no problem charging each of the three of us. We used the shuttle that goes around the resort, as our room was at the very end near the beach. The driver was driving really recklessly, causing my friend’s new luggage to fly around and get damaged. The driver did not apologize and made a sound like it was an inconvenience for him. Throughout our 7-day stay, one can say you flip a coin every time a worker (waiter or receptionist or bartender) comes to serve you-and the odds is that 7 out of 10, you get a horrible worker; does not make eye contact, gives off the feeling that they are being coerced to work, and/or they only treat you with basic human manners if you give them a tip before they work with you. We opted for the privilege package, but let me tell you, it does not feel like a privilege at all. Please do not invest your money in this, unless they make changes. They do not take the time to explain the perks of the package and if you ask, they either rush the explanation and again make you feel like you are inconveneincing them. The daily housekeeping is also poor. There were 2 days when they completely skipped our room. Another day, they “attempted” to clean but, to our dismay, it was obvious they did not change the sheets of the beds as there were sand (likely sand coming from the beach) covered up by the blanket. We assume the housekeeping worker simply made the bed without changing the sheets. I spoke with another guest while they were trying to get the housekeeping staff’s attention. They said their room was not cleaned and even when they were asking for help-which they should not-they were met with reluctance of service and made to wait a few hours before anyone came to help them. I understand that there may be a shortage of housekeeping employees, so I am definitely holding the management team of the resort accountable. On our fifth day, I went to the beach where the kayaks are and respectfully asked how much it is to rent a kayak. I was pleasantly surprised to be told that it is “free” and it is a “complementary” part of our package. On my way to the water, a fellow resort guest asked me if it is free and I told him yes. But that other guest expressed his reluctance to go take advantage of the “free kayaks” because the workers have bad attitude and are pushy about receiving tips. I had a pleasant time kayking, but when I got back, a worker named Francisco approached me, stopped me, and attempted to accuse me of stealing the kayak. He expressed that I should have filled out the form, when it was him that I had initially asked when I got there and was told by him that the kayaks are free. They had no problems when I was helping myself with the kayak and life jacket. But when I got back, I was ambushed by Francisco and his colleagues, and they made me really uncomfortable. I have never stolen anything in my life and it was absolutely humiliating that they accused me of stealing a kayak that was not even brand new…Tell me why they were gaslighting me when they were the same people I had asked in the first place! I went to speak with the managerial team and I am not sure if any changes were implemented. They seem to have a dedicated team for damage control… makes sense because most of the staff are horrible. Even their “damage control” staff are horrible. You would discuss and elaborate your concern, and they would repeat it to you with a mocking tone and gaslight you into thinking that your concerns are not valid. On our 7th day, the worker, Francisco did not apologize to me and my friend was not compensated for the damage to his luggage. I also started developing symptoms consistent with throat infection. I went to the physician onsite and they charge $200 USD just for a consultation! As a Canadian, this was of extreme shock to me, having the need to pay for healthcare. Although I acknowledge that I should have paid for health insurance for the trip. Overall, this resort probably offers one of the poorest service in the world.

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Buddy make 0- mistake , Cuban beaches are miles ahead of Dominican ones..not even close. Santa Maria, Varadero, Cayo Coco are better than anything Dominican has, sorry but when it comes to beaches, Cuba is among best best in the world. Dominican has nicer buildings and slightly better food thats it

We will be trying this resort and beach in December 🎉Can't wait!!

So this video is not about the resort, it's basically about the Marina, should be titled Casa de Campo Marina. There's so much more to Casa de Campo.

Are there areas of Punta Cana that are not tourist ghettos or tourist Disneyland, but just small city neighborhoods and communities??

Que complejo es ?

I was at the beach and had access to the palace. It’s a good place to spend a week but I’ve seen better than that. The beach is wow but no palapas… if you like adult only don’t go to palace. To me it’s a bit overrated the food is good not as good as I’m used to in places like that. Entertainment wise nothing bad to say. Even if it’s a clean resort it’s old

I didnt see sunbed? Is there sunbed to protect sun

Which direction is it from Catalonia Royal bravaro ??

#SlavaUkraini #Fruzzia #SlavaUkraini 🇺🇦

I feel like I wanted to see more of the topic, instead of talking heads.

How about Sosua? And the fact that Punta Cana is over congested and crowded? Where does one go as a retired couple for a nice quiet vacation or winter without big crowds and cruise ships, but near conveniences?

I thought it was adult only!!

Were going beginning of August for 2 weeks jn punta cana. Do you think this would get hit with hurricane season 😢

Goals for my vacation next week.. I can’t wait to be there 🍹🏝️✈️

So the first minute was a complete waste of time and the second minute was just some pics without any labels that anyone could see with no effort. I don't know what was after that, because I stopped wasting my time. 👎

Whats the name of this excursion

Esa fiesta la verdad no se que día la harán, porque yo he ido como unas 8 veces a ese complejo y nunca la he visto, fin de semana no es. El resort me encanta pero la animacion es muy pobre.

Me and my family booked for August 7 2024 from Toronto 🇨🇦 🍁

How was the hotel ?

Hermoso , hermoso te prometo que volveré en nombre de Dios ❤

Can you visit the beaches without staying at the resort? In other words, are they open to the public?

Bello bello! Esa es mi Isla, así debiera de ser el mundo! Paz, amor y ayudar al necesitado. Dime no a las guerreras, si a la pazzzz.

No Seaweeds?

Nice beach ⛱️ and now I'm your new subscriber please stay connected and have a great day

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Barceló is lovely

Hotels are great. But if you value freedom and privacy, consider booking a private villa or apartment in this amazing location everythingpuntacana.com/

I like this video ❤❤

Contracts are problematic. I like some doc on what they agree to. Even if just a txt message

Hermoso sonido de las olas.

Cuanto cuesta 😊

señor estas en un resort

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Nice video

How much extra is the Pirate Water Park?

Amazing! views! Punta Cana is calling!

Book your vacation in Punta Cana directly with Us - and get up to 35% discount on the best vacation rentals and Punta Cana tours and excursions on our official website: everythingpuntacana.com/ or just contact us via WhatsApp wa.me/19733178181

Gracias por visitarnos siempre serán bienvenidos a RD.

❤😊super

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