Don’t take indigo they cheat people saying that u arrived late and u can’t be taken aboard and thereafter they will offer next which cost 4 times higher then normally fixed… sell the ticket…. I pass through this today
Unprofessional behavior by Indigo We four passengers were booked in Indigo airlines on 26 th July 2024 from mumbai to tirupati via Hyderabad.( PNR no. U1MFVG) After reaching the airport terminal 2 at 2.20 am , at the counter of Indigo, we were told that your flight is cancelled and you have been accomodated in another flight and you have to take flight from terminal 1, The flight will take you to Tirupati in same time. There was no prior communication about this change by the airline. As per schedule we were supposed to reach at Tirupati at 8.40 am. We had planned the Shree Balaji Darshan accordingly. But by changed flight we reached at 5.30 pm to Tirupati, it was 9 hours waste of time. So we missed the Darshan. I had word with customers care agent. But it didn't work. The callous attitude of the Indigo Airlines is responsible for that. The Airline behavior is unlawful and unfaithful towards the customers as later we came to know that our flight from mumbai to Hyderabad was not cancelled. We had paid for selected seats and food also.our seats were changed and not together. I feel this is because of cheating by indigo airline. Which caused lot of pain for us and we missed the Darshan. I request to take strict action against the concerned persons. So that such a irresponsible and unlawful behavior will not be repeated. Dr Santosh Joshi 7977914400 drsantoshbjoshi@gmail.com.
