I’m going through the same thing is really messed up and I’ve only ordered once from them back in February, I bought 3 booster boxes everything went good. I didn’t asked to return or any refunds or lost package. I received what I paid for and I was happy. Now yesterday I decided to order something and got the same exact issue and Customer Service won’t help at all. They don’t give a shtt what you got to say. I am truly so upset that if I wasn’t so in too Pokemon I would definitely stop buying the products. This really sucks big time!
